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Lisez les avis des autres

Noté 5 sur 5 étoiles

This was my first order and I liked being able to pick the collar type, sleeve length, and body length. I am pleased with the shirt, it fits great, feels good, and arrived on time.

Noté 4 sur 5 étoiles

Great shirts nice to have cuff sleeves that come out when pointing Custom collars is a big plus for their shots Size was as ordered and with long tail of fabric shirt stays smooth and never... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

4 shirts ordered, fit in body differed on all 4. All collars were uncomfortably tight, French cuffs almost impossible to close. Requested return 8 days ago, no response as yet, will proceed with c... Voir plus

Noté 5 sur 5 étoiles

I’m type of person that does not write reviews much, but this time i had to because the customer service the Briskshirts have is beyond expectations plus the great quality of their shirts. So far over... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour hommes

Écrit par l'entreprise

An E-commerce driven apparel brand with on demand manufacturing. Easy, fast and reliable.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

72 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(72)

14 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Customer service in this company does…

Customer service in this company does not exist. When you place an order they send you an email telling you that if you have a concern write to this email that im not allow to put and I had already sent 3 emails and I am still waiting for an answer. I have been waiting for 14 days to know something about my order and I have no information. But when it comes to taking the money out from the bank, for that, they are very fast. The same day I already had the money withdrawn. If they are not going to send me the shirts, they should give me my money back or they should just send me the shirts with all the information. Because this company at this present time is very unprofessional. Very disapointment.

22 janvier 2023
Avis spontané
Logo de Brisk Shirts

Réponse de Brisk Shirts

Hello Sir, We'd firstly like to apologise for the inconvenience. We're having a high influx of orders due to which we're taking longer than usual to ship orders. We'd like to request to please send us an email at our official email hello@briskshirts.com with your order id and we will not disappoint.
Please note that we respond to our customers within 24 hours.
The ETA of your order will be communicated on email.
We highly appreciate your patience.

Noté 2 sur 5 étoiles

A GAMBLE

Customer service is non-existent. Email or call. I think this is a one man show. I was sent the wrong order shirt and since the price was respectable I will keep it. But lower your expectations if you’re wanting information from Brisk. Btw, the fit is snug in the chest.

14 janvier 2023
Avis spontané
Logo de Brisk Shirts

Réponse de Brisk Shirts

Hello Sir, We'd firstly like to apologise for the inconvenience. We'd like to request to please send us an email at our official email hello@briskshirts.com with your order id and issue you faced and we will not disappoint.
Please note that we respond to our customers within 24 hours, after checking the email again, we were unable to find a complaint stated above.
We strive to resolve issues of our valued customers at our earliest.
We highly appreciate your patience.

Noté 5 sur 5 étoiles

Beyond expectations.

I’m type of person that does not write reviews much, but this time i had to because the customer service the Briskshirts have is beyond expectations plus the great quality of their shirts. So far over 10 custom shirts ordered that fits me perfectly and yet willing to buy more because recently added more patterns to their collection. Thank You so much Briskshirts.

11 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Fabulous quality, the BEST customer service.

The best service I have received from a bespoke shirt-maker. I love the quality of their fabrics and the customer service is outstanding. They respond immediately with any issues that may arise as well. I am constantly getting compliments on my custom made shirts from Brisk! It's my go-to shirt maker for professional and casual wear.

28 février 2022
Avis spontané
Noté 1 sur 5 étoiles

My order is missing and Brisk Shirts…

My order is missing and Brisk Shirts customer service will not respond to my request for a tracking number.

Update:
On December 20th I received the tracking information from DHL.
On December 3rd Brisk Shirts declared the following message:
" Hi GREGORY FERRO, Your order is on the way. Tracking number for your order is . "
Do you see the problem?
The Brisk Shirts email did not include the tracking number.
And it was 17 days before I was informed by the shipper that the product is on its way to me.

At this point, I don't care.
But know this- I clicked on "Contact Us" 3 times and I did not get any response to my questions until I posted my frustration on trustpilot.

19 décembre 2021
Avis spontané
Logo de Brisk Shirts

Réponse de Brisk Shirts

Hi, Please note that we have not found any e-mails, call, or message regarding your query, You might have contacted on a wrong contact id. Our customer service will get in touch with you as soon as you send us your order id. Thanks

Noté 5 sur 5 étoiles

FIT IS AMAZING

I am extremely excited about this brand and the fit is amazing.. Can’t wait to get more of BRISKSHIRTS…MODERN STYLE WITH CLASS. 👌🏾.

13 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Brisk Shirts make a quality product

Brisk Shirts make a quality product. The ability to design your own shirt is fantastic. I particularly like the cutaway collars. Also, Brisk is very responsive to customer questions. I would recommend them to anyone who wants to expand their wardrobe.

22 avril 2021
Avis spontané
Noté 2 sur 5 étoiles

To be honest the shirt I ordered was…

Prompt and great customer service. Much appreciated.

5 janvier 2021
Avis spontané
Logo de Brisk Shirts

Réponse de Brisk Shirts

Hi Anthony,
We're sorry that you did not like the shirt.
We just checked your custom order details and you selected for a hidden button placket and medium cut away collar. The custom shirt delivered to you followed the custom details.
But, we have a free remake policy and we're in the process of remaking the shirt after we get in contact with you to know your exact requirements.
thanks

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