BudgetAir.lv Avis 

Ease of use, no problems, all clear

The reservation was so easy and arranged well

I really don't see why the 1.5 stars on Booking.com? :)

Good service

Booking was east

The whole process is simple, the flight price is affordable, all the necessary information is available.

I've been offered to accept changes in flight which is not possible to make - first flight lands 30 min later than the second flight departures. Nobody checked that such proposed connection is not physically possible.

Later the team contacted me and the issue was solved, new flight had been booked.

When I booked my flight on the website, I was prompted to add “Junior” after my name because I was traveling with my father, who has the same name. The system did not specify that “Junior” should only be included if it appears on the passport — in fact, it insisted that I add it to proceed with the booking.

As a result, the airline doesn't accept my ticket at the airport because my passport does not include “Junior.” I was then informed that I needed to pay €60 plus additional airline fees to correct the name, which I find completely unacceptable.

This situation was caused by misleading instructions on thewebsite, not by any error on my part. I followed all prompts exactly as presented. The lack of a clear warning about name entry rules led directly to this issue and to additional unnecessary costs.

Cancelaram um voo que eu marquei pela BudgetAir e eles nunca me devolveram o dinheiro.

I would rate them zero or negative stars - one star is too much
The services provided were misrepresented and not fulfilled as agreed, and my efforts to resolve the issue with the merchant have failed.

Key facts:
I purchased a ticket for a flight from Birmingham to Dubai via Istanbul operated by Pegasus Airlines, which was shown as one journey.

After payment, I discovered that this was two separate tickets (self-transfer) with only 2 hours layover, during which I would have to clear immigration, collect luggage, recheck in, and pass security again.

I had paid extra for a “Cancel for Any Reason” protection, but when I attempted to cancel, the system required PayPal (which I did not use to pay), and my country was not available in the dropdown.

Customer service was unhelpful and, at one point, outright rude.

I was referred to a third-party company, Hopper, which claims to have refunded me — but I have not received any funds on my card or received confirmation of how the refund was processed.

jeg hade en fantatisk tur til filipinerne , flyet var forsinket på vej hjem 1 time så var det fikset med ny billetter.

BudgetAir - мошенники. Я потеряла 760 евро. Они написали, что бронь отменена и деньги вернутся, но денег нет до сих пор! Люди не доверяйте им!!!

Boka inte med det här bolaget. Vi bokade en resa som de dagen efter avbokar pga inställt flyg. Vi var i kontakt med Ajet som skulle arrangera flygningen men de hävdar att flyget ska lyfta och att det inte alls är inställt. Två veckor senare får vi tillbaka pengarna men det saknas 3100:- Budgetair säger då att vi ska ta kontakt med försäkringsbolaget(Hopper) för att få resten av ersättningen. Hopper hävdar att så inte är fallet utan att Budgetair är ersättningsskyldiga eftersom de avbokat resan. Det här är ren bedrägeri. Boka inte via dessa om du inte är villig att förlora dina pengar.

No costumer hotline or number that we can call them, i need to changes the family instead input the maiden name. I dont know if i cancel the ticket or no, few days now trying to in touch with them, but no number that we can call. Hope someone can give me a contact number.

avbokar en resa som inte var avbokad nu säger dom att återbetalar om 8-10 veckor. om man ens får något tillbaka återstår att se

Boka aldrig med dessa.
Kundservice helt värdelös (IQ badboll).
Efter ett uppenbart fel från deras sida som kostat oss pengar vägrar de återbetala ett öre.

Bara att anmäla dom överallt om ni haft med dom att göra :)

Unreliable, "hand luggage always included" is a scam

Got a booking that says
- Personal item included
- Hand luggage included

Then I receive a ticket that say I only have a underseat bag - also known as personal item

I already called them twice and each time they keep telling me that i got it although clearly I did NOT - What a scam!

Der står jeg kan købe en automatisk tjek in men jeg kan ikke finde ud af hvor

Har lige booket og betalt 8 billetter, og sågar fået reservations bekræftelse derpå. Der blev ikke købt yderligere tilvalg, 2 timer efter kommer der så en mail på at flyrejsen er annuleret og pengene vil blive tilbagebetalt efter 5-10 hverdage. DET ER UNDER AL KRITIK😡