BYMiT Avis 268

Vendor put wrong address on my parcel, no idea where it has ended up....no reply from them to my numerous emails, no phone number available to contact them. And they did not honour the 15% promo for my first order, either.......not impressed...........spent £132 and got nothing to show for.........

Easy site to order from. Fast delivery. Good promotion which encouraged me to order more. Dog food can be expensive when you want to buy good quality. This site had an incentive buy 3 get 1 free. Great offer.

Quick delivery, well packed, no damaged or didn't tins! Free samples was an nice surprise!

I buy dog food for my dog with a sensitive stomach and I haven’t been able to find any food that suits him better than the one from here - obviously this is a good thing & I’m happy that ByMit stock a wide range of suppliers that aren’t in usual pet stores.

However, I have only ever ordered 3 or 4 times in total and I have had to get in contact twice as I’ve been sent the wrong amount of food/something has gone wrong during delivery which means I haven’t ended up with the right amount of food. Unsure what is happening as once the package was returned to sender before it ever reached me & now I have received a box that was supposed to have 2 bags in but only had 1. Regardless, it is getting rather irritating having to get in contact to receive what I initially ordered.

The first time ByMit sorted it out and resent the parcel but I am still waiting for a response this time (only informed them of the issue yesterday). It’s also hard to keep track of parcels as they have previously sent out multiple parcels for one order, so I just assumed that the parcel I received was only supposed to have one bag of food in, which has delayed me getting in touch.

Overall they’re a good company but if you have a big dog like me & need to buy food in bulk, make sure you check the parcels/deliveries are right because they are often not in my experience.

Amazing customer service :)
Had a really great experience with Catherine from customer service - helpful above and beyond! Love the products and the range too.

excellent products very fair prices, super fast delivery and well packed excellent experience

Lovely experience / prompt, efficient and even enclosed a gift for my cats to try 🥰

Really pleased with the quality and service, plus received some nice free gifts too! They resolved an issue for me super quick too. 100% recommend BYMiT!

Bymit was new to me and I am always apprehensive about a new website but I was delighted with their service and shall definitely be ordering again. Thank you.

Always wonderful!
I’ve increased the amount we buy. Top notch cat litter , tremendous service!
Thank you

Couldn't find the particular dog food I wanted (everywhere out of stock) and stumbled across this company and the bonus - 20% discount for black friday. Ordering was easy and delivery was prompt.

Delivery on time and I got the product packed up well.

Lovely cat dish, ideal for ragdoll cat with large whiskers. good quality and sturdy ,excellent service , delivered quickly 👍

Speedy delivery! Amazing experience

All good. Cat litter good price. Delivery speedy

Beautiful designed cat bowl perfect for our 20 year old as it’s tilted and stops the food going up and over the edge.