BrightHR Canada Avis 209

Natalie from Bright HR has been amazing and extremely supportive. She would get back to me within mere hours and stay with me until all of my issues were resolved. I would highly recommend Natalie and the team at Bright HR Canada

Natalie was absolutely brilliant with my one on one training. Natalie was very through and patient as she answered al my questions.
Thank you

Alvira was very thorough and informative with her demonstration. Although the software is not a good fit for us we really appreciate the time she took to walk us through all of the benefits.

My meeting with Alvira was very informative. It was very helpful to have this demonstration. I look forward to going through each section on my own and choosing what works best for my company. Thank you Alvira😊

Natalie was great from the BLIP team. Very knowledgeable and helpful. As a new user she made the experience easy. Thanks Natalie!

The HR support that I got from Alvira was excellent. She provided a prompt and excellent service. Although some of the features I was looking for was not an option in Bright HR, she provided me with some pointers.
My experience with HR Advice was also great. I did not have to wait a long time to get the advice that I needed. In the previous months, however, I find that I did not get prompt service with regards to document revisions. It took some time before I got back the document. I realize that it is not a 5 minute request, but a day or two should be fine, not longer than that.

I was unable to attend at the time specified but Alvira was able to help me out anyway. My thanks!

Alvira is top notch!
She helped resolve my technical problems and was very friendly. Patience and understanding is very key in customer service and she delivered on both accounts!

Fantastic experience thus far with BrightHR Canada. Our onboarding experience with Alvira has been seamless and she has made the process incredibly manageable and user friendly.

If this company had been around when I started back in 1999, it would have made my operation so much smoother. The pricing is reasonable and the service is outstanding. Now I can concentrate on growing my business without the worry . What a concept all the tools small business needs in one place. Bravo

Onboarding service was excellent! Our assistant took the time to explain many things in detail when questioned and was very knowledgeable about different applications to various business procedures. Look forward to using the service!

I had a very positive experience! My specialist took the time to navigate me through the process over the phone and showed me all of the most pertinent parts of the system. I did have a few questions which she was happy to answer in detail.

This is such an invaluable tool and the set up was simple and straight forward. The onboarding process with Alvira was great and only took about 15 minutes. She answered all my questions and made sure I knew the full features of the entire app. I look forward to using BrightHR for many years to come.

As I was using BrightHR for the first time and I was so confused that called BrightHR Customer Support several times.
Alvira helped me in every aspect and made me comfortable with this software.
Now also if I have any problem I just ask for her on phone and she is there to help me.

Thnaks Again.

Did the BrightHR onboarding with Alvira. I am a nervous system user. Alvira was cool calm and explained everything perfectly and simply to me. She has a great telephone disposition and put me to ease when I was getting flustered. 101% + +

I liked that I got to use the system myself. I wish they would give Alvira screen sharing or a video calling etc. It would have made the process a little easier. Nevertheless, Alvira was on top of things and guided me gently. Looking forward to implementing.

Thanks Alvira!

Natalie was wonderful to deal with. Prompt answers and let me know what was happening every step of the way!

Our company is just getting set up with Bright HR and I've had a number of questions as I go through the process. My experience with Natalie has been great through both email and telephone conversations...quick, efficient and friendly!

The support I received from Brian at Peninsula was amazing! He helped me through a difficult and stressful situation and brought it to a satisfactory conclusion. His professionalism and customer service has been excellent.

This morning I had my initial call with the BrightHR team and was very happy with the on-boarding process. Naomi walked me though how to use the platform and learned a lot in a very short time. I really appreciated that I had to do all the steps myself with guidance since it really speeds up the process of learning and helps me to feel comfortable with the new system.

Thank you so much!

This is my second review for Peninsula HR. This one is regarding my training with Natalie. Although not the designated trainor I was scheduled with, she was totally on point. She was confident and comfortable with all her answers. Any question my husband threw at this poor girl, she gave a precise and definitive answer. We were very pleased overall with the training session. Natalie was kind enough to follow up on how we were doing as well which I found reassuring. I find everyone to be very forthcoming and helpful. So thank you Natalie for job well done :)

The Bright HR program itself however, although, seems straightforward and easy to follow, I feel as though some tweaking would be useful for our company, as we don't necessarily fall into the "office scenario" but that's my opinion. Hopefully feedback will be heard and it'll be pristine!