I can't rate zero stars here but would if I could. Glass ordered and paid for mid-March, Here we are mid-May, and nothing showed up. No replies to any polite emails, no phone contacts ever available.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Although the delivery day had been postponed our glass arrived while we were away We talked to the driver via 'ring' and he was superb. He offloaded the glass and put it safely round the back of the h... Voir plus
I would give 5 stars if it was clearly communicated every single piece comes engraved with a company stamp with phone numbers etc. Why do I need to see that nuisance? This may be ok in communal build... Voir plus
L'entreprise a répondu
Spoke to Ryan via the online chat option initially. He was very helpful and gave me a deal on the glass I required (3 x bespoke 6mm toughened glass panels to cover new kitchen worktops). Ordered them... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Marchand de verre
- aussi dans
- Boutique de vitrerie et miroiterie
- Fabricant de verre
- Installateur de double vitrage
- Magasin de verre
- Vitrier
Écrit par l'entreprise
UK's Premium supplier of Toughened Glass, Laminated Glass, Printed Glass & Low Iron Glass for Balustrades, Splashbacks, Shop Facades, Structural Glass
Coordonnées de contact
Unit 3 Aria Park, Sherwood Avenue, NG18 4ZE, Mansfield, Royaume-Uni
- 0333 577 3578
- sales@buyglass.co
- buyglass.co
3,3
Moyen
289 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 10 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Glass Art image
The Glass art that we ordered turned out far better than expected. Lexi helped me through the whole process, she was excellent at her job from start to finish. I would highly recommend this company.
10 août 2023
Avis spontané
Excellent service and quality
Great communication and advice as to which glass would be suitable.
Arrived on time and really pleased with finished project.
Recommended without any reservation.
25 août 2023
Avis spontané
Great product, great experience.
I purchased 1cm toughened glass for a staircase. My contact was with Ryan in sales, he was a pleasure to deal with, helpful and gave good advice. Delivery was on time with useful updates and a friendly, accommodating driver delivering a quality product. I originally had several quotes and this was the cheapest by far. I would not hesitate to recommend or use again.
21 juin 2023
Avis spontané
What a fantastic company
What a fantastic company
I had great report with Leon from start to finish
He gave me great advice and we had some great banter while he took my money
It was like an anaesthetic to relieve the total price
In fairness to him it was the cheapest around
It arrived on time and with a very nice delivery driver
One of the staff not a contractor so he cared about the company too
All in all a fantastic service from start to finish
Oh when will the cleaner be round we must be due a free wash by now
I have used another company before now but I will be staying with these guys now 🌟🌟🌟🌟🌟
19 mai 2023
Avis spontané
Very happy customer
Good communication with Ryan from the beginning, answering technical questions and assisting with some initial delivery issues. Very pleased with the 8x 10mm toughened glass panels all at different sizes and all supplied within 1mm of requested sizes. Beautiful polished edges and 5mm corners rads look really smart. Would definitely recommend.
11 août 2023
Avis spontané
Easy online and convenient customer…
Easy online and convenient customer support
All questions answered throughout transaction.
Good delivery time and very competitive pricing
1 août 2023
Avis spontané
Incompetent company Don’t use!!
When ordering glass and paying for the item online I should not have to be faced with being asked for more money to pay for the item due to faults from the company. If a deal was made and item was paid for you should honour that sale regardless of your incompetence. I would advise to look for another company or be prepared to pay additional cost on top of sale price. Customer service was not at all helpful.
20 juillet 2023
Réponse de BuyGlass.Co
Mr Butterworth - As you are fully aware following our discussions we had been running updates on our website and an issue occurred during this meaning all of our prices changed and where completely incorrect. There where no additional costs as you mention in your review. There was a short period of time during the evening you ordered that the prices had been changed. As soon as this was noticed the following day the prices where corrected and customers notified of the issue and asked if they still wished to proceed but at the correct price. You originally stated you still wished to proceed. However I then issued the invoice for the balance payment to which you seemed to have some confusion over. You have then asked for a full refund which we are processing and you will have in your bank later this week so nothing lost from your point of view, No incompetence from our side just a technical issue beyond our control that you where made fully aware of. As you chose in the end not to proceed you will get every penny back that you originally spent.
Toughened Glass really good company
I called inquire about a whole sheet of 2100mm x 2100mm toughened glass and straight away , Yep we can do that.
I'd been let down by another two companies prior.
The communication and arranged delivery date were 100% perfect and delivered on the date organized
22 juillet 2022
Avis spontané
All went okay with the order
All went okay with the order. Good value . Unfortunately, we had issues with the fitting of the glass ( it cracked) as we should have made the glass about 6mm more smaller to allow for the tape and some tolerance. Decided to just replace the full window now.
15 mai 2023
Avis spontané
Service brilliant
Service brilliant. Wanted to post a picture. So pleased
20 juillet 2023
Avis spontané
Stair and landing 10mm toughened glass.
The staff at BuyGlass have been extremely helpful, from the sales to the delivery driver. The prices are very competitive, at least 30% cheaper than buying locally. The quality of the glass is excellent and very well finished. I would highly recommend this company.
7 juillet 2023
Avis spontané
Great customer service
Great customer service, and all of the order was cut and processed to spec, would definitely recommend this company.
15 février 2023
Avis spontané
We were one piece large glass short…
We were one piece large glass short next day direct delivery straight to our home
11 mars 2023
Avis spontané
Thanks great product and quick delivery
18 juillet 2023
Avis spontané
Great price compared to the market
Great price compared to the market
Quick delivery
Component with all the right specs
15 décembre 2022
Avis spontané
Glass for a hearth
I needed some thick glass for a hearth. I called at a local supplier who offered me two thicknesses of glass on a "take it or leave it" basis. I scoured the internet and eventually came across BuyGlass. Almost endless options, rapid turnaround, simple and convenient delivery and a price that was cheaper than my local supplier.
18 juillet 2023
Avis spontané
The glass arrived safely and in good…
The glass arrived safely and in good order. I would recommend BuyGlass.Co to friends
8 juin 2023
Avis spontané
Very happy customer!
Very happy with the whole order system. Delivery was seamless and the delivery driver was extremely courteous. We received a telephone call in advance of delivery on the day to give us notice of when the delivery would be made which was really appreciated. Would highly recommend this company.
10 avril 2023
Avis spontané
Nothing was too difficult
Nothing was too difficult, arrived on time.
Very good Company to deal with!
24 février 2023
Avis spontané
Always great service and a good price
1 juin 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.