Bradfords - Yeovil BBS Avis 

335
•
TrustScore 4.5 sur 5

4,7

100 Hendford Hill, BA20 2RF Yeovil, Somerset, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy online order, kept informed of delivery day and estimated time, then on the day received a more accurate time. Delivery came early in the timeframe. Professional driver/operator that placed the t... Voir plus

Noté 5 sur 5 étoiles

We bought everything needed to refit our bathroom from Bradfords in Yeovil, great service from James in the showroom he was very helpful, everything arrived quickly, quality of everything supplied wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Société de construction
  2. aussi dans
  3. Charpentier
  4. Entrepreneur spécialisé dans l'isolation
  5. Maçon
  6. Magasin d'outillage

Écrit par l'entreprise

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Écrit par l'entreprise

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Coordonnées de contact

  • 100 Hendford Hill, BA20 2RF, Yeovil, Somerset, Royaume-Uni

  • 01935 423311

4,7

Excellent

TrustScore 4.5 sur 5

335 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(335)

1 041 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Great customer service, ballast looks good quality and the delivery driver Darren was extremely helpful and placed jumbo bag with precision leaving enough room to still use the driveway.

5 septembre 2023
Logo de Bradfords - Yeovil BBS

Réponse de Bradfords - Yeovil BBS

Good Morning Tim

Thank you for taking the time to leave us a review.

I am happy to hear that you received a helpful and friendly service from start to finish with your order,

Thank you for your kind words and feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Very happy with Bradford

Very happy with Bradford. I've not unpacked my delivery of croft wall stones yet but the price and delivery service were brilliant. No delivery charge. The courier unloaded where I needed them. Would definitely recommend this supplier.

28 août 2023
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Réponse de Bradfords - Yeovil BBS

Hi Peter

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Once again helpful driver delivered…

Once again helpful driver delivered into narrow drive.

3 septembre 2023
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Réponse de Bradfords - Yeovil BBS

Good Morning Michael

Thank you for taking the time to leave us a review.

I am happy to hear that you have had a positive experience with us and received a helpful delivery service with your order,

Thank you for your feedback this is greatly appreciated and has been passed onto all involved.

We hope to see you again soon.

Kind Regards,

Katie

Noté 4 sur 5 étoiles

service good good service

product good delivery date was a problem but was sorted out quickly by Yeovil branch

27 août 2023
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Réponse de Bradfords - Yeovil BBS

Hi Les

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

I am glad to hear we were able to sort out the delivery issue,

Kind Regards,

Joe.

Noté 5 sur 5 étoiles

Easy order and delivery

Ordered online got a phone call 10 minutes later to confirm delivery date. Came the day they said followed delivery instructions. A part from one or two battens snapping due to knots all very good.

23 août 2023
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Réponse de Bradfords - Yeovil BBS

Hi John,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

I'm sorry to hear that some of the battens were not up to scratch

We hope to see you again soon.

Kind Regards,

Joe.

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery. Helpful driver

30 août 2023
Logo de Bradfords - Yeovil BBS

Réponse de Bradfords - Yeovil BBS

Hi Neil,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Joe.

Noté 1 sur 5 étoiles

Item not available

Item not available , website showed available. Did not cancel my order.

17 août 2023
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Réponse de Bradfords - Yeovil BBS

Good Afternoon Pawel

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I can see that the order has been cancelled and that the refund is pending and should be resolved shortly. If there is anything else we can do to help please contact customerservice@bradfords.co.uk

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Delivered what I wanted where I wanted…

Delivered what I wanted where I wanted it and when I wanted it.
Friendly driver as well.

22 juillet 2023
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Réponse de Bradfords - Yeovil BBS

Good Morning Keith

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Thank you for the feedback regarding the friendly delivery service received with your order,

This has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Easy to order online and a follow up…

Easy to order online and a follow up phone call was received the next mornong to confirm delivery

23 juillet 2023
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Réponse de Bradfords - Yeovil BBS

Hi Mr Fisher

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

Friendly Staff

Friendly and helpful staff even when they were about to close!

