Only listing stock unlike jewson, listing prices, having a fast website not some piece of junk from 1999, delivery was great. Rang up to confirm delivery, managed to speak to a person quite easily. Tr... Voir plus
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Lisez les avis des autres
First time using Builder Deport and despite a damaged pack of laminate and a lost pack of trim both due to couriers Staff at customer support excellent very helpful and sorted the problem promptly.... Voir plus
L'entreprise a répondu
I paid extra for a specific delivery day. The delivery via Palletways didn’t arrive and despite chasing and false promises, lies about attempted deliveries and update calls it arrived 3 days late with... Voir plus
L'entreprise a répondu
Used this company first time and they have been excellent. I placed an order and made a mistake, I called up and they updated and corrected the order for me and the delivery still came on time 2 days... Voir plus
À propos de l'entreprise
- Quincaillerie
- Magasin de bois
- Magasin de bricolage
- Magasin de matériel de plomberie
- Société de construction
À propos de Builder Depot
Écrit par l'entreprise
Builder Depot is one of the UK’s leading independent builders’ merchants, bringing over 100 years of industry expertise.
Stocking over 15,000 products at competitive trade prices, Builder Depot offers great value. Plus, regular promotions such as monthly ‘Depot Deals’ & ‘Bulk Buy’ provide even more savings!
As well as an online store, Builder Depot has 4 branches across North London. Our flagship branch in New Southgate N11 and is one of London’s largest merchant sites.
We provide bespoke in-store services, including paint and render mixing, brick matching, and timber cutting, helping to make every project smoother and more efficient. For large orders, our helpful team can provide price quotations, arrange direct loads, and source special products.
Whether you're shopping online using our next day delivery service, click and collect or making an in-store purchase, we pride ourselves on being a reliable choice for building supplies across the UK.
Click & Collect Timber & Sheets Building & Roofing Drylining & Insulation Decorating & Tiling Flooring Doors, Joinery & Windows Security & Ironmongery Tools & Fixings Electrical & Lighting Plumbing & Heating Kitchens & BathroomsCoordonnées de contact
Builder Depot, 17 Station Road, New Southgate, N11 1QJ, London, Royaume-Uni
- 020 8362 8100
- builderdepot.co.uk
4,5
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It was so easy to look on the website…
It was so easy to look on the website at Builder Depot to find what i was looking for and paying for it and finishing my purchase was so easy. The item was posted out to me very quickly so i am very pleased with my purchase and the service i received from Builder Depot.
14 août 2026
Réponse de Builder Depot
Thank you for the wonderful 5-star review!
We’re delighted to hear you found our website easy to navigate and the whole ordering and checkout process straightforward. It’s also great to know your order was dispatched quickly and you were pleased with both your purchase and the service you received.
Thank you for choosing Builder Depot, we hope to see you again soon.
Kind regards,
Emily
Excellent service!
Great value, quick delivery and superb packaging. Highly recommended, many thanks!
13 août 2026
Réponse de Builder Depot
Thank you for the fantastic 5-star review!
We’re delighted to hear you were happy with the value, speedy delivery and packaging of your order. Your recommendation really means a lot to us!
Thank you for choosing Builder Depot, we look forward to serving you again soon.
Kind regards,
Emily
Helpful and polite loaders help me to…
Helpful and polite loaders help me to load the goods into the van, the price is also very competitive. The only part to improve is the staff cutting the sheet, hmmm, he only did one cut per sheet, even no body after me, many other merchants do at least two cuts per sheet, and he is also showing impatient.
11 août 2026
Réponse de Builder Depot
Thank you for taking the time to leave us your feedback!
We’re really pleased to hear you found our prices competitive and that our servers were helpful and polite when assisting you with your goods.
We’re sorry, however, that your experience with our sheet cutting service didn’t meet the same standard. We appreciate you highlighting this and will pass your comments on to the relevant team, particularly regarding the service you received, as we always expect our customers to be treated in a friendly and helpful manner.
Thank you for choosing Builder Depot, and we hope to see you again soon.
Kind regards,
Emily
Two deliveries very pleased
Two deliveries, very prompt, despite being many miles away.
Best price I could find, even with with Next Day Delivery.
Very pleased.
11 août 2026
Réponse de Builder Depot
Thank you for the fantastic 5-star review!
We’re delighted to hear both of your deliveries arrived promptly, especially given the distance, and that you found our prices competitive even with Next Day Delivery.
It’s great to know you’ve been so pleased with your experience. Thank you for choosing Builder Depot.
Kind regards,
Emily
Réponse de Builder Depot
Thank you for your 5-star review!
We’re pleased to hear you were happy with our competitive pricing and next-day delivery service. Thank you for choosing Builder Depot, we really appreciate your feedback.
Kind regards,
Emily
Réponse de Builder Depot
Thank you for your 5-star review!
We’re delighted to hear you’re happy with both our service and products. It’s especially great to hear you’ve had consistently positive experiences with us.
Thank you for your continued custom and for choosing Builder Depot.
