BrightHR Canada Avis 209

Really a great experience because we have quite a number of part-time staff and by using the scheduler, we are able to find a way to make sure that every day of the week, we are covered.
It does take a little investment to figure it out, but now that everything is set up, it is just great. Thank you, Natalie, for your incredible patience.

Excellent customer service, Andrew was super helpful and knowledgeable.

The web platform itself could be a little more efficient with a few tweaks, however the response time for assistance is great!

As soon as I had my first conversation I felt the relief that things would get done right We are a Mom and Pop store so to have Hr company taking care of the legal aspects and guidance is priceless at a cost we can afford Thank you to all on the team
Noreen.

I would like to be able to show 11 stat holidays to our employees. Presently your system will only accept 9 stats and we have to set up the remaining 2 as Mandatory Leave. This is not good for us to tell the employees they have 11 stats and then to show 9 only. It is time consuming to have to explain to every employee why we told them 11, but only show 9, and that we gave them Mandatory Leave. This will also throw out our statistical information for the company. It would be greatly appreciated if the system would allow us to show the stat holidays as stat holiday.

I also don't like that vacation days are rounded to the nearest 1/2 day. That is not always the case. Employees may have 1.33 days and when they look at your system it shows they have 1.5 days.

We are just testing the system before releasing it to the employees and these are the 2 errors that I feel are important to be corrected.
Thank-you
Linda Kamphuis

Since posting this review BrightHR has reached out to me and are investigating the problems we have. They do seem to be concerned with the issues, and I am hopeful that the issues I am having will get corrected in the program. We have been adding in all our staff, and have grown from 25 employees to 75 employees in the past 3 months. We do intend to keep using the program and look forward to having it manage our time.

very helpful

It was an absolute delight to go through the training with Andrew. He's very knowledgeable and patient with his customers. Thank you again for your help Andrew and will continue to rely on your service going forward.

Lyndsey
Maid Clean Services Inc.

Thank you Naomi! What a fabulous user-friendly program with the advantage of your guidance. It is very user friendly! My only suggestion is: a word doc using the titles to know which title to click to go to find where specific info is (don't worry i am busy building one!) in order to decrease the search time while you are familiarizing yourself with the system/terminology/etc. Was impressed at how user friendly it is & Naomi was excellent with the demonstration, thanks!

Has a lot of potential, however, the “training” its more like “here you gonna find the link for your answers”. Very disappointed. We will “study the links” and we will get back to you.

I love this company. Their service is excellent and guides me step by step through HR issues. Their blip timeclock and online dashboard make scheduling and keeping track of hours and documents very simple.

Fast and thorough. Appreciated the help.

In this confusing time, I have never been more grateful for Bright HR Canada.

Great tool and great customer service.

Wonderful lady got me all set up in a short period of time. Well done

Friendly, knowledgeable, professional introduction to software by Tiyanna. Software itself appears to be fairly intuitive. Looking forward to getting up and running.

Excellent service, very friendly and helpful during the whole set-up process. I was able to fit in the online and telephone support meetings when it was convenient for me, and everything was very straight-forward. Everything seems very user-friendly, and I'm looking forward to saving a lot of admin time with BrightHR.

Day 1: It seems like a good product with a lot of functionality and support, which is appreciated.

Bright HR is a NEW application to me. I manage a Security Staff for a private International Boarding High school. We have a lot of extra policies as a result. I have been an HR Recruiter/Generalist and an HR Manager in the past for companies from 300 to 600. Bright HR is "AWESOME" what great tools and interconnectivity with administrators! I have used People Soft, and other HR tools but this is far superior. File management and scheduling as well as other things are laid out in a logical useful way. Very user friendly and intuitive. Congratulations on a Great product!

So far so good! Bertrand was very patient and explained all of the features to me during our phone conversation. I think this service is going to be extremely helpful to the success of my business. Thank you!

It was a very informative session and Harpreet was patient and amazing

Was very helpful and informative. The software is user friendly.