Utter cheap crap bought trolley off them on temu was rusty damaged and very poor quality these clowns offered me a £1 refund they are pedalling rubbish be warned. Don't believe the bull crap about 30%... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My purchase (an easel) arrived quickly. Everything was well organised. The product matches its description and photo on the site. The price is fair too. The only strange thing is that there is no info... Voir plus
L'entreprise a répondu
I was apprehensive about using a company I hadn't heard of before, but loved the range of plants advertised so I made a small purchase of 3 Hydrangeas. I need not have worried, the plants arrived very... Voir plus
L'entreprise a répondu
Searched online for a bike track pump that would be cheap and light to travel with… I was shocked but very excited to find these guys who would ship online of course but they are only 10 mins drive fo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Brits Home Garden, We have variety of Home and Gardening Products Tailored to your needs!
Coordonnées de contact
Zone 2, Industrial Complex, KA11 5AL, Irvine, Royaume-Uni
- 0141 729 8300
- cs@britshomegarden.com
- britshomegarden.com
4,0
Bien
257 avis
A répondu à 44 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast delivery and very nice
10 avril 2026
Réponse : Brits Home Garden
Dear customer,
Thank you for your feedback. We are pleased to hear that the product met your expectations, is robust in construction, and that you found it to be good value for money. Your satisfaction is appreciated.
Regards,
Denny shop
4 EMAILS NOTHING PHONE CALLS NO ANSWER
4 EMAILS NOTHING PHONE CALLS WASTE OTIME DOSNT ANSWER NEED TO RETURN ITEM CANT GET ANY COMMUNICATION TO DO IT
28 février 2026
Item arrived in good time
Item arrived in good time, however it was broken in two places. I was offered a discount to avoid returns hassle which I took. The bin still works and I should be able to super glue the damaged frame but its disappointing to pay so much money for a bin, for it not to be perfect.
5 mars 2026
Réponse : Brits Home Garden
Dear Customer,
Thank you for your lovely feedback.
We’re very pleased to hear that you’re satisfied with the peanut feeder. It’s always great to know our customers are happy with their purchase.
Regards,
Denny Shop
Utter cheap crap bought trolley off…
Utter cheap crap bought trolley off them on temu was rusty damaged and very poor quality these clowns offered me a £1 refund they are pedalling rubbish be warned. Don't believe the bull crap about 30% added later they are playing the system pedalling crap with fake offers after the event there was no 30% only cheap rusty poorly built trash
13 janvier 2026
Avis spontané
Réponse : Brits Home Garden
Dear Customer,
Thank you for your feedback. We are sorry to hear about your experience and appreciate you raising this. Our records show that a 30% refund was offered and accepted, as the item was confirmed to be manageable. This was handled in line with our resolution process and fulfilled accordingly. If you believe there has been any misunderstanding, please review the previous communication or contact our customer support team so we can assist further.
Warm regards,
Birts Home Garden
Réponse : Brits Home Garden
Dear Customer,
Thank you for your feedback. We’re pleased to hear that your item arrived quickly.
We appreciate you taking the time to share your experience.
Regards,
Brits Home Garden
Réponse : Brits Home Garden
Dear Customer,
Thank you for your positive feedback. We’re glad to hear that ordering was easy, your item arrived earlier than expected, and you’re happy with the quality.
Kind regards,
Brits Home Garden
I only received half of my order and…
I only received half of my order and cannot get a response from customer service or the courier company
6 décembre 2025
Réponse : Brits Home Garden
Dear Customer,
Thank you for your feedback. We’re glad you were happy with the price and that your order arrived quickly. Your support is much appreciated.
Regards,
Brits Home Garden
Guitar for Christmas
Absolutely outstanding service. And delivery. I have bought a guitar for my daughter for Christmas and I have looked at it and it is very much what I was expecting I can’t wait for her to open it on Christmas Day. Thanks guys.
4 décembre 2025
Réponse : Brits Home Garden
Dear Customer,
Thank you so much for your wonderful feedback. We’re thrilled to hear that you’re happy with both the service and delivery, and that the guitar is exactly what you were expecting. That sounds like a fantastic Christmas gift, we hope your daughter absolutely loves it on Christmas Day.
Thank you again for choosing us and for your kind words.
Regards,
Brits Home Garden
Amazing item and really fast shipping
Amazing item and really fast shipping. Thank you.
1 décembre 2025
Réponse : Brits Home Garden
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear that you’re happy with the item and impressed with the fast shipping. Your support means a lot to us.
Regards,
Brits Home Garden
Sold me faulty item and refused return/refund
This place sold me a blow up bed on eBay?!?! First night with a light female sleeping on it she ended up basically laying on the floor! It wasn’t cheap either over £30. Requested refund/return and he declined it! Shocking customer service and selling a faulty item on eBay instead of from the shop etc. I report and review this everywhere I possibly can.
1 décembre 2025
Avis spontané
Réponse : Brits Home Garden
Dear Customer,
Thank you for your feedback. We’re glad the product arrived on time and that you’re happy with it.
Regards,
Brits Home Garden
Brilliant service
2 novembre 2025
Réponse : Brits Home Garden
Dear Customer,
Thank you for your wonderful feedback. We’re glad to know you were happy with our service.
Regards,
Denny Shop
Order delivered to wrong address when…
Order delivered to wrong address when contacted they said it was delivered, nearly a week later and still waiting on money back, maybe they should listen to the customer instead of replying accusing the customer of telling lies
4 novembre 2025
Réponse : Brits Home Garden
Dear Customer,
Thank you for your kind feedback. We’re glad to know your order arrived on time and was well packed.
Regards,
Brits Home Garden.
A prompt delivery and does the job well.
5 septembre 2025
Réponse : Brits Home Garden
Dear Customer,
Thank you for your feedback. We are pleased to hear that your order was delivered promptly and that the item is working well for you.
Regards,
Brits Home garden
Réponse : Brits Home Garden
Dear Customer,
Thank you for your feedback! We're delighted to hear that your order arrived quickly and hope you’re pleased with your purchase.
Regards,
Brits Home Garden
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