Boyd Hampers Avis 

Boyd Hampers delivers impeccable presentation and premium selection, elevating gifting to an art from.

The quality of the fruit hamper was wonderful! My friends were delighted with the beautiful fruit and fruit cake.
However Boyd Hampers must improve their customer service. They are impossible to contact, with no replies from telephone number or email. A great company but need to look at customer service.

Hamper ordered to be delivered on Sat 17 th Feb for a birthday present
Has not arrived 🤬😡

I've consistently chosen BoydHampers.com for another year and the process has been seamless every time. The selection is abundant with different produce and deals, all delivered on the exact date chosen for the festive season. The packaging was impeccable, and each hamper recipient was taken aback by the delightful surprise. My experience has been so positive that I will continue using Boyd Hampers and would strongly recommend them!.

I am first time buyer so didn't know what service or quality to expect.
Shouldn't have worried, the hamper was beautifully packed with wonderful fruit with some surprises.
The hamper was a thanks for my local doctors surgery for all the great service they give and were over the moon with the hamper.

It hasn't arrived and Boyd don't respond to my emails.

If you run a gift hamper company where 99% of customers will be ordering as gifts, making sure that the gifts are delivered on time for the occasion they were bought for is pretty important, as is making sure all the items listed are actually in the hamper. I ordered as a birthday gift for my aunt - the hamper eventually arrived 17 days after the delivery date I selected at checkout and minus the cake, a main item. Nobody at Boyds Hampers bothered responding to my emails when I was trying to find out what had happened to my order. From the photo my aunt sent the hamper basket itself looks good quality and the other items nice, but really let down by being very late with no explanation or apology and missing cake.

The fruit hamper arrived in excellent condition on the date specified. The recipient was delighted with it. We were very happy with the quality and would not hesitate to recommend Boyd Hampers to our friends.

Thank you again Boyd Hampers. Sad to see so many customers saying nasty things on trust pilot. Whether it’s a competitor or just keyboard warriors I have always found Boyd Hampers to be great service and product. Can’t please everyone!!!

This was a gift. The recipients were absolutely delighted with the lovely hamper as well as the variety and freshness of the fruit.

Pretty much the same as all other reviews. Ordered an Xmas hamper 3-4 weeks before Xmas and selected my delivery date of 20th December. Immediate confirmation received and money taken. Delivery notifications/updates frw days before expected delivery.Hamper arrived day later and it was the WRONG one, not what I had selected and not something I would have chosen. I wanted a cheese selection and not chocolates/biscuits! This was a gift for my parents so had to get my sister to go out and buy more items to include in it, so more money. Emailed customer service immediately and have since sent another email with no response. Doesn't look like I should bother trying to phone either. What socking service or lack of should I say. Definitely avoid this company

Ordered a "sorry for your loss" hamper for a bereaved friend in early January with a delivery date of 9 January. Requested a delivery tracking update when it didn't arrive on 9 January, no response. No response when I tried again on 10 January. Have tried calling and emailing several times since, phone rings out and still no response to emails. Friend is now out of the country for the funeral so if the hamper is eventually delivered they'll return to a basket of rotted fruit - not a great look. Really disappointed with the lack of communication, especially as the MD is still actively posting on Twitter yet clearly not intervening to respond to his customers' issues - which all the recent poor reviews suggest are many.

The Hampers finally arrived after a long wait. You should note that if they are not delivered on the date agreed, it lose its purpose. We can be more patient but the lack of communication made it worse!
The products are of good quality and the fruit is well selected!

Terrible looked awful when arrived things missing wouldn’t advise

I ordered several hampers for Christmas - all of which arrived promptly. Checked the first hamper - all ok. It didn't occur to me to check ALL the hampers and one hamper had no cheese at all. Tried calling the Company - number cuts out as other customer have reported. No response whatever to several emails. Very embarrassing on Christmas Day. And extremely frustrating dealing with non-existent Customer Care Department.

Don't touch Boyds with a bargepole. You cannot get hold of them - they don't reply to emails and their phone number is a fiction.
Boyds Hampers are actually produced by Spicers of Hythe in Gateshead. They are very helpful. With their help, my complaint has been dealt with.

No longer trading?
I spent time choosing a fruit hamper to send to a dear friend who has had a terrible accident and is in hospitable. I live too far away to visit so had been scouring Google to find a company that wasn't dodgy to order a fruit basket from.
After going through to checkout I'd previously signed up for their news letter but all I received from opening an account was the account confirmation email, when I registered for their newsletter nothing happened. So at checkout there was no 10% discount.
Alarm bells began to ring, as I said I have spent a lot of time today going through various sites that offer the same service which were dubious to say the least.
So I came on to Trustpilot to see any reviews for Boyd's Hampers and hey ho! They seem to have gone bust.
I tried web chat on their site, doesn't work, rang their number 3 times it cuts out. So I'm assuming they are no longer trading. Thank God I didn't go through the checkout or I'd have lost quite a bit of money.
I'd steer clear of this company if I were you and don't risk losing your cash!

Johann.
WARNING! They are thief’s! Order and never receive a delivery! Uk Banks already know about them!