Freddie was amazing from start to finish! He wasn’t pushy and generally seemed to care about ensuring I received the correct level of warranty, he also had good knowledge on the mechanics of a car so... Voir plus
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James at Buyawarranty was very helpful and knowledgeable and was able to answer my questions to help me make the most informed decisions possible to best meet my needs. He was reliable and always call... Voir plus
L'entreprise a répondu
I could not be more delighted with Thomas Clark the advisor I had call me. He was patient, got in with it without any messing about, answered all my questions clearly and concisely, and all in all I h... Voir plus
L'entreprise a répondu
The whole process of getting a warranty for my car was excellent especially due to James Reed the sales manager. He was very helpful and polite He answered all my questions and assured me of my c... Voir plus
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À propos de l'entreprise
- Prestataire de transport automobile privé
- Assurance auto
- Atelier de mécanique automobile
- Atelier de réparation automobile
- Garage automobile
- Inspection de véhicule
Écrit par l'entreprise
Buy A Warranty is a trusted UK vehicle warranty provider, helping drivers protect their cars and vans from unexpected repair costs and breakdown expenses. We provide flexible car warranty and van warranty plans designed to give motorists peace of mind, dependable support, and greater confidence on the road. Whether you have recently purchased a used car, rely on a family vehicle, or need protection for a van, Buy A Warranty makes vehicle cover simple, accessible, and easy to manage. Our warranty options are built to help reduce the financial stress of sudden mechanical or electrical faults, so you can avoid costly surprises when problems occur. Customer care is at the heart of our service. From your first enquiry to ongoing aftercare, our team offers clear guidance, explains the claims process in straightforward terms, and helps you choose the right level of vehicle warranty cover for your needs. With competitive pricing, transparent support, and a commitment to delivering a smooth customer experience, Buy A Warranty supports drivers across the UK with reliable vehicle protection they can trust from start to finish. We are here to help you stay protected, manage repair risks, and drive with confidence every day.
Coordonnées de contact
Royaume-Uni
- buyawarranty.co.uk
Get £50 Off Your Car Warranty Today
4,7
Excellent
292 avis
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Réponse de Buyawarranty
Thank you for your kind review and recommendation. We’re really pleased to hear that you felt you received the best service from us. It means a lot to know that your experience was positive and that you would recommend Buyawarranty to others. Providing helpful, clear and reliable support is very important to our team, so your feedback is greatly appreciated. Wishing you safe and happy driving.
Just Excellent and quick
2 mai 2026
Réponse de Buyawarranty
Thank you for your kind review. We’re really pleased to hear that you found our service excellent and quick. Providing helpful support in a clear and timely way is very important to us, so it’s great to know your experience was a positive one. We truly appreciate you taking the time to share your feedback and are glad we could assist. Wishing you safe and happy driving.
Réponse de Buyawarranty
Thank you for your kind review. We’re pleased to hear that you found our service prompt, and we really appreciate you taking the time to share your feedback. Providing quick, clear and helpful support is important to us, so it’s great to know your experience was a positive one. We hope your cover gives you confidence and peace of mind on the road. Wishing you safe and happy driving.
Réponse de Buyawarranty
Thank you for your kind review. We’re pleased to hear that your questions were answered clearly and that you felt supported throughout. We know choosing the right warranty cover can sometimes raise a few queries, so it’s important to us that customers receive helpful information and feel confident in their decision. We really appreciate you taking the time to share your feedback. Wishing you safe and happy driving.
Excellent support
I had problems on the website so I emailed support. James contacted me and set it up over the phone in 15mins.
8 mai 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind review. We’re pleased to hear that James was able to help after you experienced issues on the website and got everything set up for you over the phone so quickly. It’s important to us that customers feel supported and that the process is made as straightforward as possible. We really appreciate your feedback and are glad we could assist. Wishing you safe and happy driving.
Réponse de Buyawarranty
Thank you for your kind review. We’re pleased to hear that you found our team very helpful and friendly. Providing clear, polite and supportive service is important to us, so it’s lovely to know this came across in your experience. We really appreciate you taking the time to share your feedback and are glad we could help. Wishing you safe and happy driving.
Thomas was very good at explaining the…
Thomas was very good at explaining the warranty we needed for our BMW X5 it is kind of a minefield looking for a warranty to get the correct cover bit Thomas made it easy for us to understand and we appreciated that
Thanks very much
Excellent customer service
The Comries
6 mai 2026
Avis spontané
Réponse de Buyawarranty
Thank you, The Comries, for your lovely review. We’re really pleased to hear that Thomas explained the warranty clearly and helped make choosing the right cover for your BMW X5 easier to understand. We know vehicle warranty options can sometimes feel like a minefield, so it’s great to know you felt supported and confident in your decision. Your kind words about our customer service are much appreciated. Wishing you safe and happy driving.
