Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I never receive bills from them I have to go on line & retrieve the bill myself. However I have been trying to do this for about for about 3 weeks (on & off) without success. I have just managed to... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Started off with great service but recently it’s been terrible. Paid for roaming abroad and charged twice as well as the foreign networks not connecting. Tier 2 support finally resolved but the way I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thomas was a wonderful representative of EE. He not only converted a physical sim to an eSIM, but also sent spare SIM cards for future activations for our business. He thoroughly reviewed our calling... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had problems connecting whilst on holiday due to having not long upgrading phones, a lovely Scottish lady Nadine was fantastic she had us sorted in no time at all felt like an old friend by the tim... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications
  2. Opérateur de réseau mobile
  3. Service internet et téléphone

Écrit par l'entreprise

Stay connected with the UK’s most reliable network, offering the fastest speeds and unbeatable 5G coverage. Whatever your business size — from 1 employee to 10,000 plus — we will tailor a complete mobile solution that keeps you connected and boosts productivity to meet your business goals, and all on the UK's best network.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

286 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(286)

162 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good customer service

Good customer service

17 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Neil,

Thank you for your review. We always aim to deliver outstanding customer service, and we're thrilled you had an excellent experience.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

I called in and spoke to Kul to port a…

I called in and spoke to Kul to port a number in for one of my business lines the process was seamless and as someone with techno phobia she was great

17 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Darren,

We're thrilled to hear your number port was seamless. Thanks for taking the time to leave this excellent review, we'll share this with Kul and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

Very efficient from the team at EE…

Very efficient from the team at EE small business . Seamless and quick .

17 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi David,

Thank you for your excellent review. We'll share your feedback with the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

I actually got to communicate with a…

I actually got to communicate with a real person who was not only sympathetic to my issues but he went above and beyond to sort them out. Than you so much Chris Essler. EE had a chance to win a customer for life or lose a customer for life. Chris on behalf of EE definitely won a customer for life. Thank you Chris.

17 septembre 2025
Avis spontané
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Réponse de EE Business

Hi Dave,

Thanks for this excellent review & your kind words. We're thrilled to hear you had such a positive experience and we'll share your kind words with Chris and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

Carol Outstanding customer service

Thank you Carole for your outstanding service this morning and explaining things clearly to me now I understand the situation with roaming charges.

Your service is a credit to EE

Thanks once again

Mr Irwin

16 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Mr Irwin,

We appreciate your kind words. Thanks for taking the time to leave this excellent review. We'll share your feedback with Carol and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

Carol an outstanding operative.

The operative Carol was extremely helpful. She was friendly courteous and professional. Carol sorted out my query immediately when I had spent nearly 15 minutes on line trying to get it sorted. Carol is a credit to EE.

15 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi James,

Thanks for this excellent review and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

All was resolved very quickly and…

All was resolved very quickly and efficiently by Carol

12 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Alan,

Thanks for this excellent review and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

She has a very friendly voice and was…

She has a very friendly voice and was very understanding and patient with my queries.
She resolved the issues I had very quickly. Thank you Carol!

12 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Simi,

Thanks for this excellent review and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

Carol was very helpful and…

Carol was very helpful and professional. It was good to hear a friendly voice in my favourite accent (Scottish) she solved my question and also offered sales advice which leaves me feeling confident in using EE in future. Well done hen!

11 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Ray,

Thanks for this excellent review. We're thrilled to hear you had such a positive experience and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Noté 1 sur 5 étoiles

Incapable of turning warm business into customer

Called EE Business Sales team and spoke with Diana. She went through all plans and said she would email me. NO EMAIL
I called again four days later and asked her to email me. Whilst not only forgetting who I was, she said she would email, NO EMAIL
I called a third time FFS, this is new business coming to you as a warm call from someone who wants your services and you cant be bothered sending an email. I gave up after the fourth call and the moody person stating that she gave the message last time. I guess this sums it all up. Lack of customer respect and inability to deliver their service. If Diana worked for my company, I would fire her.

9 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Richard,

We’re sorry to hear about your experience. We’d be happy to investigate this further. If you could reply to our request for further information, once received, we’ll do our best to support you.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

Quite a complicated change of ownership…

Quite a complicated change of ownership issue, closing accounts, opening new ones.

Carol at EE sorted it all quickly and professionally with a lovely manner

11 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Mario,

Thanks for this excellent feedback. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

Carol super helpful and knowledgable

Carol super helpful and knowledgable. My query was handled very quickly.

11 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Robert,

Thanks for this excellent feedback. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

Carol @ EE Business

Carol @ EE Business - was very helpful and friendly and sorted out the issues straight away without the need to transfer me to various people. Thanks.

10 septembre 2025
Avis spontané
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Réponse de EE Business

Hi Clarkson,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

EE adviser Carol

Carol helped me today with getting roaming set up on my iPhone for when I go on holiday. She was quick, efficient and helpful

10 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Tracey,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

Helpful in changing admin

Helpful in changing admin

10 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Angie,

Thank you for your feedback. We'll share your feedback with the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

Carol was very helpful and…

Carol was very helpful and professional, she persivered with my request, I was very satisfied with her service.

9 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Robert,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

Carol was excellent

Carol was excellent. She understood my query and resolved it with empathy. Thanks very much.

9 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Claire,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Noté 5 sur 5 étoiles

Good Customer Service

Very helpful and sorted my requests promptly

9 septembre 2025
Avis spontané
Logo de EE Business

Réponse de EE Business

Hi Tom,

Thank you for your feedback. We'll share your feedback with the team.

Best wishes,
EE Business

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