The product was delivered in a timely manner as expected. Unfortunately the product did not work out for me and I am dealing with customer service to obtain a refund. I’m hoping that will go smoothly.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I did have a negative start to my dealings with this company as there was an issue with additional items being added to my order without my consent.... but after a bit of back and forth with the team... Voir plus
L'entreprise a répondu
I have contacted these guys 3 times now regarding the mouth guard I purchased which is way too big for my mouth. Not once have they offered any help, just instructions on how to mould which I alread... Voir plus
L'entreprise a répondu
Ich hab schon eine schiene und bin sehr zu frieden damit. Darum hab ich mir jetzt ein parr mehr bestellt und bin mit der abwieklung vast zufrieden ,mit PayPal würde es schneller gehn alls mit Kartenz... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
SleepZee Anti-Snoring Mouthpiece is designed to help reduce snoring and support a better night’s sleep. It is worn during sleep and works by gently adjusting the position of the lower jaw, helping to keep the airway more open and reduce the vibrations that cause snoring. The mouthpiece is easy to use and can be adjusted for a more comfortable fit, making it suitable for regular use as part of a nightly routine. Its compact and discreet design also makes it convenient for travel or sleeping away from home. Snoring often affects not only the person experiencing it but also their partner, leading to disrupted sleep and daytime tiredness. By helping to create a quieter sleep environment, SleepZee can contribute to more restful nights and improved comfort for both. It is often chosen by adults looking for a simple and non-invasive option to manage snoring without turning to more complex or expensive solutions. Reusable and straightforward to maintain, SleepZee offers a practical way to improve sleep quality in an accessible and convenient manner.
Coordonnées de contact
3,7
Moyen
86 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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To many bonus products to get through
I don't like the fact that you try to get me to buy all kinds of other things. When I came here, just to purchase one mouthpiece.
2 septembre 2026
Avis spontané
Réponse de SleepZee
Hello Kelly,
Thank you for your feedback.
We are committed to maintaining a clear and transparent customer experience. Every customer is given the option to add or decline additional products during checkout, and nothing is included without their knowledge and consent.
A dedicated agent is now reviewing your case to work toward a prompt resolution.
Kind regards,
Kayla from SleepZee
The product was delivered in a timely…
The product was delivered in a timely manner as expected. Unfortunately the product did not work out for me and I am dealing with customer service to obtain a refund. I’m hoping that will go smoothly.
30 août 2026
Avis spontané
Réponse de SleepZee
Hi there,
Thank you for taking the time to provide your feedback.
While we are pleased to hear your order arrived on time, we would like to review your experience with the product and refund process further. As we are unable to locate your order from the review alone, we have requested further information from you.
Our team will gladly investigate your case and provide the appropriate assistance once we receive the details.
Kind regards,
Kayla from SleepZee
Good team behind the scenes, despite having issues with the website.
I did have a negative start to my dealings with this company as there was an issue with additional items being added to my order without my consent.... but after a bit of back and forth with the team they were able to refund my credit card for the order, making me feel like I can shop with them in the future and trust that they will make things right.
25 août 2026
Avis spontané
Réponse de SleepZee
Hi Lauren,
Thank you for your feedback and for giving our team the opportunity to resolve the situation. We’re glad the refund was successfully arranged and that you feel confident shopping with us again.
Providing clarity and confidence at every step of the purchasing process is important to us. We truly appreciate your trust and support!
Kind regards,
Kayla from SleepZee
Great price and a well-reviewed product.
26 août 2026
Avis spontané
Réponse de SleepZee
Hi Jose,
Thank you for the 5 stars. We’re pleased to hear you found the product a great value and well-reviewed. Your support means a lot to us!
Kind regards,
Kayla from SleepZee
Unconfortable buying experience
I did not like the way other items kept on trying to make me buy more
17 août 2026
Avis spontané
Réponse de SleepZee
Hi Paul,
Thank you for bringing this to our attention.
Additional products are presented as optional offers, and orders are only created once checkout has been completed and payment is confirmed.
We’ve escalated your case to our support team, and an agent will review your experience and assist you further.
Please keep an eye on your email inbox for further communication.
Kind regards,
Kayla from SleepZee
I hope this works as advertised
I hope this works as advertised! PS - I couldn’t give you 5 stars because I don’t need to have so many offers for additional items when I am trying a new product for a first time. Thanks
16 août 2026
Avis spontané
I have contacted these guys 3 times now…
I have contacted these guys 3 times now regarding the mouth guard I purchased which is way too big for my mouth.
