Brush Salon Avis 

The team is fun yet highly professional, offering excellent products and services. What truly sets them apart is the incredible attention to detail each stylist puts in, making you feel unique and special every time

Easy purchase fairly fast delivery

I’m happy with my new staff and with a lot of gifts! Delivery was about couple weeks, that’s fine, items are original. The price is good too. Thank you Brush salon team!

The products from Brush Salon are excellent, high quality and well worth the cost. I’ve been very happy with the results.
The only drawback has been the shipping time. Even after receiving the shipping confirmation, it seems to take quite a while before there is movement with the delivery, and the products take longer than expected to arrive. Because of this, I couldn’t give a full five stars.
That said, I do recommend Brush Salon for the quality of their products, and I hope the shipping process improves to match the level of the product experience.

Navigating your web store was a very pleasant experience. I was also happy to find the product I was seeking, as it has proven rather difficult to locate.
I appreciate that you kept me informed throughout the process.
The only consideration was the shipping time, which, of course, was not your fault, but rather the responsibility of Canada Post. I will be sure to place my order with more lead time in the future.

Update: Brush has since contacted me and sent me a replacement pump and apologized, so I appreciate their customer service on this.

Difficult to get in touch with. Ordered litre-sized product and paid extra for the pump, which arrived and doesn't work. No response to various efforts to get the pump replaced or refunded.

Made me purchase express shipping but then did not ship it out for a whole week, which is fine but don’t make express shipping the only option if you have no intention of sending it out to be delivered within 1 to 2 business days.

Fast, flawless, and proudly Canadian ✨ 🇨🇦✨!
I ordered the Fur Ingrown Concentrate from Brush Salon, and I couldn’t be happier. It arrived quickly, beautifully packaged, and in perfect condition. The product itself works exactly as promised, and it’s already become a staple in my routine. I love supporting a Canadian business, and I’ll definitely be shopping with Brush Salon again. I can’t wait to stop by their salon in Vancouver on my next trip!

Quick delivery, items were good.

Ordered on July first, still haven’t received it.

I had some miscommunications with the company but they quickly rectified the situation.

Website is always easy to navigate, what I need is always in stock & delivery is time is efficient.

I’m so glad I made an appointment at Brush Salon! Calvyn cut and styled my hair, and I don’t think I’m ever going to get another hair cut from anyone else! He gave me some advice about my hair type that I didn’t even know before and it has made a world of a difference for hair care. Love love love!

excellent! I love my steam pod 4.0! Everything came perfectly packaged and intact when I opened it, thank you so much :-)

Love how fast i received the products.

Product was a bit delayed. However communication was excellent and it arrived the following week as promised.

I've been buying ALL my hair products from here for a few years now I absolutely love how you carry all my favourite products and I absolutely love how you have a points system shipping is always so fast and the website it's self is so easy to navigate..

Order Number: 15423BS

I placed an order for a brush, expecting it to arrive by mail, but unfortunately, I never received it. On top of that, I didn't even get the standard postal card to pick up the package. I've reached out multiple times to the company, hoping to get some clarification, but I never received any responses or solutions.

This was meant to be a gift for my daughter, and now I'm left with no gift and no refund. This experience has been incredibly disappointing, especially as this was my first time ordering from them. Poor customer service, no accountability, and no resolution. It's safe to say that neither I nor my friends will be doing business with this company in the future.

I've been going to Brush Salon Gastown for over a year and a half, and I have never loved my hair as much as I do now. Jiji is the best, and I couldn't be happier with my blonde