Business Fly Avis 

166
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sumit is beyond helpful, professional, exact with his information, goes beyond and is most of all polite > He has our business for the whole year of travel, and I am delighted I have found such a goo... Voir plus

Noté 5 sur 5 étoiles

Friendly Professional assistance in finding our flights to Australia from Sunny. He answered all of our questions and always responded to our calls.

Noté 5 sur 5 étoiles

Was looking for best price business class seats Man-Mel, contacted BF and was dealt with by an extremely helpful Sunny. Was sceptical as to how they could offer such savings as always booked dir... Voir plus

Noté 4 sur 5 étoiles

Sumit is really helpful.Not able to price match my flight that I was looking for.in.the intranet there will be so many cheap flights advertised but when I asked about it I was told it's not availabl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

We are specialized in Economy class, Premium economy, Business and First-class flight tickets since we work with the greatest airlines in the world. Our user-friendly navigation, quick and easy search options, and quick online reservations save you time and money while providing you with a terrific opportunity to explore affordable flights to your favorite location around the world in a matter of seconds.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

166 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(166)

80 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Another successful booking with the…

Another successful booking with the help of Robin. Such a patient and considerate person who went that extra mile to perfect our requirements.

6 septembre 2025
Avis spontané
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Réponse de Business Fly

Dear Mandy,

Thank you for your wonderful feedback! We're delighted to hear that Robin was able to assist you once again and went the extra mile to meet your needs. His dedication and patience truly reflect our commitment to excellent service.

We greatly value your continued trust in us and look forward to helping with your future travel plans.

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Very helpful.

24 août 2025
Avis spontané
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Réponse de Business Fly

Dear Mr. Tamber,

Thank you for your kind words! We're glad to hear you found our service helpful.

We look forward to assisting you again in the future.

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Excellent travel providers

Ok, from last year I had planned a family trip to Jamaica for this year August 2025 for my youngest daughters birthday.

Emergency happened, people dropped out so it ended up being just me and my children. Three days before my holiday (3) I had no flights, just accomadation booked. I was panicking HARD.. So I was looking online to find some cheap flights to Montego bay from Heathrow, and prices was just not working in my favour.
I continued to look online and I came across business fly in compare prices, now I like to book through a reputable agency and I'd never heard of these people before.

So I enquired through messenger and was put through to a man named Robin.
What an absolute delight he was.
I had told him of my issues to travel and I needed the best flight possible ASAP.
He came back with an excellent price, a little bit over my budget but I was ready to do this.

I was very sceptical sending thousands of pounds to someone over the internet whom I've never met nor heard of. I did a few soft searches on the company and was satisfied.
I bit the bullet and paid for the flights.
Three days later I'm standing in the airport as I had printed out the E-tickets nervous as hell thinking are these tickets even legit, untill I got to the BA counter and they asked for my passport/tickets and directed us to our designated area. At that moment I was super proud of myself that I'd managed to secure return flights from a safe company at an affordable price..

Me and my children had the holiday of a lifetime at such short notice, and a small fraction of the price taken off thanks to Robin who searched and searched for the exact dates I needed.

Also Sumit who helped at the end when I was enquiring about luggage and a pram for my youngest. Everything was included, luggage, carry on and meals.i will definitely be using these guys again as any questions and enquiries you have you can ask straight away with a quick response.

I would like to say, anyone thinking about this company or has worries. Please don't. They are real and you will not be disappointed, they will look for what you need/want until you are satisfied.

I would just like to say a big thank you for all your help and i will definitely be using you again and telling people who come Inna pickle with flights. Safety is key and I am big on that and you provided security and assurance for me to part with my funds and in return we had the best 12 days I've ever had in my life.
Thank you so much

Kenisha, 38, London. Travelled with twins 11 and 3 year old To Montego Bay Jamaica 29/7/25-11/8/25

29 juillet 2025
Avis spontané
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Réponse de Business Fly

Dear Kenisha,

Thank you so much for taking the time to share your incredible journey and experience with us in such detail. We’re truly honoured to have played a part in making your family trip to Jamaica possible — especially under such time-sensitive and stressful circumstances.

Robin and Sumit will be absolutely delighted to hear your kind words. Your trust, especially when booking last-minute and sending a significant payment online, means the world to us. We completely understand how nerve-wracking that can be, and we're so pleased that everything went smoothly from start to finish.

It’s wonderful to hear that you and your children had the holiday of a lifetime — those are the moments we strive to make happen. Your feedback is exactly why we do what we do: to provide secure, affordable, and personalized travel solutions, even at the eleventh hour.

Thank you again for your trust, your kind recommendation, and your lovely words. We’ll be here whenever you need us for your next adventure — hopefully with even more wonderful memories to come.

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

I'm happy with the service very helpful

22 août 2025
Avis spontané
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Réponse de Business Fly

Dear Bianca,

Thank you for your kind feedback!

We're glad to hear you were happy with the service and found our team helpful. We look forward to assisting you again in the future.

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Excellent!

