Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I worked for a Merchant so went to them for some goods but not interested. However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time... Voir plus
L'entreprise a répondu
Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Voir plus
I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Écrit par l'entreprise
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Coordonnées de contact
Hendford Hill 96, BA20 2QR, Yeovil, Royaume-Uni
- customer.service@bradfords.co.uk
- bradfords.co.uk
4,6
Excellent
14 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great prices
Great prices, fast delivery and very friendly staff and customer service.
3 janvier 2026
Réponse de Bradfords
Hi Pablo
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very happy customer.
Very happy customer.
On time, very courteous driver, nothing was too much trouble 😊
2 janvier 2026
Réponse de Bradfords
Hi Glenda
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Réponse de Bradfords
Hi James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The wood was left tidy and secure but I…
The wood was left tidy and secure but I could have done with a message saying the delivery was comeing
2 janvier 2026
Réponse de Bradfords
Hi Tony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
you can only get updates on the status…
you can only get updates on the status of order if you have an account with Bradfords. So, I am waiting for delivery but cannot get any information as I do not have an account and am not a business customer
2 janvier 2026
Réponse de Bradfords
Good Afternoon Patrick
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
Customers are more than welcome to contact in regards to their order if they would like more information than is offered on the order confirmation. I have emailed you separately with an update for you order.
Kind Regards,
Sam
prompt excellent service as always
prompt excellent service as always. drop off location as requested. thanks guys
31 décembre 2025
Réponse de Bradfords
Hi Susan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very happy
I didn't have an online account and this may have been why I didn't get a text to say my Click and Collect was ready. The Bradfords' people were great at following up on this, as were the people in the yard.
1 janvier 2026
Réponse de Bradfords
Hi Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bosch Accessories
We had ordered on line a Bosch accessory kit for a multi - tool, easy and friendly service when collecting
30 décembre 2025
Réponse de Bradfords
Hi Patrick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The order process was simple and the…
The order process was simple and the delivery although delayed due to the weather was great.
5 janvier 2026
Réponse de Bradfords
Hi William
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very good service
Ordered on line over the holidays so I was not sure about delivery times, I phoned the store. Very helpful. Goods were well wrapped and carefully delivered. SPot on!
1 janvier 2026
Réponse de Bradfords
Hi Ann
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Disappointed I was not informed on…
Disappointed I was not informed on purchase that I couldn't collect until the 5th January when I needed them before
29 décembre 2025
Réponse de Bradfords
Good Morning Helen
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to not being notified of our Christmas opening hours.
I apologise greatly for these issues and for any inconvenience this may have caused you and will look to implement something to make it clearer in future.
Kind Regards,
Sam
Potentially prevented some serious injury
I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and gave me the number to call Velux on. I made the call and sure enough Velux confirmed that the unit and 4 others in the house needed to be replaced as they could spontaneously smash.
Bradfords cancelled and refunded my order without hesitation.
In my opinion, they could have just taken my money and I'd have been none the wiser. Instead, I've now been able to eliminate the possibility of someone or something getting seriously hurt by an exploding glazed unit.
Can't say thanks loudly enough to Bradfords for their dilligence and efficiency
2 janvier 2026
Avis spontané
Réponse de Bradfords
Hi Daniel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always happy to help in anyway we can.
We hope to see you again soon.
Kind Regards,
Sam
Highly recommended…
Really quick acceptance of my order followed by really quick dispatch of quality items at a very reasonable price. Highly recommended.
30 novembre 2025
Réponse de Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
Kind Regards,
Sam
Found the website difficult to use and…
Found the website difficult to use and didn’t get any info about when my order would be in store. However when I called the Barnstaple store they were extremely helpful great customer service cannot click on location review for Barnstaple as it doesnt show
6 décembre 2025
Réponse de Bradfords
Hi Sallie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Excellent delivery driver
Excellent delivery driver. My driveway and drop-off location is a little difficult to negotiate. My driver dropped off 3 bulk bags of gravel with ease. I would highly recommend her.
19 décembre 2025
Avis spontané
Réponse de Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good communication and arrived on the…
Good communication and arrived on the stated date
7 décembre 2025
Réponse de Bradfords
Hi Johnny
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent quality
Prompt delivery, excellent quality product at a good price. Thank you.
29 novembre 2025
Réponse de Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Graham Lewis - Driver
Amazing service from Graham today, he’s was punctual with delivery and was a helping hand when carry materials off the van. Would definatly recommend Graham for further deliveries.
10 décembre 2025
Avis spontané
Réponse de Bradfords
Hi Mr Howells
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Prompt delivery post-ordering
Prompt delivery post-ordering and decent delivery guy. I'd have given 5-stars but delivery price for an under 1-mile journey is too steep.
7 décembre 2025
Réponse de Bradfords
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We will look into what we can do regarding the delivery charges to make them more reasonable in future.
Kind Regards,
Sam
Very good .grate material lorry driver…
Very good .grate material lorry driver was great
7 décembre 2025
Réponse de Bradfords
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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