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All your favourite sweet treats, sodas, groceries from around the globe, delivered right to your door! Operating only within the Republic of Ireland. Please note that any reviews below from outside of Rep Of Ireland are based on comapnies who trade under similar names in other countries, but Trustpilot refuse to remove blatant lies for some reason :)
Irwin Court, Eyre Street, Galway, H91 DC6R, Galway, Irlande
3,8
18 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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They say Disney world is the happiest place on Earth but that’s because they have never been to Candyland! It’s not just about the products (which are amazing and very well priced) but the staff! They are incredible and can turn a bad day into one with hope, laughter and faith in humanity. Thank you ☺️
Recieved my order from Candyland this afternoon and was delighted to have it waiting for me when I got home. Everything was packaged expertly and I know whoever packed it had a kind smile on their face as they did it!
Cheers lads!10/10
Me and my friend came in, in a good mood, just looking to grab some of our usual go-to snacks. While walking around, my friend’s bag accidentally knocked over a stand of lollipops. He picked them all up straight away, no issue. We were laughing at the clumsiness of it, nothing more.
When we went to pay, the man at the counter decided to scold us for laughing. We thought he was joking and laughed again, only for him to throw our items to the side in a fit that looked more like a toddler tantrum than customer service.
He then refused to serve us and demanded we leave the store—apparently, enjoying yourself is a crime there. Instead of handling it like a professional adult (for example, asking us to pay for damages if needed), he chose to act petty and hostile.
After this ridiculous display, I will not be returning. If that’s the attitude he shows to paying customers, the shop deserves every bad review it gets.
Great selection of products. Very friendly and helpful staff.
Candyland in Galway is an absolute gem! From the moment you walk in, you’re greeted with colour, fun, and the friendliest team you could meet. The staff and manager are such wonderful people — always kind, welcoming, and ready for a great chat that makes the shopping experience feel so personal.
The store is always stocked brilliantly, with an incredible variety of American candy and treats you won’t find anywhere else. No matter when I visit, the shelves are full, and there’s always something new and exciting to try.
I love it so much that I actually travel into Galway just to shop here and enjoy the atmosphere. It’s more than just a store — it’s a happy, vibrant place that puts a smile on your face every time.
If you’re ever in Galway, do yourself a favour and stop by Candyland. Amazing people, amazing sweets, and an amazing experience every single time!
As it has been stated before, one star is too many for Candy Land Eyre Square Galway. I have been treated with utter disrespect.
I knocked over a small stand of lollipops by accident and instantly threw everything that was in my hand on the floor to pick the lollipops back up, as any respectable person would do. Me and my friends laughed it off and we move on and go up to the counter to pay for the 3 things we had chosen. As soon as i'm at the counter i apologise instantly with a kind smile on my face and the cashier quickly snaps at me and tells me that it is a no laughing matter and accuses me of not apologising when it was the 1st thing i said to him. He then Proceeded to pick the 3 items up from the counter and throws them over at the till and tells us that he would rather us leave than be served.
I have been to this shop many times and i have been in many different shops, but not once have i felt more worthless and disrespected as i did on that day at Candy Land Eyre Square Galway.
To any one who is thinking of going there, don't waist your money and time with them because they are nothing but mean selfish people working there.
Ordered on Friday and delivered today 😊 even with the bank holiday 🙌 will definitely be ordering again, so easy to order as well 😊
Fantastic services - I ordered online and the delivery was very fast(within 2 days), I did receive one wrong item, however, the lovely staff had that sorted straight away and my correct item was delivered to my house soon after. I couldn't recommend them enough for your sweet treat needs.
I placed an order sunday evening, it arrived tuesday middday. Delighted. Its 4 days before Christmas i may add. I have placed my second order after finding more items that will make very unique
self made selection boxs as gifts.
Ordered over a week ago paid 3 day postage not received, emails ignored! Spammed I guess, gone though bank to get refund
Pretending our order was fake! Seriously!
I have the order email as proof!
The Candy Land UK
To: mummy Parsons >
Order #8250 confirmed
a a 46
10/03/2022
The Candy Land UK
ORDER #8250
Thank you for your purchase!
