Front desk are friendly and helpful as always. Guys at the rear of the shop are generally very off with anyone who turns up that isn’t ‘trade’ and can be quite standoffish with zero customer service s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... Voir plus
L'entreprise a répondu
Good advice when placing my order for an Oak external stable door. Delivered earlier than expected as there was one in stock at the Depot and it arrived today well within the notified delivery slot.... Voir plus
L'entreprise a répondu
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Écrit par l'entreprise
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Coordonnées de contact
Crown Works, WR14 2QP, Malvern, Worcestershire, Royaume-Uni
- 01684 573297
4,9
Excellent
246 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent experience
Very prompt delivery. Products as described. Happy to purchase from Bradfords in the future
17 juillet 2023
Réponse de Bradfords - Malvern BBS
Hi Tom
I am pleased to see that you have had a positive experience with us!
We look forward to seeing you again soon.
Kind Regards,
Sam
Very efficient service from Malvern…
Very efficient service from Malvern branch with a phone call telling me when my order would arrive. Delivery driver excellent
18 juillet 2023
Réponse de Bradfords - Malvern BBS
Hi Ian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We are glad that our driver gave you good service.
Kind Regards,
Joe.
All good staff very helpful.
13 juillet 2023
Réponse de Bradfords - Malvern BBS
Hi Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Réponse de Bradfords - Malvern BBS
Good Morning William
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
We hope to see you again soon.
Kind Regards,
Katie
Great company to deal with
Great company to deal with, very competitive prices. Used the internet site to order.
Malvern branch communications with me were excellent.
Would highly recommend.
23 juin 2023
Réponse de Bradfords - Malvern BBS
Hi Mark,
Thank you for taking the time to leave us a review.
We are please that your whole order was handled to a high standard,
We hope to see you again soon.
Kind Regards,
Joe.
Réponse de Bradfords - Malvern BBS
Good morning,
Thank you for taking the time to leave us a review.
we are pleased that you forunf our staff friendly,
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service perfect
19 juin 2023
Réponse de Bradfords - Malvern BBS
Hi Duncan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Ordered products online and they were…
Ordered products online and they were delivered when agreed. Delivery was notified by text and everything seemed to go as expected. Delivery driver was polite and helpful.
11 juin 2023
Réponse de Bradfords - Malvern BBS
Good Afternoon Mike
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and polite service from start to finish with your order,
Your feedback has been passed onto all involved in the branch,
We hope to see you again soon.
Kind Regards,
Katie
waited in all day for delivery
waited in all day for delivery. had a text at 14.30 stating delivery would be between 15.00 and 17.00 16.45 called to see where delivery was. was told the driver could not get lorry down road due to a parked car. No contact from driver.
will not use bradfords ever again.
26 mai 2023
Réponse de Bradfords - Malvern BBS
Good Morning Mr Price
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery service provided by your local branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
This has been feed back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Stress free process
25 mai 2023
Réponse de Bradfords - Malvern BBS
Good Afternoon Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Early delivery of decking and driver…
Early delivery of decking and driver helped me load into my garden
21 mai 2023
Réponse de Bradfords - Malvern BBS
Good Morning Adrian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
This has been feedback to all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service and delivery
Ordered railway sleepers and a new garden vac/blower on Friday and all delivered on Tuesday. Free delivery as it was over £100 and quality is fantastic. Opened an account and will definitely be using them again.
Highly recommended.
19 mai 2023
Réponse de Bradfords - Malvern BBS
Good Evening Derek
Thank you for taking the time to leave us a review,
I am happy to hear that you have had a postive experience with us and your order,
Thank you for the recommendation, your feedback has been passed onto all involved,
We look forward to seeing you again,
Kind Regards,
Katie
Great all good
18 mai 2023
Réponse de Bradfords - Malvern BBS
Good Evening Mrs Gardner
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Double-charged for a few pieces of…
Double-charged for a few pieces of gravel board. 5 days to get money back.
10 avril 2023
Réponse de Bradfords - Malvern BBS
Good Afternoon
Thank you for taking the time to leave us a review
I am sorry to hear that you where not happy with the service provided.
I apologise greatly for these issues and for any inconvenience this may have caused you.
Thank you for your feedback this is greatly appreciated without this we would not be able to improve our service provided.
If we can be of further help please do not hesitate to contact customer.services@bradfords.co.uk
Kind Regards,
Katie
Swift communications and very helpful…
Swift communications and very helpful when I had a query!
Delivery driver prompt and polite too. Managed to get my products exactly where I needed them
15 mai 2023
Réponse de Bradfords - Malvern BBS
Hi Stephen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Ease of ordering
Ease of ordering. Very helpful service and personable drivers. Good product. Thanks for the delivery Zac!
6 mai 2023
Réponse de Bradfords - Malvern BBS
Good Morning Sean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the helpful delivery service provided with your order,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Réponse de Bradfords - Malvern BBS
Good Morning
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a friendly and early delivery service with your order from our Malvern branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Super fast and extremely friendly
28 avril 2023
Réponse de Bradfords - Malvern BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provide with your order.
We hope to see you again soon.
Kind Regards,
Katie
Always chose Bradfords first 👍
Easy to use web site .. Fast delivery and super helpful when delivered by the driver … Top service.
1 mai 2023
Réponse de Bradfords - Malvern BBS
Good Afternoon Mr Bottomley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your kind words and feedback regarding the delivery service provided with your order this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Hidden Gem!
Great service, good prices and quality timber. Very pleased i happened to use Bradfords, will defo go again.
28 avril 2023
Réponse de Bradfords - Malvern BBS
Hi Meinir,
Thank you for taking the time to leave us a review.
I am pleased to see that you stumbled across us, and have had a positive experience with us!
We hope to see you again soon. Please spread the word.
Lorna
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.