Bradfords - Exeter BBS Avis 

195
•
TrustScore 4.5 sur 5

4,7

Silverton Road, EX2 8ND Exeter, Devon, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Did an order online,got a call next day to confirm order and delivery day and am/pm preference. Contact on the day via text confirming details and approximate time. Driver, Jordan,was great, moved... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was supposed to be a curbside delivery and they were going to contact me to arrange a convenient time. No contact so there was only my disabled wife at home. The driver carried a very heavy deliver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time I’ve used Bradfords and must say I was rather impressed . Ordered on website , that was easy to do. Got text and email confirming order. Then got a phone call later that day to arrange deli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simple and easy to find what you want. Straight forward payment process, clearly identifying delivery cost. Delivery quick and very helpful on the day. Great service.

L'entreprise a répondu


À propos de l'entreprise

  1. Société de construction
  2. aussi dans
  3. Charpentier
  4. Entrepreneur spécialisé dans l'isolation
  5. Maçon
  6. Magasin d'outillage

Écrit par l'entreprise

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Écrit par l'entreprise

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Coordonnées de contact

  • Silverton Road, EX2 8ND, Exeter, Devon, Royaume-Uni

  • 01392 829080

4,7

Excellent

TrustScore 4.5 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(195)

1 041 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Poor all round

Ordered some fence posts for click and collect. Waited 3 days for a confirmation call like promised but nothing happened. So thinking its a mistake I called to confirm. All fine they said you can pick it up tomorrow morning. I was called back that afternoon just before closing to be told they actually didn't have the posts in stock and don't know when they would be. Also because of the lateness of there reply it left no time to arrange a replacement from somewhere else so had to wright of the weekend I had set aside for the project. Will never use again.

26 mai 2020
Avis spontané
Logo de Bradfords - Exeter BBS

Réponse de Bradfords - Exeter BBS

Sorry for the mass of mess ups in servicing your order Mr Harris, behind the scenes admin is to blame and apologies to you again as it was you who has suffered as a result.
Thank you for the feedback

Noté 4 sur 5 étoiles

I placed an order online

I placed an order online, then got a phone call confirming delivery date. On that date, the order hadn't arrived by 3pm. so I rang them. They said the order was confirmed for that day but didn't know why it had not gone out and now they had no time to get it out. Then they rang back and said it would be with me shortly, as they had found someone who could deliver it. It came, delivered by a really nice, helpful guy. So they screwed up but saved the situation. Is that great service, or bad service?

25 mai 2020
Avis spontané
Noté 2 sur 5 étoiles

Very bad service

had to wait 10 days and then it arrive at 16:00 and derived by one girl driver. said Steve sent her out. what happened to social distance when it need a two man lift.
please get your act together

wont be using again until this is sorted.

12 mai 2020
Avis spontané
Logo de Bradfords - Exeter BBS

Réponse de Bradfords - Exeter BBS

Thank you for the feedback Ed, sorry for the trouble and work practices have been sharpened up considerably

Noté 5 sur 5 étoiles

Although I cancelled the order the…

Although I cancelled the order the young lady who I dealt with was excellent. She was very understanding and very efficient in dealing with my cancellation and returning my cash.

14 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Well done Bradfords

Kept in contact about changing situation during covid-19 situation. Delivered within decent timeframe and with proper distancing observed. All goods as expected. Good job.

7 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, easy to order from the website and very helpful staff

27 mars 2020
Avis spontané
Logo de Bradfords - Exeter BBS

Réponse de Bradfords - Exeter BBS

All part of the service Rick, kind of you to share, thank you

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