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À propos de l'entreprise
Écrit par l'entreprise
At BuggyLicious, we’re passionate about bringing new life into prams by offering-quality refurbished parts and accessories. We like to recycle the good parts from broken prams, to help fix others. As well as sell good quality new parts. We sell a range of new parts for many different models. With the bulk of our collection being for Baby Jogger and Bugaboo prams. We sell replacement handlebar and bumper bar foams, replacement tyres and bearings, as well as many other products. We are also here to keep your pushchairs fresh and fabulous! Experience the ultimate transformation for your pushchair with our cleaning service! We’ll meticulously sanitize every nook and cranny, leaving it spotless and shining like new. We also offer a repair service—whether it’s a small adjustment or a major fix, we’re here to keep your pushchair in top shape. Contact us today to get your stroller looking and functioning its best! We guarantee that every single transaction you make with us will be a seamless process from start to finish.
Coordonnées de contact
Drokes Farm, Titchfield Lane, PO17 5PD, Wickham, Royaume-Uni
- 07377357973
- info@buggyliciousonline.co.uk
- buggyliciousonline.co.uk
4,1
Bien
10 avis
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Paid and no product delivered
I bought 3D printed replacement blocks for a Bugaboo handle and the product was never delivered. I sent 2 emails and called a few times and got no response. I have requested a refund and this has still gone unanswered. Terrible customer service and they have basically stolen my money by not delivering a product. Scammers!
20 septembre 2026
Réponse de BuggyLicious
It is a real shame to see this review. However, I do hold my hands up to my mistake, due to my lack of communication and I will be learning from them. It is also a shame, that you have missed out the part, where you provided me with the wrong address, and that is the reason you never received your order in the first place.
You have also previously purchased from me, with no issues.
You purchased an order from me on the 20th, I posted out your order on the 21st. You then emailed me on the 23rd letting me know that you had provided me with an incorrect address - I missed this email, as well as your follow up email on the 29th asking for a refund, as you saw on Royal Mail's tracking that it was being returned to me saying there was "no such address". Unfortunately both of these emails went into my spam folder, so I didn't see them. You also tried to call me once on Saturday 26th and left a voicemail. As I am closed on weekends, I missed your call. I also missed your voicemail, as my phone didn't notify me.
I received your parcel back on the 5th October and issued you a full refund the same day.
The missed communications are completely on me, and not the normal level of customer service that I provide. I am truly sorry of the inconvenience this has caused you.
All the best
I couldn’t get the item I wanted from…
I couldn’t get the item I wanted from anywhere. Item arrived within the time specified and exactly what I wanted. Great service.
14 septembre 2026
Communication was brilliant and pram…
Communication was brilliant and pram looks amazing… thank you again
28 juillet 2026
Great service and quality parts
26 juillet 2026
Fantastic service from start to finish
Fantastic service from start to finish. Jess had the handful of parts that had taken off back in and fixed the brake system on the buggy in no time! Thank you.
27 juillet 2026
Avis spontané
replacement part works perfectly
replacement part works perfectly
good price
prompt delivery
25 juin 2026
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