every think handled well but website and telephone contact line useless when wanted to extend hire period. Sorted by email but an online portal would have saved me time and anxiety.
L'entreprise a répondu
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every think handled well but website and telephone contact line useless when wanted to extend hire period. Sorted by email but an online portal would have saved me time and anxiety.
L'entreprise a répondu
The staff are what makes the service here always friendly helpful and when somethings isn’t right with the equipment you have booked they will talk through the options. Thanks will continue to use you... Voir plus
L'entreprise a répondu
Very helpful staff I had a problem collecting the machine on the agreed date and they moved the hire period with no problems. The petrol powered moss brush was fantastic my customer had previously had... Voir plus
L'entreprise a répondu
I had no issues booking a trolley i required at short notice. The staff were very helpful. The online experience was smooth with regular updates and the store staff were very helpful and courteous
L'entreprise a répondu
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
280 Foleshill Road, CV6 5AH, Coventry, Royaume-Uni
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Ordered on line. Price was clear and product was delivered and collected as promised

Réponse de Brandon Hire Station - Coventry

Réponse de Brandon Hire Station - Coventry

Réponse de Brandon Hire Station - Coventry

Réponse de Brandon Hire Station - Coventry
The staff are what makes the service here always friendly helpful and when somethings isn’t right with the equipment you have booked they will talk through the options. Thanks will continue to use you in future.

Réponse de Brandon Hire Station - Coventry
Great communication arrived promptly and collected at a convenient time for me. Efficient and well maintained equipment

Réponse de Brandon Hire Station - Coventry
every think handled well but website and telephone contact line useless when wanted to extend hire period. Sorted by email but an online portal would have saved me time and anxiety.

Réponse de Brandon Hire Station - Coventry
Very helpful staff I had a problem collecting the machine on the agreed date and they moved the hire period with no problems. The petrol powered moss brush was fantastic my customer had previously had a jet wash company to clean her block paving and she said this was a far better result.

Réponse de Brandon Hire Station - Coventry

Réponse de Brandon Hire Station - Coventry
Hired a cement mixer and breaker for a week with delivery&collection. All good, no complaints.

Réponse de Brandon Hire Station - Coventry

Réponse de Brandon Hire Station - Coventry
Great communication, delivery and product were exactly what I needed. Thanks , would use again !!

Réponse de Brandon Hire Station - Coventry
Great service from the Foleshill rd branch coventry. Ordered it, collected it, and back on the road in less time than it takes to get a drive through McDonald's.

Réponse de Brandon Hire Station - Coventry

Réponse de Brandon Hire Station - Coventry
Excellent service from the Brandon Hire Team at Coventry. Accommodating, efficient and really reasonable prices. Would definitely recommend.

Réponse de Brandon Hire Station - Coventry
Helped with what I needed to get and advised on use of floor sander that I had hired else where. Quick and friendly service

Réponse de Brandon Hire Station - Coventry
Good service, Help for order online and gives us straight away.

Réponse de Brandon Hire Station - Coventry
Easy booking, reasonable price for hiring equipment although pricey on delivery. Delivery was on time and helpful friendly driver. Collection was also prompt.

Réponse de Brandon Hire Station - Coventry
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