Calor has been providing excellent service. They supplied two boilers free of charge along with one tank, which really helped me. They also gave me a grace period before starting my billing. Overall,... Voir plus
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Kenny was an absolute gentleman, making sure I got connected with the relevant person to get my Gas sorted. Not only did he go out of his way to make sure I got set up but he also checked in afterwar... Voir plus
L'entreprise a répondu
The ease with which everything happened. From initial contact, Kenny was on site within a day. He give me all the information I required and recommended an installer who was on site to check the requi... Voir plus
L'entreprise a répondu
We are basically stuck at them, because 25 years ago developer signed "contract" with calor gas... 2 weeks ago they send another price increase, but they are already THE MOST EXPENSIVE COMPANY. N... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a leading supplier and distributor of Liquefied Petroleum Gas (LPG) in Ireland, allowing customers who are located off the natural gas grid use LPG gas. For more than eight decades, Calor has dedicated itself to meeting the energy requirements of both homes and businesses. We deliver the warmth, comfort, and reliability of LPG to your doorstep.
Coordonnées de contact
Dublin 12, Irlande
- 014505000
- bulksupport@calorgas.ie
- calorgas.ie
4,4
Excellent
736 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Terrible service
I am on auto fill for my LPG but I discovered that tank was nearly empty. I have emailed and have had 4 phone calls and still no gas. Got a phone call yesterday to say I would have a delivery today but no delivery and am down to 2% according to mycalorgas website.
Ridiculously bad service.
19 janvier 2023
Avis spontané
16 days and still no gas!!!
We have been waiting for 16 days now with no gas and still being told every day the gas is coming. Do not trust this company
19 janvier 2023
Avis spontané
Réponse de Calor Ireland
Thank you for your feedback, it is very important to us. You have sent your review to the online appliance store however, we will forward it on to the relevant department.
Nightmare to place an order online
I've been trying to place an order online but they refused my credit card two times. They blame their payment processor and GDPR for not providing rejection reason. I use my credit card on daily basis and I'm 100% sure the issue is not with my bank. I think they are using this as excuse to refuse my order
20 avril 2022
Avis spontané
Opening an account online doesn’t seem…
Opening an account online doesn’t seem to allow a different delivery address other than the billing address. Updating one changes the other.
Nowadays a simple eircode input should be sufficient.
29 juin 2021
Avis spontané
I had three engineers re routing my…
I had three engineers re routing my calor gas pipe line today, their names are Ash, Charlie & Paul, excellent young men and explained everything they were going to do, accomplished marvellously and when they left made sure everything was working and that I was happy. Garden put back as was as well, so except for the new parts you wouldn’t have known they were here.
Very polite & excellent job done! Thank you Ash, Charlie & Paul, much appreciated!!
18 mai 2021
Avis spontané
When ordering on line there was (and…
When ordering on line there was (and still is) an offer they you receive a €10/£10 Calor Gas Voucher for every portable gas heater purchased.
I have not received my voucher.
22 février 2021
Réponse de Calor Ireland
Thank you for your feedback Triona, it is very important to us. We can see that a voucher serial number has been entered on to your invoice. The voucher is normally in the clear wallet alongside the invoice or inserted into the top of the box. If you can still not locate the voucher please contact our Customer Service Team on +35312003001 and we will cancel the issued voucher and send a new one out.
This is a beautiful product
This is a beautiful product, it's expensive for a gas heater but it's efficient and attractive. It can be rolled easily from place to place.
3 février 2021
Réponse de Calor Ireland
Thank you for your feedback, Una. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Item arrived extremely quickly and…
Item arrived extremely quickly and exactly as shown in the pictures, will definitely be back to shop again!
2 février 2021
Réponse de Calor Ireland
Thank you for your feedback, Thomas. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Quick delivery of a solid functional…
Quick delivery of a solid functional item, good service.
24 janvier 2021
Réponse de Calor Ireland
Thank you for your feedback, Paul; It is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.
Online order of gas heater
I ordered a gas heater on line. It arrived early and in good condition. The goods were as advertised and I am very pleased with my purchase.
Thank you Calor Gas
20 janvier 2021
Réponse de Calor Ireland
Thank you for your feedback, Margaret. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Was good thanks
17 janvier 2021
The regulator supplied was not the…
The regulator supplied was not the correct type for the Calor gas cylinders available locally. Unable to use as intended.
16 janvier 2021
Fixed castors
The order and delivery was fine. The operation of the heater is fine.
The issue I have is that the back two castors are fixed making it difficult to manoeuvre the heater around. We are hoping to replace them with new castors.
14 janvier 2021
Excellent service
Excellent service. Great quality heater with a highly elegant finish.
12 janvier 2021
Excellent
Excellent. Arrived very promptly. Easy to unpackage and set up. Working well and seems to pump out a fair amount of heat (only used on setting 2 so far). Looks great Very pleased.
12 janvier 2021
Product arrived earlier than expected…
Product arrived earlier than expected and was exactly what I wanted
11 janvier 2021
Ordered pigtails for propane cylinders…
Ordered pigtails for propane cylinders and everything went 100%. Delivery was excellent. Well done guys.
10 janvier 2021
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