Réponse de Buyawarranty
Thank you for your kind review. We’re pleased to hear that you found our service good, and we really appreciate you taking the time to share your feedback. Providing helpful, clear and reliable support is very important to us, so it’s great to know your experience was a positive one. We hope your cover gives you confidence and peace of mind when you’re on the road. Wishing you safe and happy driving.
Customer service is good 👍
Customer service is good 👍
And hopefully the garages are good?
20 avril 2026
Réponse de Buyawarranty
Thank you for your kind review. We’re pleased to hear that you found our customer service good, as providing helpful and clear support is very important to us. We also understand your point about the garages, and our team is always here to help guide you through the process if you ever need to make a claim. We appreciate your feedback and wish you safe and happy driving.
Ash knew what I wanted
Ash knew what I wanted . .didn't try the "ssell" pitch explained in detail how it worked..Exactly what I was looking for..thank you
Highly recommend
20 avril 2026
Réponse de Buyawarranty
Thank you for your kind review and recommendation. We’re really pleased to hear that Ash understood exactly what you were looking for and explained everything clearly without any pressure. It’s important to us that customers feel informed and comfortable when choosing their cover, so your feedback is very much appreciated. We’re glad we could provide the service and support you were looking for. Wishing you safe and happy driving.
Excellent service
Excellent service, reasonable price by Paying by direct installments too.
It makes my life so much easier budgeting my funds.I would recommend my friends to Buyawarranty Every time.
Thank you.
Dennis in Erith Kent
9 avril 2026
Réponse de Buyawarranty
Thank you, Dennis, for your kind review. We’re really pleased to hear you found our service excellent and the price reasonable. It’s great to know that paying by direct instalments has made budgeting easier for you. We also appreciate your recommendation to friends, which means a lot to us. We’re glad to have provided cover that gives you confidence and peace of mind. Wishing you safe and happy driving in Erith and beyond.
simple to use
21 avril 2026
Réponse de Buyawarranty
Thank you for your review Paul. We’re really pleased to hear that you found the process simple to use.
Making everything clear and straightforward for our customers is something we focus on, so it’s great to know that came across in your experience.
We appreciate you taking the time to share your feedback and your support. Wishing you safe and happy driving, and we look forward to assisting you again in the future.
The advisor I spoke to was so helpful…
The advisor I spoke to was so helpful and easy to chat with. He made things very clear and I was happy with my car warranty purchase and what I received for my money. Excellent service would definitely recommend Buyawarrenty
27 avril 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind review. We’re really pleased to hear that the advisor you spoke with was helpful, easy to talk to, and able to explain everything clearly.
It’s great to know you felt confident in your warranty purchase and the value it offers. Providing clear information and supportive service is very important to us.
We truly appreciate your recommendation and look forward to being there for you when needed. Wishing you many miles of safe and happy driving.
Be very very careful!
A lot of the reviews here are based on the customer service and advice given by James when purchasing this warranty. Indeed, many have mentioned the extra 3 or in my case 6 months that were thrown in. It certainly does sound amazing. Their website makes some really bold claims including “if it breaks, we’ll fix it.” “All parts covered’ and “vehicle issues are stressful, making a claim shouldn’t be.” Sadly, the reality of making a claim is very different. As I was driving along, I experienced a sudden violent knocking and juddering noice coming from my vehicle. I immediately took it to my local Garage. After the issue was diagnosed we looked through the warranty to see if it would be covered. The Garage, who deal with a substantial amount of warranty claims through many different companies were sure that I would be covered. The website notes a claim helpline that suggests the Garage should call for a quick decision (often in less than 2 hours!). The garage called the hotline and after 37 minutes of being on hold was cut off. They tried a further twice and again after calls of over 30 minutes were unanswered. As time is money for a small independent garage, he said he wasn’t prepared to wait any further and emailed the claims department instead. Upon telling me this, I thought I should try the claims hotline and indeed, I was lucky to be answered after only 28 minutes on hold. Only to be told that if the claim had been submitted by email it would take 48 to log and get passed for assessment. She went on to tell me that the Garage should have called the hotline! I explained the issues and asked if they could contact the garage but no, the garage had to call. I went back to the Garage who said they wouldn’t waste more time waiting on the phone but if I wanted to go to the garage and make the call, they would speak to the claims adviser if they answered. So, I cycled 6 miles a to the garage to make the call. After 20 minutes on hold I was cut off. The second call lasted 16 minutes before again I was cut off. In frustration, I called the sales helpline, which was unsurprisingly answered by James on the second ring. I explained my issues and he said he would escalate and I would receive a call back in a few minutes. The call back didn’t happen, but I received an email asking for all the information that the garage had already sent. Back to James who informed me that nothing further could be done that evening as they were about to close but I would be contacted in the morning. A further 6 mile cycle home followed. The following morning, I received a email from the claims team asking for more information. I replied that the garage were best placed to give them the information they required and I asked them to contact the garage. They assured me that they would reach out to the garage. An hour later, a further email was