The Burning Question Avis 

All the team at Burning Question have great customer service which stood out against other stove suppliers/fitters. Good choice of stoves too with competitive prices.

Douglas gave excellent advice and talked us through all the technical and fitting information that we needed. He made sure that we had everything we needed for installation in replacing our old wood burner.
We recommend The Burning Question very highly.

We are delighted with the installation of a Jotul F100 eco into our 1930’s semi- detached. From the very germ of an idea Burning Question helped us to match heat output to the size of our room, gave many options for us to choose from and ensured that our chimney pipe was safe and met with all the necessary safety regulations. An expert team of installers crafted the installation. We would highly recommend Perth’s Burning Question.

Our experience of The Burning Question was 100% positive from our first enquiry to the lighting of our new wood burning stove. A friendly, knowledgeable and professional service from start to finish. Highly recommend using this firm.

The Burning question were recommended by acquaintances and they didn't disappoint.
We were impressed by the range of stoves on show and the knowledge of Dougie and the staff. We've had a wood burner installed elsewhere, so knew the questions to ask - all of which were answered without any issue.
The installation was just as good, a great team, efficient, good quality work and tidy.
Very happy with the service from start to finish and happy to recommend TBQ to anyone.

We would thoroughly recommend the ‘Burning Question ‘ from our initial foray into the showroom, to the finished fireplace in our home. This was not a simple installation and all went to plan and timescale. Ronnie and Ian did a great job with great banter. Thank you.

Professional service. Carried out on time, clean and tidy job. Recommended

Excellent job completed on time as agreed. Very professional approach and everything tidied up and cleaned afterwards. I highly recommend

Love using Burning Question and the fitters they provide Used them for 5 wood burning stoves now! Always a pleasure. Efficient, knowledgeable and trustworthy.
I'll use them again in the next project!
Thank you

The Burning Question offers a very wide range of wood burning stoves, and also the knowledge and experience to advise on the most appropriate choice irrespective of the situation. Douglas’s comprehensive advice and recommendations gave us total confidence in our final decision.
The initial survey and pre-installation advice by Dougie gave us a clear picture of what preparatory work was necessary, enabling us to have everything ready.
Ian and Ronnie ensured that everything in the room was suitably protected from dust and debris before dismantling the existing fireplace and surround. Despite some very awkward problems caused by the structure of the chimney wall, they efficiently created a new enclosure for the wood burner and installed the flexible ducting and chimney cowl. At every stage they explained clearly what they were doing, and when the installation was complete they gave us clear instructions on the use and maintenance of the wood burner. They make an excellent team, and are good company as well!
We were very impressed by everyone involved, and by the overall quality of the installation.
It is a pleasure to do business with this company and we would certainly not hesitate to recommend them or to use them again. Thanks, everyone.

Ian and Grace Kerr

The installation went smoothly with no problems.

From start to finish nothing was too much trouble for the staff at Burning Question. The fitters were great and everything was finished to a high standard. Would thoroughly recommend the company.

This is my first wood burner and The Burning Question were recommended to me by several friends.
The service from initial enquiry to end of installation, was first class.
I will certainly recommend them for their service and customer care.

We’ve used Douglas and his team for any fire we’ve needed for the past 20 years. They have always delivered a fantastic product with second to none service.
We’re just had another stove installed as part of a large renovation. Everyone has been fantastic, from deciding what stove to get and its installation.
We wouldn’t think of going anywhere else.

A super service from start to finish. Thank you

We have had an outstanding experience with The Burning Question , from showroom, to technical advice and fitting. The after sales service is second to none. We cannot recommend this company highly enough.

Best log burner installation we’ve ever had. So professional and knowledgeable and nothing too much trouble.
As it was installed in summer Douglas even sent us an email to say he’d be more than happy to pop out to go through lighting etc should we have forgotten by the time we got to use.
Showroom is fabulous and a great way to find out with their experience what is best for your needs.
Should we ever move in the future and need a log burner without a doubt this is the company we’d use 10/10

Our experience with The Burning Question has been excellent. From the initial consultation and home visit to in store selection of stove to fitting everyone has been very helpful. The fitted stove is a great success. Super job all round. .

The installation was really well coordinated and the vast experience of the installers meant the process from start to finish was seamless. I'm delighted with the end result and would happily recommend the company to anyone.

Just in the process of buying our 7th or 8th (different properties over the years) stove from Burning Question. Could not recommend them highly enough. They make the whole process extremely easy and enjoyable. Any queries are promptly responded to and helpful advice always on hand. Wouldn't go anywhere else for our stoves!