Booked our 2week holiday through Byway travel company. Couldn’t recommend highly enough. All our queries were answered promptly. Train journeys were organised and everything explained clearly. All... Voir plus
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Great advice at the planning stage. Immediate and effective on line support during the trip. A wonderful tour of exciting places with smooth, fun and "green" rail travel. We will use Byway again
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Excellent organisation of a complicated itinerary for our trip through France, Italy and Switzerland. The booking process was very straightforward, with careful explanations about what to do when in p... Voir plus
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We booked the Byway trip to Marrakesh. My husband and young adult children were somewhat sceptical about the amount of time we would spend on the train. No need to fear - we all loved it. A great adve... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Personalised slow travel holidays by train, boat and bus in the UK and Europe. 100% flight free trips from a certified B Corp. All holidays include travel and accommodation, financial protection from ABTA and free disruption replanning. We'll be at your side on WhatsApp throughout your trip, and we'll give you a digital journey guide with local suggestions and all of your tickets in one place. We offer flight-free holidays across Europe, from Scotland to Sicily, Spain to Switzerland.
Coordonnées de contact
International House, E1 6BD, London, Royaume-Uni
- +44 1692 660805
- hello@byway.travel
- byway.travel
4,9
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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New Experience For Us
This is the first time we have used ByWay Travel. Great company! The booking process for easy enough. We travelled from London to Brussels on Eurostar +, then onto Bruges by train. We were booked into a 4 star boutique hotel, which was lovely. Location of the hotel was centralised, so everything was nearby. About a month before our trip they held weekly seminars to go through the train app we needed for our Travel. Also there was WhatsApp support for people that needed it if required.
16 avril 2026
Avis spontané
Réponse : Byway
Hi there,
Thank you so much for this lovely review! It's great to hear that your first trip with us went so smoothly. Your journey to Brussels and Bruges sounds like a brilliant holiday, and we're so pleased you liked the hotel. Really glad the Interrail webinar was helpful for getting to grips with the RailPlanner too. Hopefully we can help you with your next slow travel adventure in the future :)
- The Byway team
Excellent organisation
Excellent organisation of a complicated itinerary for our trip through France, Italy and Switzerland. The booking process was very straightforward, with careful explanations about what to do when in preparation. On the trip itself, the Byway team were so helpful and quick to respond to our querries along the way about managing Interrail tickets and train schedules. We felt very well looked after by them.
11 avril 2026
Avis spontané
Réponse : Byway
Hi Patrick,
Thanks so much for your wonderful review. A trip through France, Italy and Switzerland is quite an adventure, so we're really pleased the planning and booking process felt straightforward and well explained. It's great to hear the team were on hand throughout the trip to help with the Interrail tickets and schedules too. Hopefully we can help you with your next slow travel escape before too long!
- The Byway team
A great holiday by rail to Switzerland
A great holiday by rail to Switzerland. The Byway team designed a superb route and hotels were just right.
12 avril 2026
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Réponse : Byway
Hi Liz,
Thank you for your lovely review. A rail trip through Switzerland is a wonderful choice, and we're really pleased the route and hotels all came together so well. We'd love to help you plan the next one soon :)
- The Byway team
Fun, "green" exploring
Great advice at the planning stage. Immediate and effective on line support during the trip. A wonderful tour of exciting places with smooth, fun and "green" rail travel. We will use Byway again
6 avril 2026
Avis spontané
Réponse : Byway
Hi Miranda,
Thank you for your kind words. We're so pleased the planning advice set you up well for the trip, and that the support was there promptly when you needed it along the way. It sounds like a wonderful adventure, and we love that you enjoyed the rail travel itself as much as the destinations. We hope to help you plan your next adventure before too long :)
- The Byway team
The wonderful Byway trip to Marrakesh
We booked the Byway trip to Marrakesh. My husband and young adult children were somewhat sceptical about the amount of time we would spend on the train. No need to fear - we all loved it. A great adventure crossing through France and Spain and then catching the ferry to north Africa. Adequate time spent in each place (although we did extend our stay in Fez to 3 nights rather than 2). As well as all the beautiful places we passed through, the travel was also a great part of the adventure. Would strongly recommend this trip. Byways made everything so very easy - even details like how to book Paris Metro tickets ahead so you did not have to queue at a ticket machine on arrival. It was great fun each evening downloading all the tickets and speculating on the next day of exploration. So sad to have to fly home due to time pressures. Would highly recommend this travel company.
