Bumblebee Plumbing and Heating Avis 197

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a couple of Radiators fitted. The team were out quickly to do the estimate and were able to fit us in for the work exactly when we wanted. Always reliable with friendly and respectful engineers.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have a service plan with BumbleBee. Experienced issues with pressure loss of the CH system. Called today and asked for an engineer - expecting next week - arrived within 4 hours, diagnosed and fixed... Voir plus

Noté 5 sur 5 étoiles

Engineers were polite and were tidy workers. They took 2 days to install a boiler, 3 rads and a towel rail. They had to cut single plywood floors and since the beams had warped had used additional ply... Voir plus

Noté 5 sur 5 étoiles

Bumblebee plumbing have an incredible service. Nothing more stressful than not having heating and hot water with 2 young kids. The speed of service was second to none, the communication was amazing an... Voir plus

À propos de l'entreprise

  1. Service d'installation du gaz

Informations provenant de diverses sources externes

Reliable gas engineer, heating engineer and emergency plumber in Warrington. We specialise in boiler installation, boiler service and boiler finance services.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

197 avis

5 étoiles
4 étoiles
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Noté 5 sur 5 étoiles

Always been very friendly and professional...

I've used bumblebee numerous times now for a leak and then annual boiler service and upgrades. They have always been very friendly and professional and the work has always been 5*. Since we had a full power flush our central heating has been fab and we have had no more issues!

22 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. No drama, just got the job sorted. Very pleased I used Bumblebee!

22 février 2019
Avis spontané
Noté 1 sur 5 étoiles

this firm came out twice told me to get…do they know what they are doing

this firm came out twice told me to get Worcester out.worcester came out fixed straight away would not recommend to any one this firm cost me a lot of money for what was probably a 10 pound gas pipe this was besides leaving me with no heating and hot water all over xmas and they only came to fix the hot water

22 février 2019
Avis spontané
Logo de Bumblebee Plumbing and Heating

Réponse de Bumblebee Plumbing and Heating

We were originally called out for a leak, which we fixed. The second separate visit was regarding an intermittent fault which would not happen on the visit. We checked the customer warranty information and suggested calling Worcester our for a first time fix, please note that we did not charge for this visit and Worcester came out and subsequently fixed the issue. I am shocked and disappointed that this has led to a poor review as I feel that we went above and beyond the call of duty to help them get their boiler fixed the most economical way.

Noté 5 sur 5 étoiles

On time

On time, great manners, very tidy and did a great job

22 février 2019
Avis spontané
Noté 5 sur 5 étoiles

would definitely use again

came ontime polite young man explained what he was doing managed to repair boiler without any spare parts ,clean and tidy . good job thankyou.

22 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Without hesitation I would recommend…

Without hesitation I would recommend Bumblebee to anyone having trouble with their heating. They are a fantastic team, who are experts in their field, they are cool and calm, they have a great way of dealing with your problems and reassuring you when you think you’re having a crisis! They’re very professional and unbelievably efficient, I’ll never use anyone else but them in the future.
Thanks Fellas, you’ve left me “buzzing” about your business! 🐝

22 février 2019
Avis spontané
Noté 1 sur 5 étoiles

Cancelled appointment at last minute…

Cancelled appointment at last minute after me taking time off to attend

22 février 2019
Avis spontané
Logo de Bumblebee Plumbing and Heating

Réponse de Bumblebee Plumbing and Heating

Unfortunately we lost an engineer that day to an injury sustained at another customers house. As soon as the incident happened we phoned the customer and offered our next available appointment and even offered to come over the weekend so that they did not have to take any time off work. They declined. I think it’s fair to say that we did not anticipate for this and we acted as quickly and as professionally as we could. We understand the frustrations felt by our customers when appointments are not met and we apologise again for letting you down.

Noté 1 sur 5 étoiles

Fit taps for flood

Fitted new taps
BAthroom flooded overnight
No acceptance of blame by bumblebee

22 février 2019
Avis spontané
Logo de Bumblebee Plumbing and Heating

Réponse de Bumblebee Plumbing and Heating

We returned as soon as we heard there was a problem and fixed the issue straight away with no charge. No damage was reported as the customer had turned the water off. Mistakes do happen and we always try to react the correct way which we felt we did on this occasion, sorry you feel that we fell short of the mark.

Noté 5 sur 5 étoiles

Excellent service minimum damage

Excellent service minimum damage to tiles and decor. New boiler saving circa £350 a year in bills. With a ten year guarantee. Engineers very cheerful total customer centric and left the area clean and tidy. The follow up free year inspection was very thorough and once again the engineer was polite cheerful and
Nothing was too much trouble.
Indeed One very satisfied customer👌✔️

22 février 2019
Avis spontané

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