Bus Éireann Avis 

Here we are in 2024, in one of the richest countries in the world, where in many cases one can even pay a beggar on the street with your bankcard, you can't use your bankcard to pay for your ticket on the bus. Cash only or with a so-called leap card. How is that possible? Who is still walking around with cash these days!!!
In any case, for those in the know it is no problem, but for anybody coming to visit... This is a nasty little surprise.
On top of that, bus timetables cannot be trusted. Bus 109a from Dublin Airport to Kells show times that do not match their online timetable or the timetable showing on Google... Another weird little twist and
I saw a gentleman escorted off the bus by the police the other day because he could not understand why he couldn't pay by card, had been waiting for over an hour already because of a faulty timetable and refused to leave. Nobody stood up to help the poor man out... And I am ashamed to say, nor did I (although I did not have cash on me I perhaps could have done something more than watch on in embarrassment).

Count your days expressway
Today i was in a rush from donegal to cavan excluding the fact i paid 20 something euro even though im 15 i paid in a 50 euro note and the bus driver gave me 20 euro and said ill get my 8 euro in the cavan bus station. EXCLUDING THIS the bus was meant to be there at 8.45 i knew it was usually late but it was late on purpose the bus driver took a "5 minute break" at the petrol station approximately 1 km away from the bus station at 8.48. If the break was 5 minutes id still get there in time (the bus to clones was at 8.55) but the break took around 15 minutes. This is one of the first bus drivers that took a break at the petrol station and not the bus station. I wanted to fet of the bus at the petrol station but guess what i still didnt get my 8 euro back. After all i got my 8 euro back and the bus arrived more than 20 minutes late not bad for a 2 hour trip THIS WAS THE X BUS 💀🙏

worst ever bus service in ireland route 115 is like lottery but usually you lose.Sometimes comes somtimes dosent.

If I could give a minus score I would it is a diabolically ran service whoever is in charge of these buses I can’t understand why they are being paid because whatever job they are being paid to do they are clearly not doing, in cork a bus is never on time especially the 205. I once walked from Brookfield down to western road and walked the whole bus route of the 205/208 for 35 minutes to the metropole walking by every bus stop and not a single bus passed me not even a 220 on the first half of the trip. It’s a joke of a service and people need to be sacked and get someone in from a country that knows how to run a basic bus service!!!

I wish I could give zero stars, terrible company altogether. Website is an absolute nightmare, tickets cost €38 and then they charged me €19 to cancel my trip, you can’t buy return tickets on the bus, only singles???? Can anyone explain this to me? We must be the only service in the world that only allows you to buy one way tickets, “sorry the machine doesn’t allow me” the driver informed us. Get a grip guys

Worst service ever, 401 bus in Galway simply didn't show up after displaying on the live app for 20 min just went off so I'm still waiting for the next one. Will be late for work because of this. Never in my life have I've seen such an unreliabile service, zero starts, avoid at all cost.

Expressway is a vary bad services to Wexford they come when it suits them or dosent turn up at all highly recommend to stay away from them use Wexford Bus company always on time always shows up always reliable

Bus Eireann must be the most incompetent national bus service ever.

I had booked a flight from Knock and needed to get the bus to Ballina, the bus was supposed to arrive at 09:30, a bus arrived at 09:45 with the destination signed for Dublin Airport. A number 23 came a few minutes later, again destination Dublin Airport. I then observed all the people waiting in the queue for the first bus went to the 23, I asked why didn't get on the first bus the bus driver told them the 23 was going to Dublin Airport.
By that time I realised the first bus was going to Ballina the bus had gone. It cost me 100 euro to go by taxi to get to the airport. I made a complaint to Bus Eireann, they acknowledged receipt of my compliant then nothing. They are a disgrace. A great opportunity for another company to take over this crap bus company rarely are buses on time. Boycott Bus Eireann!

