Useless and horrible customer support. Worst experience I ever had. Would give 0 stars if I could, stay away..
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Lisez les avis des autres
Had 3 different product manager take care of our project since project started. Was initially worried about project changing hands but thankfully we landed into the safe hands of Vijay. Although the p... Voir plus
L'entreprise a répondu
The sales representative? Hiba Istanbouli is primarily the reason I am taking on Builder’s services for our hospital’s application. She can be abit on top of your head to get it done but that tenacity... Voir plus
L'entreprise a répondu
Builder is a great place for start ups like us to convert the idea into apps. The system is transparent and flexible. It allows us to choose the features on priority and plan for the future enhance... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Builder.ai® pushes the boundaries to help everyone unlock their human potential. We do this by making our products simple, transparent, delightful and above all user-friendly; with Builder.ai anyone can build software & apps to power their future- regardless of tech knowledge or budget size. Natasha, your AI product manager can recommend features, and make suggestions to personalise your software to your needs. All you have to do is tell her what you need. Once built, we make sure your software project never goes out of date and scales as your business does. Designed for the non-techies, our composable platform offers transparent and guaranteed pricing with no lock-in and no need for an expert in the middle. A single platform to build, run and scale; bringing the idea in your head to life.
Coordonnées de contact
Level 6, North West House, 119 Marylebone Rd, London, NW1 5PU, London, Royaume-Uni
- +44 20 3322 4371
- hello@builder.ai
- builder.ai
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It’s wonderful and working with Ruchika…
It’s wonderful and working with Ruchika is amazing
Was told my project would be finished…
Was told my project would be finished today, yet my project manager is just purposefully rescheduling my kick-off call with 7 day delays instead of having the meeting on the same day or next day.
I haven't had my kick-off call in 2 weeks since payment, and am now going on 3 weeks until they can start working on my project.
There's no other way of putting it -- this is truly stupid.

Réponse : Builder.ai
Sounds better than true life
I would not tell anyone this is a good business idea or place to work for. I have not worked here long and honestly won't be if I can get the forced investment back out of them. They told me I would have to deposit 100$ a day to work and now four days in they have forced me to deposit more than 2000$ and are expecting another 3000$ before they will release any of the money that I have deposited. If I would of known that I needed to deposit thousands of dollars to work for this company I would of kept on moving and not signed up for this fun.
Update:January 6th
I was/am an employee who is trying to get out of the company with the money I was forced to put in without having to put anymore funds in. Since I am an employee I do not have a reference number you are asking for. I was told that if I just put this money in that I have already done so I would be able to take it right back out so that I can pay my bills and not lose my housing and be evicted but now you are asking for another $3000 to get out the over 2000 I have put in and I honestly didn’t have the 2000$ in the first place. But the promise of being able to get it right back and make a few bucks on top of it I was ready. Now you expect me to just find another 3000$ so I can get my $2000 back and if I do that and give you what would be totaling over 5000$. I need my money out so I can keep the roof over my children’s head and food in their belly’s but it seems as if this company doesn’t care one bit.

Réponse : Builder.ai
Joost has been an incredible asset in…
Joost has been an incredible asset in moving our app into production. His expertise, dedication, and proactive problem-solving have been invaluable throughout the process. Joost consistently goes above and beyond, ensuring that every detail is handled efficiently and effectively.

Réponse : Builder.ai
Gargash Hospital Builder Application
The sales representative? Hiba Istanbouli is primarily the reason I am taking on Builder’s services for our hospital’s application. She can be abit on top of your head to get it done but that tenacity is exactly why she is perfect for Builder. Literally an oasis in the desert that was Gitex. All the best!

Réponse : Builder.ai
Good experience
Have been a customer for the past few years. They are very easy to work with and communications on status updates are very good. Have had fast resolution when issues have come up.

Réponse : Builder.ai
Disappointing Experience with…
Disappointing Experience with Builder.ai
I trusted Builder.ai to deliver a custom solution, but they failed to meet expectations. Despite acknowledging their mistake, they refused to refund my payment, instead pushing me to use the funds for a future project I’m not interested in.
The process has been time-consuming and frustrating, with no accountability on their part. I advise others to be cautious when considering Builder.ai, as their promises don’t match the results, and their customer service leaves much to be desired.
Hi Shivani
Hi Shivani, I wanted to take a moment to express my appreciation for you and your team's hard work on the project design and development of Air5star. The recent accomplishment of the new version V3 outline is truly remarkable. The efforts and dedication put in by you and your team members are evident in the impressive website that has been created, perfectly meeting my expectations. The attention to detail, creativity, and technical expertise displayed by your team is commendable. I would like to extend my gratitude to all the team members and project head for their contribution to this project. Thank you all for the wonderful work, it has been a pleasure working with such a talented and dedicated team. Keep up the excellent work!

