British Technology Avis 

154
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have bought the Celeste model and I love it. Arrived quickly and was easy to set up. I am 75 but even I could do it if I want an answer to a question then I go on British Technology website and put... Voir plus

Noté 2 sur 5 étoiles

I’m 83 just had major surgery and needed to count steps to record my progress after a few days my steps were recorded on Fitbit 1,088 and British Technology 461 a huge discrepancy. The company told... Voir plus

Noté 5 sur 5 étoiles

I am very pleased with my Vigor GPS smart Band, suffering from a heart condition I am finding it invaluable for keeping an eye on my stat's through out the day. My wife also has smart watch ultra x wh... Voir plus

Noté 5 sur 5 étoiles

As usual British technology are brilliant. The quality of their products I have found to be very good. And their customer support when I had a technical question with a watch was so good


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4,5

Excellent

TrustScore 4.5 sur 5

154 avis

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4,5

Tous les avis

(154)

82 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Caveat emptor

A further edit to add to the mix (4th March '26). British Technology has read the one star review that I originally left them and decided to offer me a fifty percent refund on condition that I remove that review! Well, if that's not proof of dodgy dealings I don't know what is. So now I've revised my upgraded three star review back down to one. A side message to Trustpilot is in order methinks.
What decent company will try to bribe you with a partial refund if you withdraw an honest review?? Not happening 'British' Technology!

This review is an edit of the one star review I left earlier today. Can it be coincidence that suddenly I've had responses to my questions?
My experience hasn't been great but the corner may have just been turned.
Firstly, British Technology isn't manufacturing or producing these watches in the UK. They're made in China and imported into Norway from where they're distributed. If you want to return your watch, this is where you need to post them to so make your mind up fairy promptly as you only have 14 days in which to get the watch sent back.
Anyway, when mine arrived I was surprised to see it wasn't branded and queried this with British Technology because the instructions are written in such poor English that it was obvious they're made in China - it even says so on the watch. Then the QR code that's supposed to take you to the app didn't work and I got a security warning on my screen.
At this point, I contacted British Technology again and got nothing but crickets for two days - hence my pretty ruthless review on here earlier today. Hey Presto, suddenly I've been sent the name of a new app to download which did work and was available through the play store. But it's owned by a company called Mo Young . Hmm.
Oh well, my watch is now working but whether I trust all my data is safe I'm not sure. Would I buy again? No. I don't fully trust British Technology as they're not the manufacturer that they would have you believe and there are identical watches available elsewhere on the web.
Caveat emptor is very much the rule here.

19 février 2026
Avis spontané
Logo de British Technology

Réponse de British Technology

Hello Lindsay,

Thank you for taking the time to share your experience and update your review. We always welcome feedback because it allows us to clarify information and ensure that future customers have an accurate understanding of how our company operates.

However, we would like to address several statements in your review that unfortunately do not reflect the reality of the situation.

First, regarding the QR code and the application. The QR code included in the manual links directly to the correct app used by customers of this watch model. We have not received reports from other customers experiencing issues with it. In your case, once our support team received your message, they provided the correct application name so it could be downloaded directly from the Play Store. After that, the watch began working normally. The application name is also listed in the manual.

Secondly, regarding our customer service. When reviewing the communication history, our support team responded and assisted you with the setup of the watch, which ultimately resolved the issue. Helping customers get their product working correctly is exactly the purpose of our support team, and we are pleased that the problem was solved.

Regarding the manual, we would also like to clarify that the instructions are written in clear English and reviewed before being provided to customers. Thousands of customers currently use the same manual without any difficulty.

It is also important to clarify the point about manufacturing. From the design stage to production and the final delivery process, the development of our products is managed by us and supervised by our engineering team, who are proudly British. While modern electronics manufacturing often involves international production facilities, every stage of development, quality control, and product supervision remains under our control. We are also proud that our company provides employment opportunities for many people in the UK and continues to grow as a British technology brand.

Finally, we would like to clarify the situation regarding the partial refund. It was not offered as any form of “bribe.” It was offered because several statements in the review did not reflect the actual situation or the service provided. Our intention was to resolve the misunderstanding in a fair and transparent way.

We always support honest feedback and never require customers to remove truthful reviews. Transparency and trust with our customers are extremely important to us.

We are glad that your watch is now working correctly, and if you ever need assistance in the future, our support team will always be here to help.