received saying that they needed to appoint an independent 3rd party engineer so that he could make a fair and evidence based assessment. I asked if they had contacted the garage and was told no. That afternoon, I made a complaint to Buyawarranty and received an email back saying they apologised for not being able to contact the claims team and they would review in house (short for we wont do anything) but an engineer was still needed and I could wait for an engineer to be appointed or as a gesture of goodwill, they would just refund my money and cancel the policy (short for that will be a cheaper option than paying out the £1300 claim.) I suggested that I wanted to continue the claim and asked for the engineer to be appointed. I was told yesterday that the engineer would be appointed and I would be informed when the inspection would take place. Today, I have received an email saying that based on the Garage report (they still haven't spoken to the Garage) that my claim is rejected. I have now been without my vehicle for 4 days and was waiting for a 3rd party engineer which now appears not to be happening. Please look further than the great customer service provided by James, the 3 or 6 month freebies and the bold claims on their website and ask yourself if the warranty is actually worth the paper its written on or if Buyawarranty is just based on a pack of lies. UPDATE 28.04.26 A couple of hours after I received the rejection email a further email was sent formally retracting the rejection email stating it was sent “prematurely” and an independent engineer would be appointed by the end of the next working day. That didn’t happen! I reached out to them as suggested in the reply to my review and got no response from Management. A week without my vehicle and I am now left to get the repairs done at my expense and seek to recover my loss through the County Court. YOU SERIOUSLY DON’T WANT TO BUY A WARRANTY FROM THIS COMPANY!!
24 avril 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your feedback Andrew. We are sincerely sorry for the experience you have had and fully understand your frustration. Your case is being actively dealt with at management level and we are committed to resolving this for you as a matter of urgency. Please contact us directly at info@buyawarranty.co.uk and a member of our management team will respond to you personally.
Professional & knowledgeable
Professional & knowledgeable, covered all options available to me … giving me all the information I required to make a decision right for me.
3 avril 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback Stephen.
We are really pleased to hear that you found our team professional and knowledgeable, and that all options were clearly explained to help you make the right decision. Providing clear information and supporting customers in choosing suitable cover is very important to us.
It is great to know you felt well informed throughout the process. We truly appreciate your comments and wish you safe and enjoyable driving ahead.
James was very helpful and professional…
James was very helpful and professional great product and excellent service would recommend
24 avril 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback Kadir.
We are delighted to hear that James provided helpful and professional support, and that you are happy with both the product and the service you received. It is great to know you would recommend us, as that reflects the level of care we aim to provide to every customer.
We truly appreciate your support and look forward to being there if you ever need us. Wishing you safe and enjoyable driving ahead.
New Warranty For New Van
James took his time to explain everything in detail. Also had a lot of patience showing me around the site and what to do if I needed to make use of the warranty in the future. Let us hope that if I ever need to make a claim and use this warranty it is as good and as quick as it was taking it out.
24 avril 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback.
We are really pleased to hear that James took the time to explain everything clearly and guide you through how the warranty works. It is great to know you felt supported and confident about what to do if you ever need to make a claim.
We aim to keep our claims process just as clear and straightforward, so you can rely on us when it matters. We appreciate your trust and wish you safe and worry free driving ahead.
Réponse de Buyawarranty
Thank you for your kind feedback Ingrid.
We are really pleased to hear that you found our team polite, helpful, and focused on making sure you were happy with the service. Providing a positive and supportive experience for our customers is always our aim.
We truly appreciate you taking the time to share your experience and hope you continue to feel confident in your cover. Wishing you safe and enjoyable driving ahead.
Great customer service given by ash miller
Was looking for new cover for warranty and faced few issues to process my purchase but got call back straight away from ash willer and he went out of hes way to sort my problem out and give me good price with better warranty thank you so much for your great service ash it’s much appreciated. 🤝
24 avril 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your thoughtful feedback Aliya.
We are really pleased to hear that Ash was able to step in quickly, resolve the issues you faced, and support you through the process. It is great to know he went the extra mile to provide a solution and a warranty that suited your needs at a fair price.
Providing prompt support and clear guidance is very important to us. We truly appreciate your kind words and wish you safe and worry free driving ahead.
Great to deal with
James was great to deal with. Very friendly and extremely helpful. Any questions were fully answered and just very easy to deal with 😊
24 avril 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback Judith.
We are really pleased to hear that James was friendly, helpful, and able to answer all your questions clearly. Making the process easy and straightforward for our customers is something we always aim for, so it is great to know this was your experience.
We truly appreciate you taking the time to share your thoughts and wish you safe and enjoyable driving ahead.
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