BudgetAir.lv Avis 

553
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

for now i just bought my ticket and within 15 minutes i got it . Price was far more affordable compared to airline website. I called call center of airline and confirm my ticket . I hope everything go... Voir plus

Noté 5 sur 5 étoiles

Best airfares! This is my second time booking return flights with BudgetAir for travel between Almaty and Port Moresby, and I've had a great experience both times. The biggest advantage for me is t... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

UPDATE: Budgetair team has contacted me and the issue is resolved. I had a very disappointing experience with BudgetAir. My e-ticket clearly stated that checked baggage was included, but the air... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Оперативно. Удобно. Пока только у вас видела, что один человек может все заполнить, и отправить ссылку только на оплату- очень удобно. При замене буквы в имени- быстро отработали. И цены всегда самы... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,4

Excellent

TrustScore 4.5 sur 5

553 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,4

Tous les avis

(553)

155 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Har lige booket og betalt 8 billetter

Har lige booket og betalt 8 billetter, og sågar fået reservations bekræftelse derpå. Der blev ikke købt yderligere tilvalg, 2 timer efter kommer der så en mail på at flyrejsen er annuleret og pengene vil blive tilbagebetalt efter 5-10 hverdage. DET ER UNDER AL KRITIK😡

6 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Partially trip cancelled and dont want to give a full refund

Booked a entire flight to and from CPH- AYT.
Due to their technical issue they cancelled the Flight CPH-AYT and want to refund me 1/4 of the price.
I requested entire trip refunded. They are unable to do that. So they have decided the refunded flight cost 1/4 and another cost 3/4. As I booked a complete and entire trip, it doesn specify in my ticket how much the diffrent trip cost.

13 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Made a reservation with this company

Made a reservation with this company. They canceled my booking for the following reason.
We regret to inform you that your selected flight could not be booked. The fare you chose is no longer available by the airline.
i had only 1200 in my credit card account. They took 1100 and when they canceled my booking, it took 6 days to get my money back. I couldn't book any flights because i had no money.
These airlines do not care about customers' problems. Why do they charge money in seconds, but when it comes to a refund, it takes 10 working days? And what if the customer doesn't have more money in account to book another flight ?
i am going to make a formal complaint against their flight booking process.

16 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Cancelamento de Voo

Fiz uma reserva depois de ter pago cancelaram. O prazo para restituir é de 5 a 10 dias e não tenho dinheiro para comprar outra passagem. Se não havia o vôo ou por qualquer outro motivo porque aceitaram o pagamento.
Não há justificação.

28 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Comprei uma passagens de Porto a…

Comprei uma passagens de Porto a Florianópolis e no mesmo dia o site cancelou dizendo não ter mais a tarifa selecionada disponível. Fui consultar meu reembolso e dizem não ter nenhum reembolso associado ao número da reserva.

26 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

They failed to book my tickets, cancelled and left me with no money while the process a refund 5-10 days

There is no way to contact this company as in they have no phone number. There is a bot on their website that tells you your flight details but no direct details to contact support.

Spent thousand to book a flat home for my first Christmas home (with my savings) after year 11 years living abroad and not being able to travel. I booked my tickets with them, made all the arrangements only to receive an email a few hours later saying that they could not book my tickets and canceled my flights, I can expect a refund in 5 to 10 working days and gave me a $10 gift card... instead of contacting me and asking me if I would like credit to try and book a new flight through them immediately, they just canceled my flights and that's the end of it for them.
I have no other funds to book a new ticket with because these tickets literally cost me thousands, and I'm losing money on bus fair and other necessaries I bought in advance for my trip.

15 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I deeply regret using this site

I deeply regret using this site. I chose BudgetAir because it looked like I would save $50 over other booking options and in the end I lost my entire $1,500 ticket to Kenya. This was a very costly mistake I hope never to repeat. I had an issue when I arrived for my original flight at the airport and tried for hours to reach someone through their chat message function. The chat bot was unhelpful and the person I was able to reach finally kept cutting me off and then not helping me. I eventually missed my outgoing flight and was not able to reach a customer service representative in time to rebook my flight or keep my reservation. I kept asking if there was someone I could speak to and they kept putting me off, saying the phone lines were down. When I asked to speak to a supervisor they said they were unavailable. Beware of this company! If you have any kind of issue that requires timely assistance, you won't get it!

4 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I join the chorus: DON'T USE THIS SITE

I join the chorus: DON'T USE THIS SITE

I made a booking for three people, Hiroshima-Seoul. The BudgetAir.se site showed the price 3101:- through the whole booking process, until I pressed the PAY button.
Then the price obviously changed to 3300:-.

Thought this would be easily sorted by their customer support.
Instead, they continously answer that I paid 3300:-. (as if I didn't know that.... That was the whole point I tried to make, in 20 mails. That I should have paid 3101:-, not 3300:- )

Finally I gave up, and write this review Instead.

NEVER USE BUDGETAIR.SE!!!
IT IS A SCAM!!!

6 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Har nu booket 3 gange indenfor 1 uge

Har nu booket 3 gange indenfor 1 uge, og alle gange, er der "desværre" ikke denne pris tilgængelig mere. Hvad har budgetair ud af dette? Er det fordi jeg ingen tilvalg laver, og det derfor ikke er en god forretning for dem?

5 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

SCAM

SCAM! Do not book with this company!

I booked a flight with them, but got an email saying that the fare you chose is no longer available from the airline, and I would get a refund. So I went to buy another ticket and for my surprise found the same ticket with them. Me thinking that this must be an honest mistake in the system, bought again with them.

They took my money and never sent a booking confirmation. I went to check the live chat for support, but they never give you the option to talk with a human or type anything, and the bot was saying that there are no refunds to both of my flights. So basically I got scammed 6.662,16 DKK, and by reading the reviews here, it looks like I won't get my money back, but I will not not give up, even if I have to sue them.

19 octobre 2023
Avis spontané

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