3 avril 2026
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Réponse : Byway
Hi J,
Thank you for such a wonderful and detailed review. It's brilliant to hear that the journey itself became such a big part of the adventure, crossing through France and Spain and onto the ferry to North Africa sounds absolutely spectacular. We're so pleased the whole family were won over, even the sceptics! It's also lovely to hear that the little details like the Paris Metro tips came in handy along the way. We hope we can help you plan your next slow travel adventure before too long :)
- The Byway team
Fantastically organised
Fantastically organised. Itinery was great and easy to follow directions. Locations and hotels were fab and all train tickets booked with seating. Caledonian sleeper was cancelled at midnight in kings cross. There was no support from them but lynne at byway rearranged onward travel and refunded our emergency accomodation. Byway support was fantastic.
7 avril 2026
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Réponse : Byway
Hi there,
Thank you for your lovely review! We're so pleased the itinerary felt easy to follow throughout, and that the hotels and locations all hit the mark. It's also great to hear the train tickets and seat reservations all came together smoothly. We know a midnight cancellation at King's Cross must have been a really stressful situation, so we're glad Lynne could step in promptly to rearrange your onward travel and sort the refund for your emergency accommodation. Hopefully we can help you with another trip in the future :)
- The Byway team
Byway Holiday
Booked our 2week holiday through Byway travel company. Couldn’t recommend highly enough. All our queries were answered promptly. Train journeys were organised and everything explained clearly. All hotels were perfect and location of all really convenient.
Would definitely book again with Byway
28 mars 2026
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Réponse : Byway
Hi Maria,
Thank you so much for this glowing review! Two weeks is a great amount of time to explore by train, and we're so pleased everything came together well for you. It's fantastic to hear that the hotels all hit the mark and that the team were on hand to answer any questions along the way. We hope to help you plan your next slow travel trip before too long :)
- The Byway team
Worth every penny!
From first enquiry to arrival at my final destination, the efficiency and support of the Byway team was exemplary. During the trip there were a few hiccups, neither their fault nor mine, and there was always a speedy response and resolution.
During the planning and pre-travel periods, the team members were available, helpful and responsive.
13 avril 2026
Avis spontané
Réponse : Byway
Hi Anne,
Thank you so much for your lovely review. It's really great to hear that the support felt consistent throughout, from that first enquiry right through to arriving at your destination. We're glad the team responded quickly when hiccups happened, and resolved things for you each time. We hope we can help you plan your next overland adventure soon!
- The Byway team
Great way to see more of the country
Great way to see more of the country as you travel. We saw the bulk of the UK, Scotland and ended with a ferry ride to Ireland. All accomodations were cosy; descriptions were accurate; the one time we required support, they were right there !
20 mars 2026
Avis spontané
Réponse : Byway
Hi there,
Thank you for your kind words! What a fantastic route, travelling through the UK and Scotland before finishing with a ferry to Ireland sounds like a brilliant adventure. We're really pleased the accommodations all lived up to their descriptions, and that the team were on hand when you needed them. Hope we can help you plan your next slow travel journey before too long :)
- The Byway team
Really superb service from start to…
Really superb service from start to finish. Really enjoyed the hotel they arranged in Barcelona, which was so well situated for the train station and city. When I missed a connection due to a train delay, the online help was very helpful and reassuring meaning problems were quickly solved. I would highly recommend Byway for independant train travellors
10 avril 2026
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Réponse : Byway
Hi Steve,
Thank you for your wonderful review. We're so pleased the Barcelona hotel hit the mark, location really does make such a difference to a trip! Missing a connection can be an anxious moment, so it's great to hear the team could get things sorted quickly and put your mind at rest. We hope to help you plan your next rail adventure soon :)
- The Byway team
Amazing trip by train to Portugal (Porto)
Visited some wonderful places, stayed in fantastic hotels, with great advice and support from Byway. We had some ideas of where we wanted to go but they made the trip extra special by suggesting stops and navigating the travel for us and offering hotel suggestions.
21 mars 2026
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Réponse : Byway
Hi James, thanks so much for your lovely review. We're thrilled to hear you had such an amazing trip to Porto and that our suggestions helped make it extra special. It’s great to know the hotels, itinerary, and support all worked well for you! We hope to help you with another trip in the future.
-The Byway team
Our first flight free holiday
This was our first holiday abroad since 2020 and our priority was to travel in a climate friendly way. Byway tailored our holiday around our preferred travel dates, booking trains and hotels along the way and informing us about any timetabling issues promptly so these could be dealt with straightaway. The journey guide enabled us to load our tickets when needed secure in the knowledge that they were there on a WhatsApp chat if required. We were impressed with the quality of the hotels we stayed in and the trains booked for us, often first class. Our first holiday will certainly not be our last holiday with Byway.
1 avril 2026
Avis spontané
Réponse : Byway
Hi there, thanks so much for your lovely review. We're so pleased to hear your first flight-free holiday went so well and that we could support you in travelling more sustainably. We're really glad the journey guide, WhatsApp support, and the quality of the trains and hotels all helped make things smooth and enjoyable. We hope to help you with another trip in the future.
