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Lisez les avis des autres

Noté 5 sur 5 étoiles

The process of ordering on line was easy and navigating the well designed website had no problems. The prices for the five items purchased were Competitive. Delivery was in 48 hours. The driver was... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordering on line was quick and simple. I had an email later the same day to say delivery would be the next day! I had to ring up to ask if they could change the delivery to Tuesday and the man who... Voir plus

Noté 3 sur 5 étoiles

Seems to be a pattern on all the reviews. Customer service. Inside was fine, not great but what you usually get at a builders merchants. Outside however waiting ages and after having to find the drive... Voir plus

Noté 5 sur 5 étoiles

There was a time when a trip to the builders merchants filled many of us with fear. Being prepared for a whole lot of difficult questions and smirks from behind the counter. Not at Buildland ! The... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de matériaux de construction
  2. Marché de matériaux de construction
  3. Magasin de materiaux de construction

Informations provenant de diverses sources externes

We are one of the largest independent Builders Merchants! Buildland Ltd is a family run business with over 80 years of experience. We provided building materials to trade and pubic. Buildland supplies product lines of general building materials, timber, plumbing, insulation, porcelain, bathrooms, landscaping materials and much more! The company has also created new jobs and opportunities for both its staff and customer base. Buildland will continue to develop its strong innovations and ideas by partnering with industries and companies to become more competitive and productive, creating new jobs and opportunities as a result. The company now offers a FREE Brick match service for potential and future customer bases, both general and public.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(55)

19 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. I sent an email for a quote including delivery and received it within minutes I then received an email to pay and they were delivered the following day. I would definitely recommend BUILDLAND

4 juin 2025
Avis spontané
Noté 2 sur 5 étoiles

Fence panels not as described on Website

Ordering and delivery was very efficient and there was no problem when I needed to change the delivery date.

However, the fence panels that were supplied were not as exactly described on the website. Within the description it states, and I quote “Our closeboard fence panel range is fully framed to offer superb stability and long-lasting strength” additionally the front view images depicted a product that is fully framed. Both the the 6ft x 5ft and the single 6ft by 4ft panel I received were not fully framed.

6 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Fingers burned but lesson learned…….

Delivery was ok & on time but builder doing my project over ordered sand & cement. The order receipt clearly states that ANY unopened items can be returned within 14 days for refund, subject to a restocking fee, t&c apply (t&c and buried in their website somewhere). Fair enough. However, despite this very clear and seemingly strightforward statement, the t&c exclude certain items, so the statement is factually false.
I have raised a dispute with my credit card company for payment. Lesson learned and competitors can look forward to my trade for my future projects.

3 juin 2025
Avis spontané
Logo de Buildland

Réponse de Buildland

Thank you for your feedback — we’re sorry to hear you’re disappointed.
To clarify, our returns policy allows for unopened items to be returned within 14 days, subject to a restocking fee, as stated on your receipt. However, as is standard across all builders’ merchants, perishable goods such as cement, sand, plaster, and similar materials are excluded from return due to the risk of contamination and safety regulations. This is clearly outlined in our full terms and conditions, available both in-store and online.
We always recommend confirming quantities with your builder before placing an order, as we are not responsible for overordered materials. For reference, items such as unopened packs of bricks and blocks are eligible for return with a restocking fee.
We understand your frustration and are sorry that this experience didn’t meet your expectations.

Noté 5 sur 5 étoiles

Great service really good value for…

Great service really good value for money will use again

29 mai 2025
Avis spontané
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Réponse de Buildland

Hi Paul,
Thank you for the great review! We're glad to hear you were happy with our service and found good value in what we offer. We really appreciate your support and look forward to serving you again soon.

Noté 3 sur 5 étoiles

No communication regarding delivery

The ordering process & materials were all good. The only disappointment was with the courier company that delivered it. There was absolutely no contact from them with a date/time of delivery. I was on another site 40 minutes away when I was contacted by the driver who was dropping off! Not his fault but I had to leave my job to go & move them from the pavement that he’d left them on! Better communication from the courier company or BUILDLAND would definitely be a plus going forward!