Excellent!
Prompt response and genuine support

8 août 2025
Avis spontané
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Réponse de Business Fly

Dear Sam,

Thank you so much for your kind words!

We're glad to hear you appreciated our prompt response and the support we provided. It's always our goal to be responsive and genuinely helpful. If there's anything else you ever need, don't hesitate to reach out!

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

I have a great experience with businessesfly…

I have a great experience with businessfly. The staff member Sumit deal my equiry very well and offered me a good deal for my travel ticket. He was very professional, polite and patiently answered all my questions. I highly recommend Businessfly.

20 août 2025
Avis spontané
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Réponse de Business Fly

Dear Preet,

Thank you for sharing your wonderful experience with Businessfly!

We're thrilled to hear that Sumit provided you with excellent service and helped you find a great deal. Professionalism, politeness, and patience are qualities we truly value, and it's great to know Sumit delivered on all fronts. Your recommendation means a lot to us—we look forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

As I was looking online tickets to…

As I was looking online tickets to India suddenly I saw this website and fill my details its is so quick that they call me and explain so nicely everything and we were so impressed that they sort out very easily. Very nicely friendly people. That can understand what we trying to explain. I’ll highly recommend about this people

19 août 2025
Avis spontané
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Réponse de Business Fly

Dear Mr. Bhogal,

Thank you very much for your kind words and thoughtful feedback. We're delighted to hear that you had a smooth and positive experience with us.

At The Business Fly Team, we always strive to provide clear, friendly, and efficient service, and it’s truly rewarding to know we met your expectations.

We sincerely appreciate your recommendation and look forward to assisting you or your loved ones again in the future.

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Sumit was very polite and found the…

Sumit was very polite and found the best flight for me and my family

19 août 2025
Avis spontané
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Réponse de Business Fly

Dear Mrs. Sandhu,

Thank you so much for your kind feedback! We're so pleased to hear that Sumit was able to assist you and your family with finding the best flight.

We’re proud to have team members like him who are dedicated to providing friendly and helpful service.

We truly appreciate your support and look forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Reliability

I discovered Business Fly through an online ad at a time when I urgently needed to travel due to an emergency. After leaving my number on their website, I received a call back within minutes. From there, everything was handled with impressive speed and professionalism. The booking was not only quick but also completely hassle-free — easily the smoothest experience I’ve ever had arranging a flight. A special thanks to Sumit for being attentive, reassuring, and supportive throughout the process. In a stressful moment, Business Fly turned things around and made travel simple. Highly recommended.

15 août 2025
Avis spontané
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Réponse de Business Fly

Dear Priya,

Thank you so much for sharing your experience with Business Fly. We're truly honored to have been able to assist you during such a critical time, and we're glad we could help make things a little easier.

It’s wonderful to hear that Sumit was able to provide the support, reassurance, and professionalism you needed. We'll be sure to pass along your kind words to him—feedback like yours means a lot to our team.

We sincerely appreciate your recommendation and are always here whenever you or your loved ones need us again.

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Bast customer service

Bast customer service

15 août 2025
Avis spontané
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Réponse de Business Fly

Dear Mr. Kathirvelautam,

Thank you for your kind words! We're thrilled to hear you were happy with our customer service. Your support means a lot to us, and we look forward to assisting you again in the future.

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

I was looking for a flight to Sydney

I was looking for a flight to Sydney. The company was very patient as I did not have any flexibility on dates. They found nice time flights and stop overs to suit me and My Son. Looking forward to the trip and seeing family. Would definitely use again.

13 août 2025
Avis spontané
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Réponse de Business Fly

Dear Paul,

Thank you for your lovely feedback! We're so glad we could help find the right flight options for you and your son, especially with your fixed travel dates. It’s always our goal to make the process as smooth and stress-free as possible.

We’re delighted to hear you're looking forward to your trip and reuniting with family — we wish you a wonderful journey and cherished moments together.

We truly appreciate your trust and look forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

My first experience with Businessfly…

My first experience with Businessfly was outstanding. Sam went above and beyond to make sure every detail of my travel was perfect. He was always available, patient, and extremely helpful, no matter the time or question. I felt completely taken care of from start to finish, and I’ll certainly be trusting Sam with all my future travel plans.

12 août 2025
Avis spontané
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Réponse de Business Fly

Dear Sally,

Thank you so much for your kind words and thoughtful feedback!

We’re delighted to hear that your first experience with Businessfly was such a positive one. Sam takes great pride in providing exceptional service, and it’s wonderful to know his dedication helped you feel at ease with our team.

We truly appreciate your trust and look forward to assisting you with all your future travel needs.

Wishing you smooth and memorable journeys ahead.

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, got my tickets for the very best fare. I strongly recommend business fly. Great job keep up good work.

16 juillet 2025
Avis spontané
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Réponse de Business Fly

Dear Mr. Kottapalli,

Thank you so much for your kind words and wonderful feedback! We're delighted to hear that you were happy with our service and the fare we secured for you.

Your recommendation means a lot to us, and we truly appreciate your support. We'll continue doing our best to provide great service every time.