Sorry for the one star, you don’t even deserve that one. How is this company still doing business is beyond my comprehension. The bus is NEVER on time, the drivers are very rude. I’m fed up being late to work constantly because of this jokers, I’ve complained before, nobody in that company gives two hush about their customers. It’s actually a company suitable for the third world countries. I hope it will disappear from the market the sooner the better. Shame on all of yous in charge in this joke of a company

Bus Eirenan Terrible services. They always late they can't be trusted I actually rather pay a taxi to go wherever now these days because the service is getting worse . Then when the bus comes 20- 45 mins most days they still charge u the full amount. It's a disgrace to the people of Ireland that we have such poor transport services and nothing been done about it. I had to be some where yesterday bus was 45 mins I rang Galway and the lady told me the bus would be at least another hour . How can we keep jobs if we have to go to work then we loose wages and not even a sorry from bus eirenan.wake up people we need to do something about rural Ireland before we are forgotten about..

This company is not tourist friendly.the buses do not take card payments, so you have to pay cash. You can only get singles, not returns. The timetables are confusing as they don't tell you the route numbers and they can be on both sides of the road.

I would honestly recommend avoiding them as much as you can after my two experiences with Expressway. During my first trip the driver told me he would not let me in with a ticket purchased online as the bus was about to leave, charging me 50% more in cash without no receipt or tickets provided, same happened to other foreigners! The second trip was a hour late, forcing me to reschedule a trip for which I had already paid the deposit. In both occasions I tried to get in contact with the customer care but it was a joke.

Cork bus 220 is always full and the waiting takes decades! 220 should be every after 10 mins especially if there’s school or college!

The people driving these little yellow and green buses think they have a god given right to pull out in front of you had an incident yesterday with an angry little man driving one I appreciate its a stressful job driving round in circles bored to death but no need to be so abusive

Airport Service that isn't!!
We booked the 32 bus from Carrickmacross south bypass on September 20th.
The bus was an hour and 10 minutes late ,leaving us stressed & frazzled.
We arrived at Dublin Airport for drop off at Terminal 2.
Only 4 passengers disembarked with us.
The Wheels on the Bus rumbled on to bus aras, Dublin City to drop all other Airport bound ( obviously not) passengers into the city for shop??? Whatever!!
Why is this known as the airport bus, when it is filled with commuters who are not going to the airport at all.
This may or may not, be the reason the bus is delayed from Letterkenny, through Omagh into Mo aghan, onto Big Tom Country in Blayney & beyond, as, the day out shopping experience, does tend to be more leisurely boarding of bus and less about clockwatching and security queue worries.
Just bring airport bound passengers. Just get us there on time and please send us an email, text, whatever platform you choose and we might change our minds about using private transport in the future.
Very disgruntled passenger.

All the bad words I know can’t describe how bad this company is. Things happen, buses get late. But why are you software developers so so so so so bad? It’s not the delay that bothers. It’s your inability to say where the bus is and whether it’s coming to the stop as scheduled. Hours(not an exagaration) of delays, multiple entries in the schedule that come and go chaotically… Only in Ireland can such company survive.

50/50 chance they will show up, and half the drivers hate their jobs and it shows.

Trying to get a seat booked using their website is a wild goose chase. Equivalent to going into shop and the shop keeper asking you do you want a particular item until you guess right. It's torture. Who in the name of jaysis designed their awful system?

A dumb ignorant driver couldn’t wait one minute for the bus in front of him to pull off so he could pull in closer to the bus stop, the funny part was he blamed me for not seeing him pulled in behind the other bus saying he was waiting 2 minutes. I will not be using this bus service again. 🖕

Your customer service is PITIFUL.

I cannot get through to your team. It just rings and rings.

Your lost property form should be plain & simple.

> I fill out the details

> your team check to see if you have my item

> you get back in touch with me

So incredibly difficult and WHY?

Horrible / awful customer service. Do not use this bus company.