-The Byway team
This was our second trip via Byway
This was our second trip via Byway. It suits us very well to be indapendant & unsupervised but to know there's someone there help if things go seriously wrong.
This was a short journey to northern France and it all went to plan. The small family owned hotels booked by Byway are always a joy.
6 avril 2026
Avis spontané
Réponse : Byway
Hi Mr Williams,
thanks so much for your lovely review. We're really pleased to hear that Byway continues to give you the right balance of independence and reassurance when you need it. It’s great that your trip to northern France went smoothly and that you enjoyed the character of the family-run hotels along the way. We hope to help you with another trip in the future.
-The Byway team
The BEST travel company for railway trips!!!
The organisation of our trip was absolutely first rate. Prior to and during our trip the website link was invaluable. It gave us all we needed to know about the trains we would use, hotel locations and information, information about the places we visited, and more. Byway also did an online tutorial about using the Interrail app. It all made us feel very confident about travelling by train. The WhatsApp link whilst travelling was invaluable. A train was diverted, engineering works caused another train not to run, and we had a little trouble accessing entry to one of the stopovers; The WhatsApp link team were FANTASTIC and everything was sorted out quickly and without fuss.
If you want train travel in Europe, I would whole-heartedly recommend this company.
9 avril 2026
Avis spontané
Réponse : Byway
Hi Dr Graham, thanks so much for your amazing review. We're delighted to hear how confident you felt throughout your trip and that the website, Interrail tutorial, and WhatsApp support all proved so helpful along the way. It’s great to know our team could quickly sort things when plans changed and keep everything running smoothly for you! We hope to help you with another trip in the future.
-The Byway team
Adventures on your doorstep
Really interesting itineraries, very carefully planned and presented. Byways were always on hand to answer any questions. They kept us updated and we couldn’t have had a better experience. Hotels we stayed in were all good. We’d definitely travel with Byways again.
21 mars 2026
Avis spontané
Réponse : Byway
Hi Nicola, thanks so much for your lovely review. We're thrilled to hear you enjoyed our carefully planned itineraries and that our team was helpful along the way. It’s great that the hotels worked well for you too! We hope to help you with another trip in the future.
-The Byway team
Just completed our second Byway trip
Just completed our second trip with Byway and cannot fault them. Great advice and suggested itinerary which we tweaked with their help. Visited London, Turin, Lecco, Chur, Bern and Paris. Excellent support, pointers for things to do and found the Byway Favourite hotels to be very good indeed.
7 avril 2026
Avis spontané
Réponse : Byway
Hi there, thanks so much for your lovely review. We're so glad your second Byway trip went well and that you enjoyed exploring each destination! It’s great to hear our itinerary suggestions, hotel picks, and tips for things to do were helpful. We hope to help you with another trip in the future.
-The Byway team
Customer service very good
Customer service very good, particularly curating the journey and suggesting possible itineraries from a basic outline. Hotel selection also good.
18 mars 2026
Avis spontané
Réponse : Byway
Hi there, thanks so much for your lovely review. We're glad you found our customer service helpful in planning your journey and that the hotel selection suited you. We hope to help you with another trip in the future.
-The Byway team
We have had a wonderful trip in France…
We have had a wonderful trip in France - booked with byway. The organisation was amazing and the transport connections were smooth and easy - even with 3 kids in tow. The hotels were all perfect for our needs too. Excellent customer support. Only regret is not finding ByWay sooner
7 avril 2026
Avis spontané
Réponse : Byway
Hi Rebecca, thanks so much for your lovely review. We're thrilled to hear how smoothly your trip in France went, especially with three kids, and that our transport connections, hotels, and customer support met your needs so well! We hope to help you with another trip in the future.
-The Byway team
Excellent company who provide an…
Excellent company who provide an excellent service. They guide through the creation, nuts and bolts of setting up the trip in a simple personalised way. They are available immeadiately via WhatsApp during the trip and able and willing to manage problems. Very customer orientated. Only word of caution is check accommodation suits you.
16 mars 2026
Avis spontané
Réponse : Byway
Hi CD,
Thank you for such a kind review. We're so pleased to hear that the planning process felt straightforward and personal, and that the WhatsApp support was there when you needed it during your trip. And great tip about checking that the accommodation suits you! Hope we can help with another slow travel adventure soon :)
- The Byway team
5 days in Scotland
Had 5 days in Scotland, all booked for us. Sleeper, trains, transfers, hotels. Just picked up phone and it was sorted in 10 mins. So much easier, a real treat. Don't forget to ask for the type of seats you want on the train!
22 mars 2026
Avis spontané
Réponse : Byway
Hi Kathy,
Thank you for this lovely review! Five days in Scotland with everything taken care of sounds like a real treat indeed. We're so pleased it all came together seamlessly and that the booking process was quick and easy for you. We hope we can help you plan your next trip in the future :)
- The Byway team
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