Bradfords - Sherborne BBS Avis 

172
•
TrustScore 4.5 sur 5

4,4

Unit 5, DT9 4FW Sherborne, Dorset, GB

•

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I live locally to the store so did click and collect as I needed some prices of timber to progress a job. The ordering process was fine however I arrived at the store about 40 minutes after ordering a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The click and collect option works very well indeed. Following a simple selection, order and payment process buying any items on the company website couldn't be easier. The staff are friendly and help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service and ultra fast delivery. I put my order in early morning and it was delivered by lunchtime. My only complaint is that the timber i had delivered was very bent and not straight and wh... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Société de construction
  2. aussi dans
  3. Charpentier
  4. Entrepreneur spécialisé dans l'isolation
  5. Maçon
  6. Magasin d'outillage

Écrit par l'entreprise

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Écrit par l'entreprise

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

172 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(172)

1 035 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Still awaiting concrete mix....but…

Still awaiting concrete mix....but understand there is a shortage. Still not able to complete job.

7 mai 2021
Logo de Bradfords - Sherborne BBS

Réponse de Bradfords - Sherborne BBS

Hi,

Thank you for taking the time to leave us a review.

I am sorry to see that you have had a negative experience with us due to the products that you purchased being out of stock.

We apologise greatly for this and for any inconvenience this may have caused you.

Kind Regards,

Charlotte

Noté 3 sur 5 étoiles

Had to ring after to find out where my…

Had to ring to find out where my order had got to and was told they hadn’t got my full delivery address even though it was on the order confirmation.
Then was told it’ll be another 4 days because they hadn’t been able to contact us to sort delivery.
Was told there was no answer when they rang even though we have answer machine service with BT cloud, and no record of there number phoning us.

19 avril 2021
Noté 3 sur 5 étoiles

Price was ok.....

Price was ok, but the decking boards have big holes in from wood knots falling out, this is in many of the board's I ordered. Also they Text me 20mins before they arrived to say they were coming after I had waited all day for some form of communication about when it was arriving.

16 avril 2021
Noté 2 sur 5 étoiles

The staff were very friendly and…

The staff were very friendly and helpful but after ordering online it then took a long time in store for them to be able to produce my ticket for collection in the yard and then despite having paid online and there being enough it stock, the sleepers left were of too poor quality to sell and the staff were not happy for me to have them. I managed to find 1 that was usable but have now got to wait for another delivery (over a week away) before I can go back and collect the other sleeper that’s already been paid for.
It would have been a lot quicker just to go in than order online and I would have gone elsewhere if I’d known that they didn’t actually have what I needed.

7 mars 2021
Noté 2 sur 5 étoiles

Branch not working with HO.

I selected skirting board from the website. Collect from Sherborne.
After 5 days of hearing nothing I phoned the store.
They had no record of it.
Checking stock it was there but had not been processed.
Que to request it. Told to go outside.
Waited there and eventually came.
Told then to go back into shop to process. So standing there whilst staff try to Talley with HO order.
Not the efficient process I hoped for.

28 janvier 2021
Logo de Bradfords - Sherborne BBS

Réponse de Bradfords - Sherborne BBS

Hello,

Thank you for taking the time to leave us a review. I'm sorry to hear about your negative experience with our Click & Collect service. Please accept our apologies for any inconvenince caused.

Kind Regards,

Charlotte

Noté 5 sur 5 étoiles

good value

Easy to use website, Good range to choose from and very good value. Prompt and accurate delivery.

15 janvier 2021
Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff, patient with my questions and keen to supply good service

I used your new Sherborne store

17 décembre 2020
Logo de Bradfords - Sherborne BBS

Réponse de Bradfords - Sherborne BBS

Dear Chris,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and that you are more than satisfied with the service that you have received from our team in Sherborne.

Merry Christmas from all at Bradfords!

We hope to see you again soon, in the New Year.

Kind Regards,

Charlotte from Customer Services

Noté 5 sur 5 étoiles
Logo de Bradfords - Sherborne BBS

Réponse de Bradfords - Sherborne BBS

Dear Mr Hinton,

Thank you for taking the time to leave us a review.

All feedback that we receive is highly valued.

I am pleased to see that you received great service and that your delivery arrived as expected.

Kind Regards,

Charlotte from Customer Services

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