Hi emily, we're getting your order ready to be shipped. We will notify you when it has been sent.
View your order
or Visit our store
Order summary
Tango Shock Rocks Lollipop × 1
Orange
£0.49
Chupa Chups Big Babol Bubble Gum Strawberry × 1
£0.59
Brain Licker × 1
£1.29
Juicy Drop Taffy Candy Strawberry Chew/Raspberry Gel × 1
£1.69
Calypso Strawberry Lemonade × 1
£2.99
Tango Cherry Shockers × 10
£1.00
Hershey's Milk Chocolate Bar × 4
£3.96
Subtotal
£12.01
Shipping
£3.95
Taxes
£0.00
Total
£15.96 GBP
Customer information
Shipping address
emily parsons
8 *****$$$
merton
United Kingdom
Billing address
emily parsons
8 *******$
merton ****$$$
United Kingdom
Shipping method
(Under 2kg) Royal Mail 2nd Class 2-4 Days
Payment method
Mastercard ending with 1275 — £15.96
Réponse de Candyland.ie
For anyone reading this, you will see below this lady ordered from another company in a different country. We tried everything to show her this, but in spite of her realising the company name is different and in another place entirely, she refuses to take down this slanderous, incorrect review, so please bear this in mind and don't judge us on something someone else did :)
Hi there, have searched through all orders, and there is no record of an order from you ever. We also don't have a three day postage option, or accept orders from GB where you are based, so this must be another company you were dealing with?
Hi Kelly, no pretending here, you never ordered from us ever, nothing under your name anywhere. If you actually ordered, why not provide details of it? Date ordered, order number? You did not place an order at all, we only operate in the Republic of Ireland, you can't order from GB. Please check again what company you ordered from and remove this and comment on their page. Thank you ;)
Hi again Kelly , as I pointed out, that is NOT US. The Candy Land UK is another company entirely , based in another country, and nothing to do with us!!
Absolutely awful service.
I ordered a while back now and still no sign of delivery. Also no reply once stated this.
SCAM
Réponse de Candyland.ie
Hi there, I see you are based in the US. We do not accept orders from there or ship there, so it must be a different company you are confusing us with?
Ordered some American Candies and Gums. The delivery took less than 48 hours. Happened to go to Galway recently where I saw this store first. Quite impressed with their online deliveries as well.
The elderly man is very rude. He came up to me rudely assuming I was recording a video, not even asking me if that was the case. I appreciate politeness and I was excited to go in there and show my friend on the call the stuff there. Nothing wrong with that, I was planning on buying a heap of stuff. If he had at least asked what I was doing and said it politely, I would not mind. In speaking with a group of friends after the incident I was told they also had a rude encounter with him. Really disappointed. When they were in the other location, I'd always chat with the lovely younger staff member. Although I definitely won't be going again. I'd never DREAM of speaking how he did to a customer.
got 100euro of vouchers for the shop for my kids. cant use them online only instore, yet the shop is closed. i would not trust this shop. Years later they respond, to be clear when the vouchers were bought we were told we could use them by sending an email and collecting. Yet you try to make my comment out to be unreasonable. Trust is something that is earned.
Réponse de Candyland.ie
Hi there, only getting access to this account now to reply. As was pointed out at the time, due to covid restrictions, we could not have anyone in the shop, and there was no way to use those vouchers on the site. Was absolutely nothing we could do under circumstances which were entirely out of our control. Not fair really to say you "wouldn't trust us" when we weren't closed by choice, same as thousands of other businesses. All vouchers were honoured when we reopened. As stated, we had no access to reply to you before now. To be clear, you were told that they could be used for collection at any time click and collect was an option that was allowed, which it was not at that time, and we couldn't do it for you which we explained at the time. So yes, a completely unreasonable comment, trying to kick a business when an enforced lockdown had led to it being closed.
The best in the Biz . Speedy delivery and a joy to deal with . Great company and products. Only place in Ireland that I can get alot of my favourite stuff
Great section on USA candy. Delivery appears expensive but hey it’s only for treats
Candy land galway offered fast delivery and knows its regulars well enough to give me a hand chosing. happy days
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