I had some warranty work completed on our Carthago Chic C Line mainly snagging (we bought the vehicle in 2025). Everyone has been excellent to deal with Conner who managed the warranty process with Ca... Voir plus
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Just brought are first motorhome from these guys , very helpful and everything went smooth , Richard in sales was very informative and easy to communicate emails he responded straight away , the hando... Voir plus
We booked and hired a motorhome for 3 nights following a lucky win in a Prostate cancer charity golf day where Camper UK had donated the prize. From booking through to handover the staff were so fr... Voir plus
L'entreprise a répondu
Motorhome booked in for second time with an intermittent fault with the Alde heating system ‘panel not talking to the boiler’ Luke on reception fitted me in as soon as time in the workshop allowed.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire de camping-cars
- aussi dans
- Agence de location de camping-cars
- Atelier de mécanique automobile
- Atelier de réparation de camping-cars
Écrit par l'entreprise
A family run business based in Lincoln, Camper UK prides itself on being the complete motorhome company. Whether you are looking to purchase a new or used motorhome, repair or service your existing motorhome or are looking for parts and accessories, we can provide it all at Camper UK. We also have a dedicated fleet of hire motorhomes and our own leisure park for those looking to get away for a well-deserved break.
Coordonnées de contact
Camper UK Ltd, LN24JB, Lincoln, Royaume-Uni
- 01522697070
- enquiries@camperuk.co.uk
- camperuk.co.uk
4,9
Excellent
400 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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I phoned David on Monday morning
I phoned David on Monday morning, hoping he could help me, and within minutes, he had sorted my problem, excellent communication and fantastic customer service, highly recommended, and will definitely be using them again, hopefully not too soon in the future, i honestly could not have wished for a better service
4 novembre 2025
Avis spontané
Réponse de Camper UK
Thank you so much for your kind words! We’re delighted to hear that David was able to help you so quickly and that you were pleased with the service you received. I’ll be sure to pass your feedback on to him he’ll really appreciate it. We’re always here if you need us again (though hopefully not too soon!).
All the best,
Camper UK
Initial sales great - post sales service is a joke
After buying our Motorhome from Camper UK two years ago, following the initial sales process (which was great), the servicing and warranty post-sales service is an absolute joke.
Not the quality of the work - the customer service / incorrect information, and communication - to the point where the team lies to cover up their incompetencies! This isn’t once, but has now happened every time we have been back to Camper UK. We have been told the work has been completed when it hasn’t (after leaving the motorhome for a week with them), and then had to wait hours or on one occasion had to get the train back home and pick it up the following week - this week after leaving the Motorhome for 2 weeks for service, MOT and some warranty work, and after having received confirmation all work was finished, and asking when we could collect it, we sent a confirmation e-mail to confirm and make it clear we needed a quick turnaround to get home for a meeting - on arrival nothing appeared to be ready and we were told it would be a 10 minute wait whilst they moved vehicles around to get ours out. After 1.5 hours and numerous complaints, we finally discovered that even after all the confirmations that all work was completed, they had ‘forgot’ to carry out all the work!! This is the 4th time this has happened - not a one-off!! - if our warranty wasn’t through Camper UK we would not be going back! All it took was a call, but there appears to be no management coordination between the team on the desks and the team carrying out the work - manage your customers expectations and don’t tell lies!
31 octobre 2025
Avis spontané
Réponse de Camper UK
Thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with your initial sales experience.
To clarify, your MOT and service were completed as planned. The only outstanding item at that stage was the awning light replacement, which was still awaiting completion. We advised that once all work was finished, we would contact you to confirm and arrange a suitable collection time.
However, three days later we received a message from you outside of working hours informing us that you would be collecting the motorhome the following morning, as you needed to get back home for an online Teams meeting. As this had not been confirmed by our team, and the awning light work was still pending, the vehicle was not yet ready for collection at that time.
We understand this caused frustration, but our team followed the correct process to ensure all work was completed properly before releasing the vehicle.
Feel free to reach out to us to discuss this further: enquires@camperuk.co.uk
Kind Regards,
Camper UK
Excellent service and a very high standard of work
Excellent service and a very high standard of work, the workshop team did a fabulous job, just looked like it was factory fresh.
28 octobre 2025
Avis spontané
Réponse de Camper UK
Thank you for your fantastic feedback Mike! The workshop team will be thrilled to hear your kind words. We take pride in delivering top-quality service, and it’s great to know your vehicle came back looking “factory fresh.”
All the best,
Camper UK
Huge shout out to the team at Camper UK
Huge shout out to Glynn, Gary and the team for the amazing personalised service throughout our buying process. We couldn’t have wished for more. Space when we needed space and patience when we asked endless questions. Such a relaxed experience. Thank you so much from us to you. We love our new Burstner van!
29 septembre 2025
Avis spontané
Réponse de Camper UK
Thank you so much for your fantastic review! Glynn, Gary, and the whole team are thrilled to hear that your buying experience was relaxed, patient, and personalised. We’re delighted that you’re loving your new Bürstner van that’s exactly what we aim for!
We really appreciate your kind words and look forward to helping you again in the future.
All the best,
Camper UK
A special mention to Jack at camper UK
A special mention to Jack at camper UK, as well as all of those involved in the assistance, help and accommodating manner that we experienced as a result of a rather unusual catastrophic overhead bed failure on our Burstner elegance. Not only did we encounter nothing but a completely professional and helpful staff but the willingness to assist in any way possible to very kindly squeeze us in and help resolve the issues. We cannot thank you all enough and will continue to not only recommend but use you from now on with anything of this nature. The travel from Southampton is worth it.
Again many thanks regards Chaos and Michelle
1 septembre 2025
Avis spontané
Réponse de Camper UK
Thank you so much for your kind words! We’re thrilled to hear that Jack and the rest of the team were able to help you so promptly and professionally, especially with such an unusual issue. It means a lot to us that the support you received made the journey from Southampton worthwhile.
We really appreciate your recommendation and look forward to helping you again in the future with anything you need. Safe travels, and thank you again for taking the time to share your experience!
All the best
Camper UK
A special mention to Jack from our…
A special mention to Jack from our arrival to us leaving. He made sure we were kept up to date with our repair.
Overall experience very satisfied.
23 septembre 2025
Avis spontané
Réponse de Camper UK
Thank you for your review! We’re so pleased to hear that Jack looked after you from start to finish and kept you updated throughout your repair.
We’ll be sure to pass on your kind words it means a lot to the team.
All the best,
Camper UK
The team at Camper UK are excellent
The team at Camper UK are excellent. Caring, patient and knowledgeable. We are very happy with both sales and after sales service. Particular mention to Jack for his attention to detail and impressive service approach. But in fairness we have never experienced anything other than excellent service from anyone in the team. First class
23 septembre 2025
Avis spontané
Réponse de Camper UK
Thank you so much for your kind words! We’re delighted to hear that our team, and Jack in particular, made your experience with both sales and after-sales service so positive.
It’s wonderful to know that our care, patience, and attention to detail are appreciated we’ll be sure to share your feedback with the whole team.
All the best,
Camper UK
Time to trade in Caravan for a Motorhome
The time had come to trade in our caravan for a motorhome and Camper UK were a delight to deal with. Special mention to Glynn who effectively held our hand throughout the process. A huge stock of new motorhomes to look at and all under cover. All the staff are brilliant and Gary who did our handover could not have done more. Well Done All and Thank You.
19 septembre 2025
Avis spontané
Réponse de Camper UK
Thank you so much for your lovely review! We’re delighted that your transition from caravan to motorhome was such a positive experience with us.
Glynn, Gary, and the whole team will be so pleased to hear your kind words – we’re very proud of them. Enjoy every moment in your new motorhome, and we hope to see you again soon.
All the best,
Camper UK
Van Repairs - Internal and external
Again, I did not buy from Camper but they have proved to be excellent in solving my vans issues. Jack has been a star in looking after the organisation of these repairs.
18 septembre 2025
Avis spontané
Réponse de Camper UK
Thank you for sharing your experience with us! We’re so pleased to hear that Jack and the team were able to get everything sorted and make the repair process smooth for you.
It’s always a pleasure to help!
All the best,
Camper UK
First Motor Home 😎
Picked up the motorhome from Camper UK on Tuesday.
So well looked after here , it’s our first motor home.
Would buy from again.
Thanks to Carl Taylor (sales) and Adam Taylor from the hand over team.
Neil & kaz Lowes
1 septembre 2025
Avis spontané
Réponse de Camper UK
Thank you so much, Neil & Kaz, for choosing Camper UK for your very first motorhome! 😎 We’re delighted to hear you felt well looked after, and we’ll be sure to pass your kind words on to Carl and Adam.
Wishing you many exciting adventures ahead in your new motorhome. We look forward to welcoming you back again in the future!
All the best,
Camper UK
Sent a web enquiry. Great response.
All sorted. Miscommunication. Excellent feedback and contact now received.
18 août 2025
Avis spontané
Réponse de Camper UK
Hi Paul,
Thank you for taking the time to leave us a review, and we’re truly sorry if the communication around your enquiry did not meet your expectations.
Since your review, our General Manager has attempted to reach you via phone and email, as we would have liked the opportunity to discuss this with you directly. Speaking to the salesman, he mentioned he respond to your enquiry the same day and provided an initial indication for what we would offer for your part exchange. He acknowledges that you wanted further information on the Burstner, however as the van is yet to arrive on stock he believes the conversation was left that he would touch base when the motorhome was present at the dealership. The vehicle you enquired is not due for another couple of weeks, but we understand there was a gap of a week from initial enquiry to the time of your review and a update could have prevented a negative experience.
Your enquiry was logged and not forgotten, but we appreciate that clearer updates would have been helpful. If you would still like an update on the vehicle in question or would like to speak directly with our General Manager, please don’t hesitate to contact us – we would very much welcome the opportunity to put things right.
Kind regards,
Camper UK
Habitation check completed today
Habitation check completed today. The Staff at UK Campers kept me informed throughout the process.
14 août 2025
Avis spontané
Réponse de Camper UK
Thank you for your review Kevin We are pleased to hear your habitation check went smoothly and that our team kept you informed throughout the process!
All the best
Camper UK
⭐️⭐️⭐️⭐️⭐️ is the rating of our Camper UK…
⭐️⭐️⭐️⭐️⭐️ is the rating of our Camper UK experience. On our initial visit we were warmly greeted by Richard who informed us we can view current stock & he’d be available to answer any questions we may have, “no pushy salesman” in sight. We did look at other Campervan dealers but the service from Camper UK felt honest & reliable. So we contacted Richard who advised, guided & answered all of our questions, as a result that is where we bought our van. The handover from Gary was a thorough affair, his is someone who knows his stuff and all about the vehicles. With a pleasant manner he explained the operation of our new van as well as some user tips to keep our van in prestige condition. Overall our purchase of a camper van from Camper UK was pleasant, positive experience.
A big thank you to Richard & Gary.
I highly recommend having a look around Camper UK if you’re thinking of replacing your van or getting a van for the first time. ⭐️⭐️⭐️⭐️⭐️
11 août 2025
Avis spontané
Réponse de Camper UK
Thank you Neil for your detailed and thoughtful review We are delighted to hear that Richard and Gary made your experience such a positive one and that you felt welcomed from your very first visit We will make sure to pass on your kind words to both of them Enjoy your new van and all the adventures ahead!
All the best
Camper UK
Thankyou CamperUk
Thankyou CamperUk for sorting a couple of niggling issues with our Liner for 2 in
quick time.
We did not buy the motorhome from them but they have certainly have looked after us. Great staff and knowledge when it comes to these Carthagos.
Highly recommended wouldn't go anywhere else? travelling up from Southampton too!
7 août 2025
Avis spontané
Réponse de Camper UK
Thank you for your kind words and for travelling all the way from Southampton to see us We are so pleased we could quickly resolve the issues with your Liner for 2 and that our team’s knowledge of Carthagos met your expectations Your recommendation means a lot to us!
All the best
Camper UK
A big thank you to Jeremy and his team …
A big thank you to Jeremy and his team for getting us back on the road again at short notice. Thank you
Dave and Lin Leatherland
11 août 2025
Avis spontané
Réponse de Camper UK
Thank you Dave and Lin We are glad that Jeremy and the team could get you back on the road so quickly We truly appreciate your feedback
All the best
Camper UK
Had good service at a good price
Had good service at a good price. Jack was a great help.
11 août 2025
Avis spontané
Réponse de Camper UK
Thank you for your review We are glad to hear you received good service at a good price and that Jack was able to assist you We will be sure to pass on your kind words to him
All the best
Camper UK
For the best customer service
Our first experience dealing with CamperUK and we were delighted by the genuinely customer focused, friendly & professional team.
Hab check warranty work, minor repair and after sales fitting of a new air conditioning unit carried out expertly and kept fully informed of progress, by Sarah, throughout.
A star mention to the accessories shop who were really helpful in offering their professional advice about cleaning products and even went to the trouble of finding us a sample to test out.
Without doubt, CamperUK will be our one and only go-to establishment for all our future UK motorhome supply and service needs.
10 out of 10!
A & J :-) :-)
8 août 2025
Avis spontané
Réponse de Camper UK
Thank you Andy for your fantastic feedback We are so pleased your first experience with us was such a positive one It is wonderful to hear that Sarah kept you fully informed throughout and that our accessories team were able to provide helpful advice and even a sample to try We truly appreciate your trust in us and look forward to being your go to choice for all your motorhome needs in the future
All the best
Camper UK
Wonderful service levels…
Despite not buying our motorhome from camper they have always looked after it. Always efficient and friendly they have gone out of their way to resolve last minute problems and fought our corner on warranty claims beyond warranty period.
30 juillet 2025
Avis spontané
Réponse de Camper UK
Thank you for your kind words We are delighted to hear that our team has been able to assist you and keep your motorhome in top condition We always aim to go the extra mile for our customers and it is great to know our efforts are appreciated
All the best
Camper UK
Above and beyond
These guys went way above and beyond to help us with our motorhome when we were let down by another company. From picking it up and storing it for us to finding a buyer and getting a decent price for us, we are very appreciative of all their help. We would’ve been stuck without them.
14 juillet 2025
Avis spontané
Réponse de Camper UK
Thank you so much for your kind words. We’re really glad we could step in and help when you needed support! Going above and beyond for our customers is exactly what we strive for, so it’s lovely to hear your appreciation. Wishing you all the best, and thank you again for trusting us.
All the best,
Camper UK
I would like to thank the service…
I would like to thank the service team and service manager sorry not good with names ,for the excellent service and assistance give to us this week fixing our motorhome and returning it to us .I wish other companies would assist their customers as you did .thank you Don and Barbara
11 juillet 2025
Avis spontané
Réponse de Camper UK
Thank you so much, Don and Barbara, for your kind words. We're really pleased to hear that our service team were able to get you back on the road and looked after you so well. Don’t worry about the names we’ll make sure your thanks are passed on to everyone involved! It means a lot to us that you felt supported, and we truly appreciate you taking the time to share your experience.
All the best,
Camper UK
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