Really smooth process. They weren’t the absolute highest quote I received, but they were much better than the big-name sites, and I’d read reviews about some higher quotes on other sites being reduc... Voir plus
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Lisez les avis des autres
Great experience overall. I sent in a device under the faulty power category and, although there was a bit of initial confusion during inspection, the team handled everything professionally when I... Voir plus
They were great and helped me resolve a problem I had unlinking iCloud from the phone I sent them. And they paid the full quote given online straight into my bank, unlike other phone buying companies.... Voir plus
Sold my iphone with broken camera to this company - This company paid me so fast. No negotiation. I was honest about the damage to my phone and so were they. They paid me what they promised.
À propos de l'entreprise
À propos de Broken Fones
Écrit par l'entreprise
Welcome to Broken Fones, a leader in the UK mobile buy-back market. We specialize in purchasing phones that may have cosmetic damage but remain fully functional. Our mission is to offer fair and competitive prices, ensuring every device’s true value is recognized.
At Broken Fones, we are deeply committed to sustainability. By extending the life of mobile phones, we contribute to a greener, more eco-friendly future. Our Trustpilot reputation showcases our unwavering dedication to transparency, efficiency, and customer satisfaction.
Join us and discover your phone’s worth with a trusted partner that values both your device and the planet.
Coordonnées de contact
259 Hospital Street, B19 2YF, Birmingham, Royaume-Uni
- hello@brokenfones.com
- brokenfones.com
We used this company on two occasions
We used this company on two occasions, on both occasions it was smooth transaction.
6 mars 2025
All easy,money came in same day as my…
All easy,money came in same day as my phone was received. Well done
7 mars 2025
Posted phone off Monday
Posted phone off Monday, was recieved on Wednesday morning payment by Wednesday evening, got paid what the site quoted. Was worried by the one star reviews once I posted but my experience was faultless, excellent process from start to finish.
6 mars 2025
Excellent service
Excellent service! Sent the phone on the Monday via special delivery. They receive it and paid me the agreed amount on the Tuesday. Couldn’t be easier will use again.
6 mars 2025
Amazing I am so pleased with the…
Amazing I am so pleased with the service I received. Highly recommend especially as the local shoes quoted me less than £140.
7 mars 2025
Very impressed
Very impressed. I was paid the money I was expecting and it went into my bank immediately.
6 mars 2025
Excellent service in all aspects
Excellent service in all aspects, has to be one of the best outlets to sell your old iPhone. Fair price and excellent communication and a fair and speedy resolution.
7 mars 2025
Very easy to gets quote for my old…
Very easy to gets quote for my old phone. Price fair was given. Printed postage label and attached to the envelope and take to post office. Extremely quick processing.
6 mars 2025
Highly recommended
Highly recommended. The transaction was quick and it was very efficient. We will definitely be using this service again moving forward as they pay more for the mobile phone compared to usual traders. Thank you so much for your help.
6 mars 2025
Post bag never arrived so had to…
Post bag never arrived so had to contact customer service and they provided the best service, they used tracked 24h and sent me another bag which came next day.
6 mars 2025
No issues whatsoever
No issues whatsoever, I filled out the online form and posted my phone to broken fones, service was fast and furious and payment quick into the account.
6 mars 2025
Having decided on a new phone I shopped…
Having decided on a new phone I shopped around for the best price and chose brokenfones, I found them through TikTok ad, I was amazed by the fast service they provided.
6 mars 2025
Whole experience was really simple and
Whole experience was really simple and. Straightforward. Was. Kept up to date with progress of payment even when delayed due to large volume of phones.
6 mars 2025
Customer service helped me to get over…
Customer service helped me to get over it and paid exactly what was required, will def advise everyone.
6 mars 2025
First time using Broken Fones and was…
First time using Broken Fones and was not disappointed, it was recommended to me by a friend and glad I used their service.
6 mars 2025
Seamless from offer for my iPhone 12…
Seamless from offer for my iPhone 12 Pro, which was in pristine contrition, at the highest price available compared to another site, to the phone being returned to Broken Fones to the money offered appearing in my bank.
6 mars 2025
Fantastic and quick service and kept me…
Fantastic and quick service and kept me upto date with regular emails. Thank you
6 mars 2025
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