Not once have they offered any help, just instructions on how to mould which I already knew.
This company is a complete failure with no to little care or respect for their customers
15 août 2026
Avis spontané
Réponse de SleepZee
Hello Linda,
Thank you for sharing your feedback.
We take your experience regarding the fit of the mouth guard and the support provided seriously. Our team is committed to providing clear and effective assistance, and all cases are handled in accordance with our return policy.
We have assigned an agent to review your case and work with you toward a resolution.
Kind regards,
Kayla from SleepZee
Company very honest and helpful
13 août 2026
Avis spontané
Was easy to order product and was received quickly.
Was easy to order product and was received very quickly.
The problem was that I just could not get the product to
fit in my mouth comfortably and did not see how it ever could. And that is the reason I decided to ask for a refund.
3 août 2026
Avis spontané
Friendly & helpful associate
Friendly & helpful associate - still waiting for return label
7 août 2026
Avis spontané
fast polite and efficient customer…
fast polite and efficient customer service for refund because the product was not as advertised and completed useless. 1 of the mouthpieces was broken when arrived.
6 août 2026
Avis spontané
a bit disappointed it stated £49.95…
a bit disappointed it stated £49.95 then the actual payment is £20.00 more ?
1 août 2026
Avis spontané
Réponse de SleepZee
Hi Mrs. Linda,
Thank you for your feedback.
We take transparency during checkout seriously. Orders only include additional products, warranties, or optional offers that are actively selected and confirmed by the customer. We would like to review the difference in the amount charged and clarify your case.
A dedicated agent has been assigned to review your case and assist you further.
Best regards,
Kayla from SleepZee
Ich hab schon eine schiene und bin sehr…
Ich hab schon eine schiene und bin sehr zu frieden damit.
Darum hab ich mir jetzt ein parr mehr bestellt und bin mit der abwieklung vast zufrieden ,mit PayPal würde es schneller gehn alls mit Kartenzahlung,weil es nur kleine kliek ist und dann alles auto matisch geht ohne langes aus füllen.
1 octobre 2025
Avis spontané
Great Customer Service
Ordering was easy. Shipping was fast. Customer Service was quick to respond.
21 juillet 2026
Avis spontané
They don’t respond after purchase!!
I ordered the device, and decided I didn’t want it. Their website indicates you can return it if you change your mind. I didn’t open the packaging that contained the mouthpiece, and my request was within the 14 day timeframe. I have received no response at all. Beware!!
17 juillet 2026
Avis spontané
Réponse de SleepZee
Hello Jane,
Thank you for bringing this to our attention.
We take customer feedback seriously and aim to handle return requests in accordance with our policies. After reviewing your order, we can confirm that all charges were fully refunded.
An agent has been assigned to your case following your recent contact with our support team. We look forward to assisting you further.
If you need any further assistance, please feel free to reach out to our support team.
Best regards,
Kayla from SleepZee
Actually the rating should be zero
Actually the rating should be zero. Awful customer service on top of a stupid product that does not only NOT work but doesn't fit into any size mouth. Please DO NOT order this. Contacting them was totally frustrating and after over 1 month of back and forth they wouldn't do anything to rectify their bad product,
15 juin 2026
Avis spontané
Réponse de SleepZee
Hello Sally,
Thank you for your feedback.
We take your experience seriously and would like to look into the details of your case. Our return process is handled in accordance with the return policy available on our website.
Since we could not identify your order from the information provided, we have sent you a separate request for your order details.
We look forward to assisting you further.
Best regards,
Kayla from SleepZee
The product itself
The product itself, easy ordering process and demos. The extra product offers is annoying though.
8 juillet 2026
Avis spontané
Technical or costumer service is very…
Technical or costumer service is very profesional and try to solve any problems regarding a ordering so fast is possible.
3 juillet 2026
Avis spontané
Product size
I can't really rate the overall Product other than to say it's definitely not one size fits all. I couldn't get the guard in my mouth to adapt it to my teeth because it was too large.
2 juillet 2026
Avis spontané
Réponse de SleepZee
Hi Rita,
Thank you for taking the time to share your experience.
Feedback like yours helps us better understand customer experiences and identify opportunities for improvement.
To look into your case further, we have assigned a dedicated agent who will be in touch shortly to assist you.
Kind regards,
Kayla from SleepZee
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