19 mai 2025
Avis spontané
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Réponse de Buildland

Thank you for your feedback. We are continuously working to improve our services and your comments are very important to us. We will make sure to pass on your feedback to the haulage company and take steps to improve our communication going forward. We appreciate your business and hope to provide a better experience next time.

Noté 5 sur 5 étoiles

I had created an ambiguity whilst…

I had created an ambiguity whilst ordering on line but it was sorted efficiently and the order was collected. Competitively priced materials which is the first reason for going to Buildland I will defiantly be looking to at their prices on further projects

12 mai 2025
Avis spontané
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Réponse de Buildland

Thank you so much for your feedback, John! We’re glad to hear that our team was able to resolve your order efficiently and that you were satisfied with our prices and service. We appreciate you choosing Buildland and look forward to assisting you with your future projects. If you ever need any help or have further questions, please don’t hesitate to reach out!

Noté 5 sur 5 étoiles

The process of ordering on line was…

The process of ordering on line was easy and navigating the well designed website had no problems. The prices for the five items purchased were
Competitive. Delivery was in 48 hours. The driver was very helpful and placed the goods in my most convenient spot. Much appreciated by a very senior citizen.

15 mai 2025
Avis spontané
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Réponse de Buildland

Hi Anthony,
Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're delighted to hear that you found the ordering process smooth and the website easy to navigate. It's great to know the pricing met your expectations and that your delivery was prompt and helpful.
We especially appreciate your mention of our driver’s assistance—it means a lot to us that we could make the experience convenient for you. Your feedback truly brightened our day!

Noté 5 sur 5 étoiles

Impressed!

Ordered online. Website very easy to use. Prompt delivery. Driver very helpful. Good service

19 mai 2025
Avis spontané
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Réponse de Buildland

Thank you so much for your kind words Shirley! We're thrilled to hear you found the website easy to use and were pleased with the prompt delivery and helpful driver. It's always great to know our service is making a positive impact. We truly appreciate your support and look forward to serving you again soon!

Noté 5 sur 5 étoiles

Great service,driver and sales staff a credit

Ordered on the phone MOT 1 and slabs, added to order the next night sand and cement, delivery day driver made sure my wife was happy with and did everything he could to save us having to move it more than we should, really good service driver a credit to the company

21 mars 2025
Avis spontané
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Réponse de Buildland

Thank you, Clive, for taking the time to leave such a thoughtful review. We’re delighted to know that our team and driver could make your experience a positive one. It’s always our goal to go the extra mile for our customers, and your feedback reassures us that we’re on the right track. We look forward to serving you again in the future!

Noté 5 sur 5 étoiles

The Lord of The Builds !

There was a time when a trip to the builders merchants filled many of us with fear. Being prepared for a whole lot of difficult questions and smirks from behind the counter.
Not at Buildland ! The staff were brilliant. Helpful and friendly.
The website and ordering service is easy to use and the prices are very competitive. The best thing about Buildland is the communication. Very quick response times and delivery on time.
Thanks to all at Buildland. I highly recommend you.

9 novembre 2024
Avis spontané
Logo de Buildland

Réponse de Buildland

Thank you so much for your fantastic review, Antony! We’re thrilled to hear that you had such a positive experience with our team and found our website and service easy to use. Communication and customer satisfaction are very important to us, so your feedback means a lot. We truly appreciate your recommendation and look forward to serving you again in the future!

Noté 4 sur 5 étoiles

Ordered Bricks

Ordered Bricks, sand and cement online with no issues from Coventry depot. The delivery was on time and dropped at the kerbside with no damage to material. The delivery driver was excellent.

3 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Redditch Branch.

Redditch Branch.

I'd ordered my materials and went out into the yard and gave my ticket to one of the forklift driver's and waited for it to be picked.

I waited 15 minutes for this and when it arrived he'd brought out what was meant to be Yellow/orange bricks and they were green and covered in moss...

After I'd loaded up the exact amount of bricks he was telling me there were to many, so I proceeded to do a re count.

When we'd confirmed I was correct he told me to F off in a threatening manner.....

So be carful if you visit this Branch.

12 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Disgusting behaviour Mat

Disgusting behaviour towards a member of the public on a public street. Bullying and intimidation by some manager/owner called Mat. Obvious now why company has such a poor review rating.

2 juillet 2024
Avis spontané

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