The product was delivered in a timely manner as expected. Unfortunately the product did not work out for me and I am dealing with customer service to obtain a refund. I’m hoping that will go smoothly.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I did have a negative start to my dealings with this company as there was an issue with additional items being added to my order without my consent.... but after a bit of back and forth with the team... Voir plus
L'entreprise a répondu
I have contacted these guys 3 times now regarding the mouth guard I purchased which is way too big for my mouth. Not once have they offered any help, just instructions on how to mould which I alread... Voir plus
L'entreprise a répondu
Ich hab schon eine schiene und bin sehr zu frieden damit. Darum hab ich mir jetzt ein parr mehr bestellt und bin mit der abwieklung vast zufrieden ,mit PayPal würde es schneller gehn alls mit Kartenz... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
SleepZee Anti-Snoring Mouthpiece is designed to help reduce snoring and support a better night’s sleep. It is worn during sleep and works by gently adjusting the position of the lower jaw, helping to keep the airway more open and reduce the vibrations that cause snoring. The mouthpiece is easy to use and can be adjusted for a more comfortable fit, making it suitable for regular use as part of a nightly routine. Its compact and discreet design also makes it convenient for travel or sleeping away from home. Snoring often affects not only the person experiencing it but also their partner, leading to disrupted sleep and daytime tiredness. By helping to create a quieter sleep environment, SleepZee can contribute to more restful nights and improved comfort for both. It is often chosen by adults looking for a simple and non-invasive option to manage snoring without turning to more complex or expensive solutions. Reusable and straightforward to maintain, SleepZee offers a practical way to improve sleep quality in an accessible and convenient manner.
Coordonnées de contact
3,7
Moyen
86 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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The rejection line too small
The rejection line of the additional items is small. I missed this on one of the items so was charged for it.
6 mai 2026
Avis spontané
The purchase of the device was easy
The purchase of the device was easy, however, the popups to buy additional items was annoying and the opt out buttons were shaded and difficult to check.
3 mai 2026
Avis spontané
I have not received the product yet
I have not received the product yet, but ordering was easy and quick.
22 avril 2026
Avis spontané
Too many "bonus" purchases before you…
Too many "bonus" purchases before you get to the purchase page with small opt-out sections.
Other than that, very easy to use.
Can't WAIT to try the product!
21 avril 2026
Avis spontané
Customer service was amazing in their quest to handle an issue
I had an issue with the number of units purchased on my original order, and after speaking with customer service my issue was handled quickly and in a very professional manner. I would definitely order from your company again based on the experience I had.
17 avril 2026
Avis spontané
So far all good with the ordering…
So far all good with the ordering process. Hopefully product is just as good.
19 avril 2026
Avis spontané
I didn't like all the stuff you were…
I didn't like all the stuff you were trying to sell me just to get to check out.
19 avril 2026
Avis spontané
Too many additional sales pitches
8 avril 2026
Avis spontané
the process was easy
8 avril 2026
Avis spontané
The transaction was fine - too many addons
The transaction was fine. Too many add-ons to get to the point of checking out.
7 avril 2026
Avis spontané
I wish your system had an immediate…
I wish your system had an immediate confirmation of our order. I didn't get one on my email, so I had to write to your chat and NOW I have my confirmation. Also wish the confirmation would say how long the delivery will take.
4 avril 2026
Avis spontané
Get only what you need and then get out
Too many adds to try and see other things to you
3 avril 2026
Avis spontané
Réponse de SleepZee
Hi Robert,
Thank you for the review.
These options are designed to highlight additional products that some customers find useful, but they are completely optional and can be skipped.
We appreciate your feedback and are continuously working to improve the overall experience. If you have any further questions or concerns, please feel free to reach out via support@sleepzee.com
Best wishes,
Kayla from SleepZee
Easy to order
Easy to order, but too many add-on options to decline before getting to the final payment.
30 mars 2026
Avis spontané
Quick response to my inquiry
I reached out to the company to ask about my order; as it seemed to be taking a long time to receive. They got back to me promptly and said they would look into it. Then oi did receive the order shortly after.
26 mars 2026
Avis spontané
The ordering process was confusing
The ordering process was confusing. I unintentionally ordered more than I wanted. I called customer service the next day and requested that part of my order be cancelled. I was told it would be and a refund would be issued for that part of the order. However, when I rec'd my order, it was a full order and not cancelled as I was told it would be. I will return the items you sent, but will not pay for the return cost. I called again, we'll see what happens now....
24 mars 2026
Avis spontané
Réponse de SleepZee
Hello Elizabeth,
We appreciate you taking the time to provide feedback.
Our return policy for hygiene-sensitive products, including personal care and consumables, does not allow returns once items have left our facility, ensuring safety and quality for all customers.
Your concern has been escalated, and a dedicated agent is now reviewing your case to work toward a prompt resolution.
Best regards,
Kayla from SleepZee
The extra offers made things confusing
The extra offers made things confusing. I ended up ordering 3 anti-snoring mouth pieces instead one. Which is fine considering there is a 60 day money back guarantee. I am hopeful it works well and then I'll have extras.
24 mars 2026
Avis spontané
Réponse de SleepZee
Hi Jeanne,
Thank you for sharing your experience.
We understand that navigating multiple add-on options can sometimes feel overwhelming. These suggestions highlight add-on products that some customers find useful; they are optional.
We appreciate your feedback and are always looking for ways to make the ordering experience smoother. If you have any further questions or need assistance, please reach out via support@sleepzee.com
Kind regards,
Kayla from SleepZee
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