Building Shop Avis 

1 304
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I ordered 35 concrete slabs, and after our landscaper took a look before starting the installation, we noticed a few of the slabs were damaged. I got in touch with Buildingshop, and even though ther... Voir plus

Noté 5 sur 5 étoiles

Won’t be using anyone else after finding Building Shop. Had problems finding a supplier who’d deliver what I needed - 140 bags of aggregate. Building shop guys stuck with it, were always polite, calm... Voir plus

Noté 4 sur 5 étoiles

Great products and friendly staff/ service. Delivery was delayed from specified date due to sourcing out to more local firm; an error on local firm end, not building shop's. Will use again in the futu... Voir plus

Noté 5 sur 5 étoiles

Product was good and price was reasonable The delivery driver was very polite and friendly and accommodating I did email asking a question but received no response. My only suggestion would be t... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 304)

346 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very friendly staff in particular Gary…

Very friendly staff in particular Gary who helped me rectify a situation. Good quality products & easy delivery

1 juin 2026
Logo de Building Shop

Réponse de Building Shop

Thank you for your review Jennie and glad you were happy with our service.Regards Gary

Noté 3 sur 5 étoiles

I thought I was ordering high quality

I thought I was ordering high quality, crushed limestone aggregate as it was described on the website however when my builder collected it, he was surprised at the quality. It has not been well crushed. (Some of the granite measures 80mm across)
The hardcore is for an artificial putting green and due to timing we are making do with what was delivered. Its too lumpy and it now relies on us crashing it. Not ideal.
Gary - in response to your response. It was fine quality hardcore I was after, not granite dust. I am not an expert but the putting green installers appeared to indicate that there are different qualities and I was under the impression from your advertisement that this is what I was ordering. If I am incorrect - my fault for not specifying this. I have amended my rating accordingly.

1 juin 2026
Logo de Building Shop

Réponse de Building Shop

Hi Pambos, the Type 1 limestone you collected is exactly the specification you ordered which 40mm to dust.Another product used as a Base for artificial grass is Grano dust which may have achieved your desired base.Its a pity you decided to use this platform to inform us as had you called us we could have offered advice and swapped the bag for a more suitable product.Regards Gary. Thank you for your revised review and sorry that your installers were not more specific with the information they gave you.All the best.

Noté 5 sur 5 étoiles

I ordered council slabs from them/corrected the order

I have since been contacted by Gary, and the service has been A1. Although Gary admitted he wasn't very keen on emails but preferred phone calls, which is difficult for as I can't use my phone at work. However, the delivery man was brilliant took the gravel right through ttothe garden. Brilliant service. Thanks Gary.I've now revised my stars to 5*.02/08/26I ordered council slabs from them. The delivery guy was very freindly and helpful, However we noticed that some f the paving was damaged. We emailed them a few times, but have since not received a response apart from to ask how many were damaged. That's shame really because part of the service -the delivery was exemplary, but the customer service seems to be non-existant.

Thank you for responding Gary. Unfortunately, I have eno relocation of your phone call and would rather you reply directly to me emails. Many thanks for your understanding.

14 mai 2026
Logo de Building Shop

Réponse de Building Shop

Hi Sandra, I am sorry you feel there was no customer after service .However we did try to contact you and left a voicemail and had no response.I will call you tomorrow (Monday) to discuss your query.Regards Gary

Noté 4 sur 5 étoiles

Great price and able to order goods not…

Great price and able to order goods not availabke anywhere locally .
A hitch with stock and original delivery plus a change of 1 part necessary but sorted easily. Staff were very helpful and materials were well protected.
NOT A SINGLE DAMAGED SLAB
Kids loved the delivery lorry- an added bonus!
Very happy and would recommend.

26 mai 2026
Noté 3 sur 5 étoiles

Delivery service

I received my order today. However was not happy with the service when I got home from a long day at work.
The people who delivered the order, knocked on my door instead of ringing the doorbell so my partner didn't hear the door especially when i said we have a newborn indoors so may be noisy and take time getting to door in the special request section.
But my main concern is they placed the two pallets on our small out the front grass patch we have spent weeks trying to bring back to life and left. It has clear " keep of the grass" signs and they had plenty of drive space outside the house to place the pallets.
I was generous being understanding when the order was delayed but this is out of order and im not happy with the experience we have had.

29 mai 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus