My order did not arrive on time. I contacted the Candle Guy and got a response right away. The original shipment had been lost through no fault of his. He sent a replacement shipment out immediately.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Overall everything was good. The only note I have is that I didn’t receive an email confirming shipping (which had me concerned) like was mentioned in the email following my purchase. However, after I... Voir plus
Some of the best customer service I’ve had in a long time. The order was supposed to be delivered when I saw it was moving away from my city after already arriving here. I reached out to customer ser... Voir plus
Ordered a candle and realized that i never received a confirmation email. After contacting the owner, we found out that I can't type correctly and entered a number wrong in my email address when I ord... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
THE HOTTEST CANDLES ON EARTH. Our scented candles are made of 100% soy wax, with an organic cotton wick, all-natural ingredients, and the highest-quality essential oils. Every candle is environmentally-friendly, free from chemicals and dyes.
Coordonnées de contact
277 Fox Run lane, 42701, Elizabethtown, Etats-Unis
- service@candle-guy.com
- candle-guy.us
4,8
Excellent
544 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hilarious gift and great smelling…
Hilarious gift and great smelling candle, too!!!!
5 février 2024
Avis spontané
The Perfect Valentine’s Day Gift
Received candle in time for Valentine’s Day! Surprised to find that the candle actually smelled really good. I would definitely order again.
14 février 2024
Avis spontané
Great experience! :)
Ordered a candle and realized that i never received a confirmation email. After contacting the owner, we found out that I can't type correctly and entered a number wrong in my email address when I ordered. He was super helpful and kind. Great products and even better customer service!
16 février 2024
Avis spontané
My boyfriend loves it
My boyfriend loves it! Even though he is still shy to show that to his mother, so he won’t put it in his living room! LOL I find it funny because you’re both 42 years old! Greatest valentine, gift ever though
14 février 2024
Avis spontané
Quick reply to email regarding a…
Quick reply to email regarding a received broken candle.
13 février 2024
Avis spontané
Awesome products with quick shipping…
Awesome products with quick shipping and responsive help.
12 février 2024
Avis spontané
Great quality and experience!
Highly recommend! My candles arrived quickly, and were packaged very well. The scent throw is great (fills the living room in my apartment without being too strong) and the candle burns cleanly and evenly so no wax is wasted. I will be purchasing from The Candle Guy again in the future!
14 février 2024
Avis spontané
Perfect fun gift!
Absolutley love the candle labels! Got the exact reaction out of my husband that I wanted! Smell of the candle isn't overwhelming which is great!
14 février 2024
Avis spontané
Great customer service!
My candles were lost in transit and after contacting the USPS with no response from them for weeks, the Candle Guy sent me another order. I can't wait for these to arrive. Excellent and timely customer service makes me a long time customer!
14 février 2024
Avis spontané
My package was forwarded by accident (a…
My package was forwarded by accident (a mistake made by the USPS) but found it's way back to the correct address eventually. The customer service that Candle Guy offered was AMAZING!! I am so impressed by their customer service and willingness to help! Thank you so much from a forever customer!
5 février 2024
Avis spontané
Great candle
Great candle, smells wonderful, and arrived on time! Would purchase again.
2 février 2024
Avis spontané
Love the candle
Love the candle. Super fast delivery. Can’t wait to give to my boyfriend.
12 février 2024
Avis spontané
Arrived very fast
Arrived very fast, in excellent condition, and he loved it… OBVIOUSLY😂
Thank you
1 février 2024
Avis spontané
My package was lost
My package was lost; I reached out and got a quick response. I’m hoping I’ll get my package this time around but customer service alone will make me a FOREVER customer. I love candles and so does my significant other. Thanks so much Candle Guy!!
10 février 2024
Avis spontané
Candle was delivered quickly and…
Candle was delivered quickly and exactly what I wanted! Smells great and my boyfriend LOVES the message ;)
1 février 2024
Avis spontané
Wonderful and quick responses
Wonderful and quick responses. After realizing I put down the wrong address, the team was very polite and quick to respond to my email. They resent my order out free of charge without hesitation! You can tell they take pride in customer satisfaction
8 février 2024
Avis spontané
Candle Guy team was sooo amazing
Candle Guy team was sooo amazing. After my candle was stolen twice they sent me a third candle to a different address. Thank you so much!!
8 janvier 2024
Avis spontané
Candle looks awesome. Love it !
Candle looks awesome. Can’t wait to give it next week for Valentine’s Day! Shipping was quick as well!
6 février 2024
Avis spontané
Candle was a great gift idea and it…
Candle was a great gift idea and it smelled amazing. Definitely will be ordering from them again.
22 janvier 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.