Bulhawk Avis 

We needed a new gazebo for our trade stalls, we used to use another brand but they didn’t have our sizes we needed so researching Bulhawk was of decent quality we ordered one. Came very quickly and packaged well, we we also kept informed from start to delivery.
We set it up really lovely and easy to erect although it does need two people as stated. There was a slight defect on the roof and when I say slight it was literally a pin hole in the roof, these things happen, I contacted the company who were extremely helpful and within 24hrs issues was resolved. I for one will certainly be buying more products for my company and very greatful for there support and information. So I’d give 10 stars if I could great company

Customer service were very helpful and gave good advice. Very pleased with gazebo chosen

Gazebo roof
Outstanding customer service. I received a call regarding my order, and a member of staff had taken the time to review my previous purchases. They noticed that I had made a mistake on my current order and contacted me to let me know. Thanks to their attention to detail and honesty, I was due a refund. Excellent service and greatly appreciated.

I have recently purchased a new canopy for my gazebo via the website from Bulhawk which was delivered within 24 hrs. I contacted Rebecca in the Sales Team to source some spare parts. I found her exceedingly helpful, polite, professional and friendly and we communicated over a few days. A solution was found at considerable discount. I was very impressed with the service I received and will definitely be using Bulhawk products and services in the future. Top class.

Not only are the products excellent quality , I've been using my hex 40 for over 2 years and it's still looking/ working great, so much better than many other gazebos I see , the customer service goes above and beyond, not just very helpful but incredibly kind as well. Phone answered straight away too, a novelty these days. Can't recommend highly enough.

5* Customer Service. Have bought 2 gazebos and accessories, plus printed valance.
Not only are the products excellent, but the customer service for us as a new small business just starting out has been amazing. All my questions no matter how stupid have been answered with kindness.
Thank you to the Bulhawk team.

Ordered the gazebo which was delivered in great time. Unfortunately the roof had a couple of small holes but the customer service lady named Rebecca was on the case and had a replacement sent out immediately so all in all a perfect service from a perfect company

Rarely do you come across a company which supplies top quality goods, and… has a service which is clearly unequalled for positivity, friendly, helpful service as Bulhawk. I strongly recommend it to all.

I've had a Bulhawk gazebo for 3 years and it was left up permanently all through the bad weathers and it was only when it took it down that I accidentally ripped it( totally my fault).
I ordered another cover but unfortunately I ordered the wrong one.Not a problem as the staff were amazing on so helpful to sort my mistake out- brilliant--keep it up
Ken

Wow, what customer service. We bought a 4.5 x 3m premium hex gazebo for family get togethers over christmas. When we put it up on christmas eve we found a couple of slits in one of the window panels and a couple of small holes in the roof tape. On boxing day i emailed the company, but wasnt expecting much until after the new year. On the saturday , a lovely email was sent to me apologising for the issues, and said as soon as they were back on the monday, they would sen me replacements. These were received on tuesday the 30th in the morning so can be replaced ready for new years eve. Im blown away by the customer service. Would recommend this company all day long.

Absolutely perfect for what we needed, the 6x3 in purple is stunning and fab quality - it held up in some seriously heavy rain and wind despite being the cheapest version they offer. As a new tiny business cost was a huge thing, I was nervous about getting the 'cheapest' gazebo option but honestly its AMAZING, I will be buying an additional one for the club aspect of my business. The items came next day, absolutely perfect and honestly so impressed.

Absolutely brilliant customer service from start to finish. The gazebo is really good quality, extremely pleased with the purchase.

Having been very impressed by a gazebo that belongs to an organisation I volunteer for, I noted the Bulhawk name on it and I looked in to getting one myself.
I contacted Bulhawk enquiring about carriage charges (I live off- shore and this can result in firms passing on expensive charges)
Bulhawk responded very quickly reassuring me that if I placed an order , carriage would be free.
A brief email correspondence followed which demonstrated a very high level of ‘customer care’

Apart from the quality of the product that I had already witnessed, it was really this very hepful and professional response from the Bulhawk team that encouraged me to place an order.
A gazebo arrived very quickly.
The quality of construction is impressive.( this is the 40 mm tubing type)
Conclusion = I can confidently recommend this firm and their product.

Good quality products, amazing customer service. No issues, would deffinitely reccomend.

The best customer service I’ve had in years.

This business has grown but has continued to run as a family business with great ethics and morales. I have been consistently surprised by just how kind, friendly, responsive and accommodating Jon and Gary have been when I’ve needed to contact them. I’ve had a couple of issues over the years with the product (which are my fault - the gazebos are absolutely fantastic!!!) and whenever I have reached out they have gone really out of their way to be courteous, responsive and ensure everything is sorted out. Seriously - it’s a gazebo and I’ve been getting calls and emails back within an hour or two and things sorted within 1-2 days total. I’ve not had anywhere near as good from anywhere else for many years.

Also - not only are they a pleasure to deal with as a company - the products they sell are fantastic too. Really strong, durable and completely modular products. They may not be the cheapest on the market and they’re certainly not the most expensive either - but they’re worth every penny and more.

If you’re considering a gazebo - don’t buy it from elsewhere! Buy it from Bulhawk!

Fair price, fair efficient personalised customer service. Many thanks for your help Jon.

Super customer service . Very helpful . Would recommend in a heart beat .
Product excellent also.

I spent a long time comparing different gazebos and debating which one to go for—and I’m so glad I chose this one! The quality is excellent: strong, sturdy, and perfect for craft and farmers markets. It’s easy to set up and has been a gorgeous addition to my setup.

I did have a small issue with the side panels (entirely my own fault!), but the customer service team were absolutely amazing—friendly, helpful, and quick to resolve everything.

I couldn’t be happier with both the product and the support. Highly recommend!

Very pleased with the quality of our purchase. Great customer service and very helpful staff. Really quick delivery was organised at my request as I ordered late for needing the item quickly. Thank you for getting our order to us so quickly. 😊

First of all the customer support is top notch, respond time is very fast and you can see that they care about their customers, sorted me out with my gazebo and answered all my questions, made sure I'm happy with everything.
The delivery was pretty fast to Ireland too

Now the gazebo itself is.. LOVELY, worth every penny that you pay. The quality is amazing and feels very sturdy, I got it with simple weight bags and put stones in them, had some very strong winds and the gazebo never flew away or broke, the frame is very strong and can trust it.

I'm fixing cars using the gazebo to hide from lovely Irish weather, already celebrated a birthday using the gazebo, you can do anything you want with it, it's so easy it put it back together once you get used to it, the walls are so good for it too, we had a gas heater inside and it kept all the warmth inside surprisingly.

I 100% recommend it.