Bradfords - Bude BBS Avis 162

TrustScore 4.5 sur 5

4,5

Stratton Business Park, EX23 8LY Bude, Cornwall, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

fantastic service - very helpful fast delivery sorted me out a great price and all round nice people who want to help - cant ask for more - thanks folks see you again soon

L'entreprise a répondu

Noté 3 sur 5 étoiles

Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22. Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bradfords in Bude have been superb over the past few months (as have the 2 drivers that delivered the goods…navigating our very difficult lane). Allan (Grubb) has managed to get me out of a couple o... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Société de construction
  2. Maçon
  3. Charpentier
  4. Entrepreneur spécialisé dans l'isolation
  5. Magasin d'outillage

Écrit par l'entreprise

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Écrit par l'entreprise

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Coordonnées de contact

  • Stratton Business Park, EX23 8LY, Bude, Cornwall, Royaume-Uni

  • 01288 270510

4,5

Excellent

TrustScore 4.5 sur 5

162 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fair pricing and very prompt delivery

Fair pricing and very prompt delivery. Very helpful delivery man

27 mars 2026
Logo de Bradfords - Bude BBS

Réponse de Bradfords - Bude BBS

Hi Matthew

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

The driver was super helpful

The driver was super helpful. Good communication with regard to timings and arrived when stated

1 mars 2026
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Réponse de Bradfords - Bude BBS

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

fantastic service

fantastic service - very helpful fast delivery sorted me out a great price and all round nice people who want to help - cant ask for more - thanks folks see you again soon

4 mars 2026
Avis spontané
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Réponse de Bradfords - Bude BBS

Hi Daniel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 1 sur 5 étoiles

I phoned an order to Bude branch on Sat…

I phoned an order to Bude branch on Sat 31st Jan, and wanted to pay by BACS, therefore wanting bank detail.
The assistant said he was too busy to send an invoice that day (with bank details), and it would be sent Monday 2nd Feb.
I waited until approx 11.00 on Monday for the e-mail, but nothing happened and phoned Bude again. Another invoiced was promised straight away, but again nothing happened.
As the items were needed shortly, I decided to order on-line instead. This was done and the order, with a slight amendment came later that week. The delivery driver was most helpful.
I felt the customer service was extremely poor and also the Jan5% was not deducted from the order.
Chris Gait

3 février 2026
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Réponse de Bradfords - Bude BBS

Good Morning Chris

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Friendly and helpful staff giving good…

Friendly and helpful staff giving good advice

2 février 2026
Logo de Bradfords - Bude BBS

Réponse de Bradfords - Bude BBS

Hi Paul

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Easy to find and order products online

Easy to find and order products online, simple account setup to track orders and efficient delivery through restricted access. All round very pleasant experience

2 février 2026
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Réponse de Bradfords - Bude BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Easy to order what you need,and…

Easy to order what you need,and delivery is quick

31 août 2025
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Réponse de Bradfords - Bude BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and found it easy to place your order online,

Your feedback is greatly appreciated and has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Great service

Great service. Excellent product choice & value for money.
Delivery with out delay & friendly delivery driver assistance.

29 juillet 2025
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Réponse de Bradfords - Bude BBS

Hi Geoffrey

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and recieved an excellent service from start to finish with your order,

Thank you for your feedback regarding the friendly delivery service provided this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Really good service.

As a DIY'er I find them a great place to get all my materials. Their delivery service is excellent, the drivers are helpful and the timber etc is good quality. Highly recommended.

28 juillet 2025
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Réponse de Bradfords - Bude BBS

Good Morning Andrew

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us have received an excellent service from start to finish with all your orders,

Thank you for your feedback and recommendation this has been passed onto all involved,

We look forward to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Smooth and professional service e

From placing the order on line through to delivery everything went smoothly with no issues.

26 juin 2025
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Réponse de Bradfords - Bude BBS

Hi Nick

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 4 sur 5 étoiles

Not the cheapest but no where nearer to…

Not the cheapest but no where nearer to use delivery driver was good

29 mai 2025
Logo de Bradfords - Bude BBS

Réponse de Bradfords - Bude BBS

Hi Rob

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Noté 1 sur 5 étoiles

Bulk load ordered in advance for…

Bulk load ordered in advance for delivery 2 miles from Bude yard.
Our contractor contacted them this morning & was told it would arrive late morning even though he had asked for an early delivery as this was for concreting shed bases so obviously needed early in the day.
Chased up delivery when it did not arrive only to be told it would now be between 1pm -2pm.
Did not arrive until 2.30pm at which time it was too late for the job to be done.
Totally unacceptable & a waste of cement mixer hire & contractor time.

11 mars 2025
Avis spontané
Logo de Bradfords - Bude BBS

Réponse de Bradfords - Bude BBS

Good Morning Ann

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the delivery not being made when advised and the delay to the job.

I apologise greatly for these issues and for any inconvenience this may have caused you.

Please contact us at customerservice@bradfords.co.uk so we can look into this further.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Bradfords in Bude are superb...

Bradfords in Bude have been superb over the past few months (as have the 2 drivers that delivered the goods…navigating our very difficult lane). Allan (Grubb) has managed to get me out of a couple of major problems by getting everything I’ve needed bang on time without any missing items and has kept his sense of humour when I’ve had to make multiple last minute changes which has meant he’s had to go above and beyond to fix it for me....and Paul (Vance) in the tool hire dept was also brilliant - managed to get the digger fixed at very short notice for me, so I kept to my deadline.

It seems there’s a lot of poor customer service these days, so I felt it important to celebrate exceptional customer service. Please pass on my thanks to these guys in particular.

3 mars 2025
Avis spontané
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Réponse de Bradfords - Bude BBS

Hi Lee

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us! Your kind words will be passed on to the branch manager and regional director

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Easy to order

Easy to order, delivered on time and to the right place.

1 février 2025
Logo de Bradfords - Bude BBS

Réponse de Bradfords - Bude BBS

Good Afternoon Geoffrey

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles
Logo de Bradfords - Bude BBS

Réponse de Bradfords - Bude BBS

Good Morning A. M

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received a knowledgeable service from start to finish with your order,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Excellent process from ordering to…

Excellent process from ordering to delivery … top draw company.

29 septembre 2024
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Réponse de Bradfords - Bude BBS

Hi Mr Manning

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Driver on time and manoeuvred into…

Driver on time and manoeuvred into tight awkward drive to to offload dump bags
First class delivery

7 octobre 2024
Logo de Bradfords - Bude BBS

Réponse de Bradfords - Bude BBS

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Great service

Great service, driver was really helpful.

31 août 2024
Logo de Bradfords - Bude BBS

Réponse de Bradfords - Bude BBS

Hi Joseph

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

overall excellent service

Really helpful and friendly. Always on hand for advice. Prompt delivery and very competitive prices. Quality products and overall an excellent service.

5 août 2024
Logo de Bradfords - Bude BBS

Réponse de Bradfords - Bude BBS

Hi Jo

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

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