Bradfords - Axminster BBS Avis 159

TrustScore 4 sur 5

4,2

Woodmead Road, EX13 5PJ Axminster, Devon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order online, speedy follow up phone call received and delivery. No hassle.

L'entreprise a répondu

Noté 2 sur 5 étoiles

Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well located. Easy to park. Able to chose what I wanted and order from my sofa at a good price. Great reception on arrival and redirected to click and collect pickup section where two very helpful cha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Choosing the appropriate internal doors for my house was made easy by the clear and extensive online catalogue. When I had a query regarding delivery this was responded to quickly and in a very perso... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Société de construction
  2. Maçon
  3. Charpentier
  4. Entrepreneur spécialisé dans l'isolation
  5. Magasin d'outillage

Écrit par l'entreprise

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Écrit par l'entreprise

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Coordonnées de contact

  • Woodmead Road, EX13 5PJ, Axminster, Devon, Royaume-Uni

  • 01297 33146

4,2

Bien

TrustScore 4 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to order online

Easy to order online, speedy follow up phone call received and delivery. No hassle.

29 janvier 2026
Logo de Bradfords - Axminster BBS

Réponse de Bradfords - Axminster BBS

Hi Michael

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 3 sur 5 étoiles

Sandbags

I order sandbags on line as website said Axminster didn't keep them in stock and would email me when in store never heard anything so two day later went to Bradford's on off change they be in, only to be told they keep them in stock and I could have got them on the day I order them which would have been helpful as I need them to prevent flood water entering my property

28 janvier 2026
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Réponse de Bradfords - Axminster BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Noté 2 sur 5 étoiles

Delivery is stated as being within two…

Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leaving us unable to complete the job. As 2 in the afternoon was the earliest they could estimate I cancelled the rest of the delivery. Very frustrated and disappointed.

29 novembre 2025
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Réponse de Bradfords - Axminster BBS

Good Morning Richard

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Good Quality, Easy Choice to Shop There

Always easy to get stuff from Bradfords, plus I always shop around and I think about 4/5 times they come out cheapest.

1 octobre 2025
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Réponse de Bradfords - Axminster BBS

Hi Daniel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 4 sur 5 étoiles

Easy to order

Easy to order, and great delivery

26 septembre 2025
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Réponse de Bradfords - Axminster BBS

Hi Tony

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Noté 1 sur 5 étoiles

Thoroughly abysmal service from the…

Thoroughly abysmal service from the tool hire counter at Axminster. I hired a turf cutter and wacker plate from Bradfords Axminster, and instructed to drive 10-miles to the branch and provide two forms of ID, despite the fact that the items were being delivered to my home. A request for full payment + £470 deposit was made which I paid in full on my card. The machines were collected the following day, but my deposit has not been returned 7-days later. After 10 telephone calls, and being cut off by Sam "let me call you back when I find your paperwork" Eventually Same has called me back, and returned my deposit. The best advice I can offer anyone wanting to hire tools is "go elsewhere, and don't risk your money with Bradfords Axminster"

28 juillet 2025
Avis spontané
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Réponse de Bradfords - Axminster BBS

Good Morning Mr Taylor

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the service your receieved at our Axminster branch.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

First class service as always kept upto…

First class service as always kept upto date with progress and delivered promptly.

27 mai 2025
Logo de Bradfords - Axminster BBS

Réponse de Bradfords - Axminster BBS

Hi Michael

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Easy to use website with good choice of…

Easy to use website with good choice of products locally available.

29 mars 2025
Logo de Bradfords - Axminster BBS

Réponse de Bradfords - Axminster BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Amazing service

I have been doing a driveway project. And I've been ordering from bradfords because they're local and their customer service is amazing. I'm always called and asked about delivery. And Jason, the driver was exceptional. In helping me position the delivery into a good spot so we still had excess to our driveway.

3 décembre 2024
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Réponse de Bradfords - Axminster BBS

Hi Doug

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Good service

Prompt delivery, driver showed/explained how everything worked and collected on time as well

6 septembre 2024
Logo de Bradfords - Axminster BBS

Réponse de Bradfords - Axminster BBS

Good Afternoon Nathan

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Noté 4 sur 5 étoiles

Usually very prompt delivery

Usually very prompt delivery - was a mix up at Bradford's end so half a day late this time.

21 août 2024
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Réponse de Bradfords - Axminster BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Noté 5 sur 5 étoiles
Logo de Bradfords - Axminster BBS

Réponse de Bradfords - Axminster BBS

Hi Roger

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Quick and efficient

Quick and efficient. Good delivery

11 août 2024
Logo de Bradfords - Axminster BBS

Réponse de Bradfords - Axminster BBS

Hi Christopher

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Everyone was so helpful and friendly

Everyone was so helpful and friendly

5 août 2024
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Réponse de Bradfords - Axminster BBS

Good Afternoon Leaf

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and have recieved a helpful and friendly service from start to finish with your order,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

All went well

25 juillet 2024
Logo de Bradfords - Axminster BBS

Réponse de Bradfords - Axminster BBS

Hi Simon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

A Pleasure to Deal With

The ordering, the delivery and Jason the driver - all very efficient and pleasure to deal at Axminster plus your online Live Chat - very swifted and helpful.

22 juillet 2024
Logo de Bradfords - Axminster BBS

Réponse de Bradfords - Axminster BBS

Hi Andrew

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Efficient friendly service

Efficient friendly service. All items delivered on time. No problems.

2 juillet 2024
Logo de Bradfords - Axminster BBS

Réponse de Bradfords - Axminster BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received a efficient and friendly service with your order,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Good communication and prompt delivery

Good communication and prompt delivery

4 juin 2024
Logo de Bradfords - Axminster BBS

Réponse de Bradfords - Axminster BBS

Good Afternoon Gary

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and have recieved good communication and a prompt delivery service with your order,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Prompt delivery by helpful friendly…

Prompt delivery by helpful friendly staff.

11 juin 2024
Logo de Bradfords - Axminster BBS

Réponse de Bradfords - Axminster BBS

Good Afternoon Rosemarie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and have received a prompt and helpful delivery service with your order,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

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