Looking forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Busines Fly Offered Great Service

I came across Business Fly for the first time 2 nights ago and requested a call back from one of their agents.The next day Robin Smith called back, could not get hold of me and left a message informing me of his attempt to get hold of me. The same day I spoke to Robin on the telephone and he was able to find a flight from London to Cape Town at a very good price with my preferred airline. Payment for the flight went smooth and I received confirmation in the form of my E-Ticket the same evening. I also had a follow up call from Robin to confirm that I was pleased with everything. Just waiting on Robin to assist with sorting out assistance as well as an allocated seat for me. Robin thanks so much for your help. I will not hesitate to use your agency again in future.

6 août 2025
Avis spontané
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Réponse de Business Fly

Dear Customer,

Thank you so much for taking the time to share your experience!

We're delighted to hear that Robin was able to assist you promptly and efficiently, and that everything from finding the right flight to receiving your e-ticket went smoothly. Providing excellent service and follow-up care is very important to us, and we're glad to know it made a positive difference for you. Robin will continue to assist with your seat and special assistance requests to ensure everything is in place for your journey. We truly appreciate your trust in Business Fly and look forward to helping you again in the future!

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Great customer service

Robin will be especially pleased to know his support made such a positive impact on our travel plan to New Zealand. He went the extra mile to stay in contact to ensure our planning journey went smoothly and was attentive to our requests. He was very patient, knowledgeable and ensured he had our plans covered. He searched for best prices on flights and came up with some ideas for us. Amazing customer service. I would recommend this Company to other travellers

6 août 2025
Avis spontané
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Réponse de Business Fly

Dear Keith,

Thank you for your wonderful feedback!

We're so pleased to hear that Robin was able to support you so well throughout your travel planning to New Zealand. It’s great to know his attentiveness, patience, and dedication helped make the process smooth and stress-free. We’ll be sure to pass on your kind words to him — he’ll be thrilled to know his efforts made a real difference. Thank you again for recommending Business Fly, and we look forward to assisting you on your future journeys!

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Best experience ever had with travel agencies

I had really a best experience with businessfly for my last minute booking flight to india and they have this cheaper option than compared to online market also gave me more options with flexible dates as well.

2 août 2025
Avis spontané
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Réponse de Business Fly

Dear Jay Deep,

Thank you so much for sharing your experience!

We're thrilled to hear that BusinessFly was able to help with your last-minute booking to India. It's great to know you found our prices competitive and appreciated the flexible options we provided. We look forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Really helpful to me. Thanks Robin Smith

Really helpful to me. I appreciate Robin Smith help to book the ticket.its great help. Once again thank you so much Mr.Robin Smith

1 août 2025
Avis spontané
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Réponse de Business Fly

Dear Customer,

You're most welcome! We're truly glad to hear that the support was helpful to you, especially during a crucial time. Mr. Robin Smith will be pleased to know that his assistance made a difference. We appreciate your kind words and wish you all the best moving forward. Don’t hesitate to reach out if you need anything else!

Warm regards,
The Business Fly Team

Noté 4 sur 5 étoiles

Sumit is really helpful.Not able to…

Sumit is really helpful.Not able to price match my flight that I was looking for.in.the intranet there will be so many cheap flights advertised but when I asked about it I was told it's not available and those cheap flights are subject to availability.i booked with Business Fly and was given a fair package on our flights but overall good price for what I paid.
The communication all throughout was easy . Sumit is very accomodating

28 juillet 2025
Avis spontané
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Réponse de Business Fly

Dear Customer,

Thank you so much for your feedback and for taking the time to share your experience. We're glad to hear that Sumit was helpful and accommodating throughout the booking process and that the overall communication was smooth.

We understand your concerns regarding the price match and the availability of advertised fares. As you rightly mentioned, many of the lowest fares shown online are subject to real-time availability and may change quickly, which can sometimes limit our ability to match them.

That said, we’re happy you found the package with Business Fly to be fair and appreciate your understanding. Your feedback helps us improve, and we hope to serve you even better in the future.
Safe travels, and thank you for choosing us!

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

It was great experience

It was great experience. Easy and done with complete details provided. Thank you for your help on booking right ticket.

28 juillet 2025
Avis spontané
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Réponse de Business Fly

Dear Mr. Padavala,

Thank you for your kind words! We're so pleased to hear that you had a great experience and found the booking process easy and well-detailed. It was our pleasure to help you secure the right ticket.

We look forward to assisting you again in the future!

Warm regards,
The Business Fly Team

Noté 5 sur 5 étoiles

Very good service

Very good service, Robin was a great help, got me a great deal, Thank you

22 juillet 2025
Avis spontané
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Réponse de Business Fly

Dear Lynn,

Thank you for your wonderful feedback! We're glad to hear you received very good service and that Robin was able to assist you with a great deal.

We'll be sure to pass along your kind words to him. We appreciate your trust in Business Fly and look forward to helping you again soon!

Warm regards,
The Business Fly Team

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