Candour Beauty Avis 

117
TrustScore 2 sur 5

2,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Spent £350 on 5 dresses for a wedding. It's been over 3 weeks since I ordered and only received one dress, which looks like it's from shein or a market. 100% a scam, please avoid. They only respon... Voir plus

Noté 1 sur 5 étoiles

Avoid this website at all costs. It took 1 month for my order to arrive, at week 2 i thought i’d never see my order, surprised it even came, when i opened it the quality is terrible and thin, a rip of... Voir plus

Noté 5 sur 5 étoiles

Candour Beauty are truly brilliant. Their website is easy to navigate, they have a wide range of excellent products & top brands, multiple shipping options but most of all excellent customer service!... Voir plus

Noté 1 sur 5 étoiles

Unfortunately my experience wasn’t and still not good. I have made my order more than 2 weeks ago and still nothing. I have sent plenty of emails and nobody ever replied and now that apparently they'r... Voir plus

À propos de l'entreprise

  1. Magasin de produits de beauté
  2. Magasin de produits capillaires
  3. Boutique de santé et beauté

Écrit par l'entreprise

An award winning beauty retailer who specialises in curating the best beauty products from around the world. Beauty should be easily accessible for all but it’s not! As a black owned business, women like us are at our core but we are equally proud to be able to also serve all women from around the world. Candour Beauty is dedicated to providing you with a global collection of products in skincare, haircare and personal care.


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,0

Tous les avis

(117)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good first experience!

Happy with my experience with candour beauty.
It was the first time I purchased something through their website. Delivery was very fast and items arrived as described and well packaged. I appreciate the little thank you note that was enclosed in the package. It's nice to know the story of the brand and that I'm supporting new entrepreneurs that are doing a good job.
Will be shopping with them again.

PS: only constructive "criticism" is that it would be nice to add more products/brands to have more options.

1 février 2022
Noté 5 sur 5 étoiles

Super efficient at a great price

Really quick delivery for my new lashify lashes, UK company so cheaper than buying direct too! Loved the personalised note. I'll now be buying all my lashify products from here!

28 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Never heard of the company before , Google search led me to it , I was looking for lashes and the American company I first purchased from was to expensive, so I ordered and so pleased I did , my order came within a few days and are exactly the same as the products from the American company but without the expensive price tag , I would and I am using this company again

13 janvier 2022
Noté 3 sur 5 étoiles

Never again

As Lashify gave Candor beauty the rights to the European marked, it was disastrous for Norwegian customers. Buying from Lashifys own US site, they paid the taxes for me, but from Candor beauty, because they didn’t register in VOEC, I had to pay £50 in addition to the £100… for three lashes and bondage.

As everything you buy from Lashify have to be delivered in a huge black box, even three lashes, the postage is also thereafter. Horrendous. I do not particularly like brands and shops that contribute to creating massive amounts of waste, and both Candor beauty and Lashify are quilty for doing exactly that.

I will not be a returning customer for all these reasons plus the fact that Lashify now have several competitors that deliver the same as them, just 90% cheaper.

I give them three stars as they actually sent the item I ordered. Two stars are deducted for not being friendly to Norwegian customers and for using insane amounts of paper and cardboard to send me vouchers, info, greetings, coupon and the items I ordered. Guys: internet, mail, paper free correspondence, why not use that?

13 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Service

I’ve ordered from Candour Beauty twice now and I only have good to say about them! I buy the Black Girl Sunscreen for kids from them as they seem to be the only UK retailer who stock the kids version. Orders always arrive quickly and in perfect condition. Thank you for your service and selling the best suncream! :)

3 décembre 2021
Noté 5 sur 5 étoiles

Excellent!

Candour Beauty are truly brilliant. Their website is easy to navigate, they have a wide range of excellent products & top brands, multiple shipping options but most of all excellent customer service! I had an order that had a few sticking problems through no fault of theirs but Tiffany at customer service immediately did everything she could to make things right. I received what I wanted promptly in the end and with a handwritten note which is a lovely personal touch. Highly recommended!

9 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Absolutely the best customer service…

Absolutely the best customer service and solid ethos I've found in ages. I really love this company and what they stand for. They are not just talking the talk, but walking the talk. And we all know that's not easy to find these days! Abi, the co-founder helped out of a difficult shipping issue and had all the time to help me and not leave me trying to deal with the mail people. They have excellent products and amazing customer service. Seriously, go and shop. You won't regret it and you'll look and feel that much more beautiful for it! Thanks Candour and your lovely site!

4 novembre 2021
Avis spontané

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