8 juillet 2023
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Réponse de Bradfords - Yeovil BBS

Hi Mr Freestone

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Joe.

Noté 5 sur 5 étoiles

Great Company

Very easy ordering and a nice experience doing business. A trustworthy company.
Thanks.

18 juillet 2023
Avis spontané
Logo de Bradfords - Yeovil BBS

Réponse de Bradfords - Yeovil BBS

Good Afternoon Bob

Thank you for taking the time to leave us a review.

I am happy to hear that you found placing your order online to be an easy process,

Thank you for your kind words and feedback this has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles
Logo de Bradfords - Yeovil BBS

Réponse de Bradfords - Yeovil BBS

Hi Sean

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Noté 5 sur 5 étoiles

delivered your promise on Delivery

delivered your promise on Delivery, Guys who delivered were courteous and professional

4 juillet 2023
Logo de Bradfords - Yeovil BBS

Réponse de Bradfords - Yeovil BBS

Good Morning Vernon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our Yeovil branch and are happy with the courteous and professional delivery service provided,

Your feedback has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Noté 2 sur 5 étoiles

You stated I would receive a text to…

You stated I would receive a text to say when the delivery would be arriving . You sent 3 texts at same time stating, delivery today , delivery slot between 12 & 3 and that it had been delivered this was at 2 pm. Not sure when you dumped it on my disabled daughters lawn ??. She looked out and realised it was there , part of the delivery was post cement mix which must be kept dry and it was spitting with rain!! Managed to get my son to drive over before work to move delivery ti safer location. Had you knocked my daughters door she would have come and asked you kindly to put cement under the porch. She felt very useless as her disability means she can’t move it herself. Not that m pressed with the poor communication and inconvenience this caused and no knock on the door either. Has the cement been spoilt I would have requested collection and replacement. Spent nearly £500 so not impressed

27 juin 2023
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Réponse de Bradfords - Yeovil BBS

Good Morning Mrs Alford,

Thank you for taking the time to leave us a review.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,

Joe.

Noté 5 sur 5 étoiles

Excellent service

Bradfords told when the delivery would be made. Driver came at the time stated and remembered the house, helped me in with timber and dropped stone chippings in bulk bag exactly where we needed. Excellent service.

13 juin 2023
Logo de Bradfords - Yeovil BBS

Réponse de Bradfords - Yeovil BBS

Good Afternoon Richard

Thank you for taking the time to leave us a review.

I am happy to hear that you have received a excellent delivery service from our Yeovil branch,

Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Noté 3 sur 5 étoiles

Ordered 4 x 4.2mtr lengths of wood for…

Ordered 4 x 4.2mtr lengths of wood for replacing sofet boards, what came on the delivery was meterage, which meant I got 5 varying lengths all shorter than I ordered. Guys that delivered weren’t interested and couldn’t get away quick enough. Not impressed with the service at all.

5 juin 2023
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Réponse de Bradfords - Yeovil BBS

Good Afternoon Peter

Thank you for taking the time to leave us a review.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,

Joe.

Noté 5 sur 5 étoiles

Easy to use website

Easy to use website. Quick delivery. Pleasant and helpful delivery driver.

28 mai 2023
Logo de Bradfords - Yeovil BBS

Réponse de Bradfords - Yeovil BBS

Good Morning

Thank you for taking the time to leave us a review.

I am pleased to hear that you found placing your order online to be a quick and easy process and where happy with the delivery service provided,

We hope to see you again soon.

Kind Regards,

Katie

Noté 5 sur 5 étoiles

Great service

Everyone was really helpful to the extent they they let me choose which sleepers I wanted

25 mai 2023
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Réponse de Bradfords - Yeovil BBS

Hi Mr Pollard

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Lorna

Noté 5 sur 5 étoiles

Bulk bug of stone ordered

Bulk bug of stone ordered, I was kept up to date with the order and the delivery driver was really helpful.

25 mai 2023
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Réponse de Bradfords - Yeovil BBS

Good Morning Kirstie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Thank you for your feedback I am happy to hear that you where kept up-to-date with your order and received a helpful delivery service,

This has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

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