British Technology

Noté 5 sur 5 étoiles

I purchased the Ultra Smartwatch about 12 months ago

I purchased the Ultra Smartwatch about a year ago. I have been absolutely thrilled with it and it has made my life so much simpler even though I am not "IT savy"! Its was super easy and user friendly to get up and activated with my Samsung Z4 Android.
On a recent trip from SA to UK I lost my smartwatch charger. To say I was gutted is an understatement. However British Technology have come to my rescue. Upon my enquiry their response was immediate and very favorable. They are replacing me with a new charger at no cost to myself!
That to me is excellent service.
They have been efficient, courteous and very professional.
I will certainly once again be purchasing from them in the near future and I will absolutely have no hesitation and will happily refer them to any and all prospective clients thinking of purchasing any of their products.
Do yourself a favour and check out their products. They are very competitive and reasonably priced
Lastly, a personal thank you to British Technology for your excellent service. In today's modern world it is greatly appreciated

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Recently purchased a KC86 smartwatch…

Recently purchased a KC86 Explorer smartwatch from this business. Very happy with the watch, does everything it claims to do. Even came with a spare black strap and screen protector disc. You need good eyes to be able to read the instructions and they are not particularly comprehensive but the watch is easy enough to figure out. Excellent communication with the DaFit app you download to your phone for more information on the info stored on the watch. Battery life is brilliant, I've been playing with it for a week and it's still on 60%.Loads of different watch faces to choose from. Excellent communication with the folk at British Technology if you need to ask anything. It is sent from China but don't let that put you off, even some of the best known are made there and the delivery time is pretty quick.

10 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Smartwatch purchase July 2024

I purchased a Smartwatch in July 2024, 18 months ago, am delighted with the watch, however sadly I lost the charger in January 2026.
I contacted British Technology and asked how I could obtain a replacement (I was happy to pay) and they have kindly offered to send a replacement charger free of charge. Great communication, and fabulous customer service. Very happy. Highly recommend British Technology!!

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Received an ultra x as a Christmas…

Received an ultra x as a Christmas present for my wife who was after a smartwatch,great looking watch with all the features you could want and a very good price,much cheaper than some of the more expensive watches with less features

29 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Style & Functionality at a Competitive Price

I received my Invictus-X watch as a Xmas gift and can honestly say that it has been a god send. Stylish and with good battery life, it is great for keeping track of distances walked and with useful tools like a compass and heart beat/blood pressure monitors, I never leave home without it. All told, a well designed product, with all the functionality and looks of its better known competitors, but at a fraction of the price and I can't recommend it highly enough.

10 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Review of my experience

I posted on this page a 1 star review about this company but now changing it to 5 star. I have received an apology from the CEO regarding my fault watch and a new one has been sent out straight away. Apparently there e mail system was down and an e mail stating this fact had not been sent Delighted with the outcome

9 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Received as a Christmas present and set…


Received as a Christmas present and set up just after New Year I was pleased with the watch especially the battery life until I tried to charge it the second time The watch became very hot and no longer works. I have contacted British Technology by email to no avail

9 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great features, long battery use and feels well made

I've had a couple of watches that promised much but delivered little.
This one very much is the exception. Excellent battery life per charge and I love being able to answer the phone and have a conversation via the watch. Comfortable to wear and a multitude of displays and menu types to suit your preferences. I accept its not a medical device but still is a guide to health trends. Overall I am very pleased and happy to recommend.

23 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautifully made very pleased

I bought 2 British Technology smart watches one for myself and one for my partner his replaced a Fitbit which kept running out of battery we are so pleased with them both battery life is excellent .. I am not technology minded but found them easy to pair up.. Postage was good..2 lovely looking watches extremely pleased 👍👍

3 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid Buying from this Company !!!!

Placed an order and paid in full on 30th November 2025. It is now 28th December and I have still not received my order!!
There is no contact number so I am unable to speak to anyone.
I have sent numerous emails and just receive automated replies.
This company is a disgrace , they take your money knowing full well they don't have the items in stock!!
As no one from "British Technology" has contacted me directly I will take this up with Ombudsman.
Avoid this company !!!!

28 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great solid watch

Watch arrived a little later than expected, due to Christmas post delays, however, it was well worth the wait.

It is a well built solid watch, which paired with the app on my phone very quickly.

Lots of different faces to choose from in the app.

Battery life seems great, even though I use the watch quite a bit, still over 50% after several days.

Well pleased with my purchase.

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I've had my watch for a number of months and it has operated faultlessly. I had reason to require a replacement strap and contacted British Volt via email. Their customer service answered quickly and efficiently and my strap was sent out to me FOC.

11 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Smart watch

My wife already has a British technology smart watch and absolutely loves it, so I've decided to have one as well. Easy to setup, great app, so much information and after 6 days the battery is still at 73%.

9 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Short delivery time and well packed

Short delivery time and well packed. The item was fully functional immediately and totally meets all my needs for that kind of smart device. Well pleased with my purchase and I fully recommend British-Technology!

9 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Useful and sleek design

The smart watch that I bought just few months ago was absolutely great, features wise are all useful like shaking hand to take photos, variety of watch faces for you to choose according to your like, health monitoring is more importantly and with in this amazing watch. I love the sleek style as well.

9 novembre 2025
Avis spontané

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