Burns Pet Nutrition Avis 

2 678
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic dog food, my ten year old Dalmatian loves it, he's a very healthy happy dog and has been on the chicken and brown rice biscuits since he was one .😁

Noté 5 sur 5 étoiles

Good service and prompt delivery. Giant and large breed dried food has kept my dog mobile sine she was diagnosed with arthritis and knee problems at 18 months. She is now 10 and is still doing well. H... Voir plus

Noté 5 sur 5 étoiles

Since moving to Scotland 2 years ago, we've transferred our 2 Labradors over to Burns and must admit they really love it. Their coats are great, not put on weight and they are full of the normal he... Voir plus

Noté 4 sur 5 étoiles

I have purchased multiple times from this company. And ordering is always easy. The products are great, our dog has tried various dry food products and some of the wet food trays. I did receive a m... Voir plus

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Fabricant de nourriture pour animaux
  3. Fabricant de produits alimentaires
  4. Animalerie
  5. Magasin d'articles pour animaux

À propos de Burns Pet Nutrition

Écrit par l'entreprise

Natural Nutrition for Heathy Pets

Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.

Our delicious, award-winning recipes are designed to fully meet pets’ needs with a range of dry and wet dog food suitable for every breed. We understand that dogs often have unique dietary requirements in the same way as humans do., so our range includes Sensitive recipes specially formulated for dogs with allergies and intolerances, Grain Free recipes and low calorie Weight Control dog food that will help your pet to feel fuller for longer and keep off those extra pounds.

In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.

Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.

Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.

Visit our website! SHOP DOG FOOD FREE NUTRITION HELPLINE

Need Nutritional Advice?

Écrit par l'entreprise

Free Burns Nutrition Helpline!
Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm

You love them we feed them!

Tail-Waggingly Tasty!

Tail-Waggingly Tasty!
Our furry customers love our food! However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 47 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(2 678)

464 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely LOVE Burns

Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommended Burns, couldn’t believe I actually had never heard of them. Immediately things changed. This food is absolutely perfect for him, we’ve never looked back. He has Burns wet food with a scoop of Burns dry! I’m so grateful, it was life changing for my Westie 💙

3 mai 2026
Noté 3 sur 5 étoiles

Some of the wet food packages arrived…

Some of the wet food packages arrived damaged and had to be thrown away. However, this is the first time this has happened.

8 mai 2026
Logo de Burns Pet Nutrition

Réponse de Burns Pet Nutrition

Hello, i am very sorry you have had an issue with your order, if you send a email into info@burnspet.co.uk, with the variety, size and detail, a member of the team will deal with the problem.

Noté 5 sur 5 étoiles

Lovely representative

Lovely representative, Aileen.
Got back to me straight away by telephone and was so helpful, answering all my questions with clear, detailed knowledge of all the products. Friendly yet professional service. Thank you.

6 mai 2026
Noté 5 sur 5 étoiles

I have been using burns Active for 20 years

I have been using burns Active for around 20 years, my dogs love it and always have abundant energy. The dogs are able to search for for extended periods thanks to this food. Service and support was always second to none.

6 mai 2026
Noté 2 sur 5 étoiles

Very late delivery so had to buy…

Very late delivery so had to buy another brand to tide dog over

6 mai 2026
Logo de Burns Pet Nutrition

Réponse de Burns Pet Nutrition

Hello, I am very sorry for the delay in your order, the warehouse was in the process of relocation and it affected the delivery time.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, quick delivery, well packaged, and more importantly, my dog loves these food, and it suits her medical issues.

3 mai 2026
Noté 1 sur 5 étoiles

I didn't receive my parcel so can't…

I didn't receive my parcel so can't rate the product. I have bought Burns diet in the past and would like to try and transition Maggie back to Burns but will need to buy from a retailer carrying the dog food on a bus

4 mai 2026
Logo de Burns Pet Nutrition

Réponse de Burns Pet Nutrition

Hello, I am sorry to hear your parcel did not arrive, if you email info@burnspet.co.uk with the order number, we will look into this.
Many thanks
Vicky

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