Kind regards,
Emily
Competitive price & quick delivery
Items purchased were competitively priced and delivered quickly
11 août 2026
Réponse de Builder Depot
Thank you for your 5-star review!
We’re really pleased to hear you found our prices competitive and your order arrived quickly. We appreciate your feedback and look forward to serving you again soon.
Kind regards,
Emily
Quick delivery of my order will be…
Quick delivery of my order will be shopping here again
Thanks
Colin Lavelle
13 août 2026
Réponse de Builder Depot
Thank you for your 5-star review, Colin!
We’re really pleased to hear your order arrived quickly and even happier to hear you’ll be shopping with us again. We look forward to serving you next time.
Kind regards,
Emily
When ordering online delivery is…
When ordering online delivery is extremely quick, prices of the goods we order are below most other decorating and building merchants.
13 août 2026
Réponse de Builder Depot
Thank you for your 5-star review!
We’re delighted to hear you’ve been impressed with our quick online delivery service and competitive prices. We work hard to offer great value across our decorating and building ranges, so it’s fantastic to receive your feedback.
Thank you for continuing to choose Builder Depot.
Kind regards,
Emily
Réponse de Builder Depot
Thank you for your 5-star review!
We’re pleased to hear you found our service fast and efficient. Thank you for choosing Builder Depot, we really appreciate your feedback.
Kind regards,
Emily
Réponse de Builder Depot
Thank you for your 5-star review!
We’re delighted to hear your order was exactly as described and arrived promptly. We really appreciate your feedback and hope to serve you again soon.
Kind regards,
Emily
Great service with next day delivery
10 août 2026
Réponse de Builder Depot
Thank you for your 5-star review!
We’re delighted to hear you were happy with our service and next-day delivery. We really appreciate your feedback and look forward to serving you again soon.
Kind regards,
Emily
Delivered on time
Delivered on time, exactly the product I requested. Quick and simple ordering process.
10 août 2026
Réponse de Builder Depot
Thank you for your 5-star review!
We’re really pleased to hear your order arrived on time and was exactly what you needed. It’s also great to know you found our ordering process quick and straightforward.
Thank you for choosing Builder Depot.
Kind regards,
Emily
Delivered on time
Ordering was simple, it was delivered as stated, the delivery man was friendly and helpful.
11 août 2026
Réponse de Builder Depot
Thank you for your 5-star review!
We’re delighted to hear you found the ordering process simple and that your delivery arrived as promised. We’re especially pleased our driver was friendly and helpful, we’ll be sure to pass on your kind feedback.
Thank you for choosing Builder Depot.
Kind regards,
Emily
Ordered my product one day and a very…
Ordered my product one day and a very prompt delivery the following day. Also very competitive price Will certainly use again
11 août 2026
Réponse de Builder Depot
Thank you for your fantastic 5-star review!
We’re really pleased to hear you received your order the very next day and found our prices competitive. It’s great to know you’ll be choosing us again, and we look forward to serving you next time.
Kind regards,
Emily
Recommend
Easy to order. Good communication and kept up to date. Paint packaged well and arrived safely. Delivered very quickly and bought for a very competitive price. First time using but will definitely use again.
11 août 2026
Réponse de Builder Depot
Thank you for the fantastic 5-star review!
We’re delighted to hear your first experience with Builder Depot was such a positive one. It’s great to know you found ordering easy, were kept well informed, and that your paint arrived quickly, safely and well packaged.
We really appreciate your recommendation and look forward to serving you again.
Kind regards,
Emily
Happy customer
Just needed a few items to finish a down light job. Builders Depot had the items in stock and delivered them next day. Very pleased with the service and delivery.
11 août 2026
Réponse de Builder Depot
Thank you for your 5-star review!
We’re really pleased we had everything you needed in stock to finish the job and could get it delivered to you the very next day. It’s great to hear you were happy with both the service and delivery.
Thank you for choosing Builder Depot.
Kind regards,
Emily
Réponse de Builder Depot
Thank you for your 5-star review!
We’re really pleased to hear you received great service and helpful advice from our team. We really appreciate your feedback and hope to serve you again soon.
Kind regards,
Emily
He was very helpful and kind helped me bring it inside very pleased and his service was excellent I
He was very helpful and kind helped me bring it inside very pleased and his service was excellent
11 août 2026
Réponse de Builder Depot
Thank you for your wonderful 5-star review!
We’re delighted to hear our driver was so helpful and kind and provided you with excellent service. We’ll be sure to pass your lovely feedback on to the team.
Thank you for choosing Builder Depot.
Kind regards,
Emily
Delivered the next day
Delivered the next day. Kept me updated and when the was an issue on delivery helped with this. Wonderful service and good price.
10 août 2026
Réponse de Builder Depot
Thank you for your fantastic 5-star review!
We’re delighted to hear your order arrived the next day and that you were kept updated throughout. It’s especially great to know our team was able to help quickly when an issue arose with the delivery.
Thank you for your kind feedback and for choosing Builder Depot.
Kind regards,
Emily
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