Bradfords Avis 14 344

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.

Noté 5 sur 5 étoiles

I worked for a Merchant so went to them for some goods but not interested. However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Voir plus

Noté 5 sur 5 étoiles

I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de construction
  2. Maçon
  3. Charpentier
  4. Entrepreneur spécialisé dans l'isolation
  5. Magasin d'outillage

Écrit par l'entreprise

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Écrit par l'entreprise

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

14 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

What a service

I worked for a Merchant so went to them for some goods but not interested.

However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time. Well done guys you should be proud of the branch you have clearly made the go to in Barnstaple.

I will be back.
O and get your Social team to add your branch to the Trustpilot list

15 mai 2025
Avis spontané
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Réponse de Bradfords

Hi Dave

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

P.S. We will get them added soon 👍

Noté 5 sur 5 étoiles

Glastonbury branch amazing!

I want to say a big thank you to all the staff at the Glastonbury store for your patience, help and the driver of the delivery Keith for delivering my stuff today. Its been amazing from start to finish and whoever you speak to they are friendly and understanding. Highly recommended from me.

12 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered paving slabs to extend my…

I ordered paving slabs to extend my existing patio and specifically purchased the exact same slab details, size and colour as my original order so the extension would match.

Once installed, the slabs supplied were significantly darker and clearly different in colour from both my existing slabs and the product shown on the website.

I raised the issue several times and explained that the goods supplied did not match the advertised product. However, I was repeatedly told that because the slabs had been installed, nothing further could be done.

I understand natural products can have slight variations, but this was a very noticeable difference and not what was expected when ordering the exact same product.

Very disappointing experience and complaint handling.

7 mai 2026
Avis spontané
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Réponse de Bradfords

Good Morning Zoe

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

Sadly as all the product has been laid and used we cannot move further with the case as advised in our previous correspondence. We understand this is not the desired outcome and apologise greatly for these issues and for any inconvenience this may have caused you.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Brilliant customer service from Adam Tom and Doug

Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough. I found everything I needed in here so I didn’t have to spend the day going to different places.

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

super fast delivery

super fast delivery, ordered on Thursday evening and came Friday morning!! Staff also very helpful, will be coming back to finish the rest of my garden of!!

9 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered a Rowlinson Tuscan 2 seater…

I ordered a Rowlinson Tuscan 2 seater bench. This bench was delivered as a flat pack. I was fully expecting a fully made-up bench. No where against the product did it state that any assembly would be required. Very disappointing

16 avril 2026
Avis spontané
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Réponse de Bradfords

Good Afternoon Mr Parsons

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

I apologise greatly for these issues and for any inconvenience this may have caused you.

As per my email, we will look into making this clearer and more consistent across the range for customers in the future. If you would like to arrange the return of your order please contact us at customerservice@bradfords.co.uk.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Ordered a shed on Monday afternoon and was delivered on Wednesday morning. Exceptional service and during the enquiry stage the sales team were extremely helpful and called me back to let me know if it was in stock.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very helpful followed instructions for…

Very helpful followed instructions for access to my home.came on time

27 mars 2026
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Réponse de Bradfords

Hi Yvonne

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Very competitive pricing (bought a…

Very competitive pricing (bought a shed) and quick delivery. The delivery driver was fabulous, friendly and helpful and really good at his job. I would definitely shop with Bradfords again, well done!

27 mars 2026
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Réponse de Bradfords

000251837

Noté 5 sur 5 étoiles

Expert staff and very helpful

I was welcomed by an employee, who had extensive knowledge of the products I wanted for my shower room, he was very helpful and pleasant.
I would recommend Bradfords

7 avril 2026
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Réponse de Bradfords

Hi Jill

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Great service

Great service. Wasn't sure if they would find the delivery location as it was a small road to the back of our property. Was prepared to give driver instructions but had a phone call to say he had arrived.
Delivery was made on time, Driver was polite and friendly.

30 mars 2026
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Réponse de Bradfords

Hi Heather

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 4 sur 5 étoiles

Delivery was on time

Delivery was on time, communications were clear and concise, Driver was professional and delivery was fuss free

29 mars 2026
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Réponse de Bradfords

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Many thanks for a very quick delivery

Many thanks for a very quick delivery. Very pleased with the quality of the soil I ordered. This is my second order I placed.

27 mars 2026
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Réponse de Bradfords

Hi Mike

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Fast Delivery Great Price Easy Purchase

Fast Delivery Great Price Easy Purchase

Definitely will order again

29 mars 2026
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Réponse de Bradfords

Hi Conrad

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Great communication

Great communication, fast and friendly delivery

30 mars 2026
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Réponse de Bradfords

Hi Andrea

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Very good service and the delivery…

Very good service and the delivery driver was a great asset to the company helpful

30 mars 2026
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Réponse de Bradfords

Hi Barrie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

very helpful members of staff from the…

very helpful members of staff from the office staff informing me when the delivery was to the driver that was more than happy to help out. A very good experience will be using them again....

30 mars 2026
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Réponse de Bradfords

Hi Keith

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Had exactly what I wanted and

Had what I wanted and super quick service

30 mars 2026
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Réponse de Bradfords

Hi Gary

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

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