Réponse : Builder.ai
E-commerce website
I started the project in July 2023 with the agreed timeline of 9 months. I payed tens of thousands for a website to be professionally built by them, it took constant meetings with the project manager to get things going. 1 year down the line and all I have to show for it is some screen designs. They also did not optimise the website to work on mobile devices which they kept quite until recently. This meant I wanted them to either rectify this or make some sort of change. No. They not only quoted me 13 grand to add a few more screen designs so that it could work on mobile, they also withheld my code for the website and said it would cost 9 grand for them to release it to me. This means my hands are tied, because I can’t go to another company with the existing code to have it fixed and they aren’t willing to fix it themselves. It is honestly the most scammy company I’ve ever encountered and I really hope you read this message and stay away.

Réponse : Builder.ai
I had a great experience
I had a great experience with the company builder, thanks to Huda's outstanding support. She kept me updated throughout the process, which was a relief given my previous bad experiences with communication with other companies.
Mr. Ashraf, the project manager, also played a key role. He understood our vision perfectly and was always available for discussions, making everything run smoothly. Overall, their teamwork made this project a positive experience, and I highly recommend them!

Réponse : Builder.ai
Thank you Builder AI and a special…
Thank you to Builder AI, and a special thanks to the project managers, Mohammed and Hiba, who were exceptional in their roles, demonstrating remarkable professionalism and cooperation throughout the project. Their proactive approach and seamless coordination were key to our project's success. Highly recommended!

Réponse : Builder.ai
Highly unprofessional
Highly unprofessional
Have been associated with builder ai since 18 months
They have been mis selling
There leadership is not aware at all about the ground level reality of any project
They have no clear systems and process as they commit
There tools to support development are a mess they don't support development instead disturbs the flow of development.
There is a lot of team politics and rigidity inside the team
Very very very pathetic experience
There senior leadership also doesn't consider escalation seriously
Once you get into there sales pitch
You are gone for good
Be aware with your dream's before handing it over to them
They have become big on social media and investment circles
But ground realities are way to different
Rounakk Ajay kedia
India

Réponse : Builder.ai
Great experience
Working with builder.ai team from past 1.5 year has been good experience and builder dashboard provide the projects update on daily basis for production and DEV.
Project manager aniruddha has been understanding requirement and delivered in organized manner.

Réponse : Builder.ai
Be careful this company
Be careful this company. I had a chinese restaurant. They promised they will give me the website and app. Around 285/month last year, I paid a few months, but never do any service for us. No web developer No app. Be careful this company. Fake company. And they will keep ask your for money even they are not do any service. No ai. They just use India, they will keep tell you times is different, I will do it for next week every time. Already more than half year, never give you any service, I want my money back. I did my own Wix website only for 15 minutes, for free, even that better than Builder. AI. This is very bad experience, and try to avoid them. I had cheated by them. I need my money back.

Réponse : Builder.ai
Dependable Team Work. Patience Required.
The Experience with Builder team has been Great so far. My app is LIVE and I am planning next Phase as well.
The Project Mangers were really very cooperative in completing my Project. Though the timeline of the project was little compromised.
Thanks to Mehak, Yuvraj, Deepak, Geetesh for their support throughout the development Phase.

Réponse : Builder.ai
SCAM! AVOID!
These guys are an absolute scam. AVOID.
My app was supposed to be completed in the summer time and it's just been fraught with excused from a completely incompetent coding staff that take forever to implement simple changes.
I am no longer continuing my business with them after months and months of delays.
They will be happy to take your money and promise you the world while giving you a complete mess of a product development experience. This company is shameless.

Réponse : Builder.ai
What a great experience working with…
What a great experience working with Builder AI! I was a single mom with one son, and when my husband divorced me, I was completely broken and had nothing. I didn't have a job and had run out of cash. But then a friend suggested this online platform to me, which I joined. I've been working on the online company platform for the past eight months, and now I can cover all my expenses myself. I pay my bills, my son's school fees, and his dance class fees. I can also buy all the things I like, including branded shoes, bags, and accessories like LV, Gucci, and Chanel. I've even booked an appointment to go to Hermes this year to buy more accessories. My monthly earnings are incredible, and I enjoy working just 30 minutes daily, which is enough to make a substantial income from the company platform. Thanks to the Builder AI Team!

Réponse : Builder.ai
Good going so far
The experience with the builder is been good and they are providing the releases with good quality. We have a builder dashboard to check the progress of the project. Yuvraj has been understanding our requirements very well and clarifies the doubts in every call if they need.

Réponse : Builder.ai
top-notch development partner
I recently had the pleasure of working with Builder.ai for the development of my app prototype, and I couldn't be more satisfied with the experience. From the very beginning, their team displayed a remarkable level of professionalism and expertise, guiding me through the entire process with ease and confidence.
Builder.ai is a top-notch development partner for anyone looking to bring their app ideas to life. Their expertise, dedication, and excellent customer service make them a standout choice in the industry. I highly recommend Builder.ai to anyone in need of reliable and high-quality app development services.

Réponse : Builder.ai
The best company and the best dealings
I dealt with them and the matter was very excellent. We started with Sister Heba and Brother Ahmed, and when he took his leave, the work did not stop. We worked with Sister Nada Ibrahim, and frankly, they were all cooperative, especially Sister Nada. I thank you with a special thanks. My application has 40 features, and anything that is difficult for me to cooperate with them, I thank you all💐

Réponse : Builder.ai
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