Bright Heart Education Avis 

Brightheart have been outstanding , my daughter has been out of school for two year and I had no hope of support , they have given my daughter total support and confidence to learn again , not only with her education but they have gone above and beyond to help support her mental health , thank you Brightheart team for you dedication and support,

Bright Heart Education have been so supportive and wonderfully brilliant throughout my journey with them! I am most delighted to share that every effort made, is acknowledged by all staff and the appreciation is wonderous! This truly has been the best experience ever! Bright Heart Education are such a dedicated organisation with real people, who care for both the Staff and the Tutees! It is such as honour to be working alongside such wonderful people! Where real experience with true meaning, always has brilliant outcomes for all! Thank you to all the Bright Heart Team! Sabrina

Bright Heart helped me to find the right tutor for my son. They did background check and ensured our requirements were matched with the right candidate. Though it took some time in the process of screening, it was worth waiting for a reliable tutor.

Khalid Ahmad, maths tutor, could really engage my son, who always has struggled with maths. Thank you!

Reliable and supportive tutor, always with the child's interest at heart

We can't thank Jessamie enough (and our school for finding her). My daughter (dyslexic, adhd, etc) was struggling with attendance at the start of year 11, and we honestly didn't know if she would even make it to the exams. Bringing Jessamie on board was a stroke of genius on the part of our school. Her one to one tuition lifted my daughter's confidence and kept her on track. The fact that she attended all of her English GCSE exams is remarkable. Jessamie clearly has empathy with her students and by being so relatable she has kept my daughter engaged over the months. This is no mean feat! Huge thanks to Jessamie. We are very grateful.

Today was our last session with Jessamie and although we have only worked with her for a short time, it has just been an extremely positive experience.
My son is Autistic and generally struggles to build rapport easily with new people but Jessamie has the magic touch because from the very first meeting, her ability to empathically connect with him was amazing.
She came in at a late stage to try to get my son back on track to pass his GCSE English, after we had been let down by our previous BH tutor, who quite frankly wasn't fit for purpose.
Her teaching style and strategies allowed my son to quickly grasp concepts, that previously had huge gaps; whilst balancing working at his pace but gently pushing him when needed.
Jessamie restored my faith in Bright Heart Education in terms of her professionalism and depth of knowledge of her subject.
She was able jump straight into the deep end, literally igniting my son's interest and self-belief which had been completely diminished by his school and the previous tutor.
I really can't praise her highly enough but what I will say is that children need passionate and dynamic educators who are also empathic, compassionate, driven and who genuinely love the subject that they're teaching. Jessamie has all of these qualities are bags more.
She is a complete breath of fresh air, an ambassador for your organisation and I'd say to every parent, Jessamie comes HIGHLY recommended for English GCSE, A level and beyond.

Amelia our tutor and Bright Heart have helped us reduce stress and create positive experiences around homework, which is an amazing accomplishment. Our specific challenges are being addressed in a calm, understanding and encouraging manner which facilitates the learning process in ways I’m not personally equipped to manage on my own (as a concerned and emotionally involved parent). Thank you everyone at Bright Heart, especially our lovely tutor.

We have used the services of Bright Heart for the last 6 years. Firstly, with my Son, Harvey for his GCSE's and then his A Levels. All of the staff that Bright Heart have put in place for us, have always been outstanidng, in their patience and understanding of the what was required to help our Son through both sets of exams. I cannot thank Bright Heart enough, as they were there when we really needed extra help and support. Our son did extremely well in his GCSE's and A Levels. We have also recommended Bright Heart to friends and they are of the same opinion as us. Over the past couple of years, I have been studying for a GCSE in maths (long story....) and also, I have been studying for a MA in Art History. As an adult who required extra learning and guidance with these two subjects, I have been impressed with the understanding of the two tutors that have worked with me. My lessons were always geared to help and encourage me to try my best and to push me that little be more when needed.

I would happily recommended Bright Heart to anyone to who interested in taking on their services.

I can t thank enough the amazing tutors from Bright heart ,they help my son academically but in such a friendly way that we feel they are family.
My son gain confidence and trust in himself along with improving his grades.
I strongly recommend them .

really excellent tutor who engaged with my teen ahead of gcses in a way that made them feel supported and built their confidence up. Thank you Bright heart!

I worked hard to ensure that my son had a good EOTAS package put in place but sadly this organisation has let my son down enormously by providing an inadequate tutor and booking exams that clashed.

The worst thing is that this organisation are not taking any responsibility for their mismanagement.

Bright Hearts prepared my son for exams that could not be taken together because the GCSE dates clashed. They also did not put home invigilators in place. They missed the deadline, even though they agreed with the local authority to make “exam arrangements” months before the deadline was due.

Bright Hearts are saying what has happened is “unfortunate” in their response and have not offered any proper accountability, apology or remedy even though I have evidence and other concerns about professional misconduct. I am still waiting for a response to my formal complaint made weeks ago.

I am an educational professional myself and I have successfully changed government policy. I understand integrity. This company lacks integrity.

The company will probably try and take this review down or deny the statements I have made but I have evidence. I am willing to take this review down if the company responds to my very real concerns appropriately. I am also willing to speak to anyone else who has concerns or wants further information because I don’t want this to happen again to another child. It’s too late for my child but I hope this helps someone.

Natalie Clare Hay
Professional educator
Leader of the Free School Meal Disability Inclusion Campaign

Bright Heart Education is a caring, professional and supportive agency to work for. Their approach encompasses so much more than just focusing on academic success. Pupils' social, emotional and mental health is paramount to them. As one of their tutors, I feel that their holistic approach to tuition enables me to provide support for pupils' academic achievement, as well as their well being.

Bright Heart respects me as a professional and is supportive and appreciative of the work I do. They are excellent at communicating and really care about their team, pupils and pupils' families.

Bright Heart have provided an exceptional A Level Psychology tutor for our son and he has benefited greatly from his experience. Bright Heart have always been easy to get hold of and a pleasure to speak with. No hesitation at all in recommending Bright Heart.

I have used a couple of the Bright Heart tutors for a primary school aged child with ADHD. They are always patient and fully engage my child during the online lesson.

Very high quality tutoring; excellent at establishing rapport and engagement; kind, helpful and responsive. Good clear and helpful lesson feedback. Easy invoicing and payment system, and very good value for money.

We have been really pleased with Bright Heart. The tutors are very well matched and are amazing with our son who has complex needs.
The communication with Bright Heart is great and they are always very helpful and friendly.

Got a great maths tutor for my dyslexic son and it’s all going great, he actually likes his lessons!

Teachers are amazing!

The service provider Brightheart is very good at matching tutors to meet the needs of our students.

Wilma a particular tutor for one of our young people has been a positive influence and supported with progression using inspiring lessons to support engagement.