Capital Asset Auctions Avis 127

Avoid at all costs! Avoid at all costs! Avoid at all costs! ...you have been warned.

Won an auction for £14000 and was sent invoice, after paid first invoice a second invoice for £12000 arrived.

This company are scamming people.

Great experience with Capital Auction! The vehicle was exactly as described, the process was smooth and straightforward, and the staff was helpful throughout. The delivery team was fantastic—professional, friendly, and right on time, making the whole experience even better. I’m very happy with my purchase and would definitely buy from them again.

Beware of these people, they run an unscrupulous business. The descriptions of the car are specially compiled so as to mislead, they wrote that DSG is an electric car as a result. The winning bid is 6k, they sent 2 invoices for a total of 12k to cancel the purchase and requested 5000! Be careful not to deal with them. I was at their yard - all cars of dubious quality!

Stay well away from this company, do not buy anything at auction. By the time you get your item it will be almost double what you thought you were paying. They use scare & intimidation tactics to make you pay for items you thought you were paying much less for. Fees are documented somewhere in amongst the small print but it's outrageous how much they are. I was informed that not only had my bid not met the reserve but that I had also been outbid. Lo and behold, the next day I was told that my bid had won, an immediate demand for thousands over the bid price & the threat of additional fees & debts being sold on if you don't immediately pay.
PLEASE READ THIS & HAVE NOTHING TO DO WITH THIS BUNCH OF SCAMMERS. DO NOT GET INVOLVED

got a late charge on my account by not understanding that the weekend counts as working days , so spoke to Will this morning and he has kindly managed to sort this matter out ,thankyou Will for your help in this matter

I bought a van through the auction and that was hidden fees double of the bidding my bidding was for £6 300 With hidden fees and VAT cost me £11 600 read the terms and condition before you do bidding on thisauctions not to be victim like I’ve been myself paying double for a vehicle it doesn’t worth even £6000 and the worst thing i have to pay £25 for the logbook to get it as they don’t complete the forms and register registered the logbook to the new keeper

Absolutely shocking communication and time-wasting experience with Capital Asset Auctions.

I tried to book a viewing for a vehicle and was told by email that I needed to register first. I registered immediately and emailed back — no response. I then called and spoke to a member of staff who said he would get back to me, which never happened. Since then, I’ve repeatedly tried calling and no one answers the phone at all.

Their terms and conditions state that buyers should carry out their own due diligence and that inspections are welcome. However, based on my experience, actually arranging a viewing is practically impossible. This clause feels more like a way to cover themselves when customers later complain about vehicle condition, rather than a genuine invitation to inspect items properly.

If a company cannot respond to emails, return calls, or answer the phone before you’ve even placed a bid, it seriously raises concerns about how issues would be handled after a purchase. Complete lack of professionalism and accountability. I would strongly advise others to think twice before dealing with them.

Bought a smart car for £1300
Final price £3258
Con merchants
Stay well clear unless you want your pants pulled down

SIMPLE AS THIS !!! USE THIS COMPANY AND YOU WILL BE OUT OF POCKET IN A BIG WAY !!! DONT WANT TO SAY I TOLD YOU SO !!!!!!

Reading the terms and conditions add 150% on to the hammer price, that’s the price you agreed to pay.
So if you pay £10000 final bit including vat should be no more than £25000. 👍

Once you make a bid they have you over a barrel. The total price I paid was well over double the bid price. They will also invoice in two parts so you think the deal you have doesn't include all their fees however the second invoice covers this. As you have already paid a large amount of money you are trapped. After this they will then start charging storage and late fees. These people are crooks.

I purchased a Mitsubishi Shogun from CAA through iBidder and am not only immensely happy with the vehicle itself (drives like a dream) but also the service offered by the team. Any questions I had were answered direct on their phone number, no waiting for email response and we're really helpful with any queries I had. Not only that but I have a vehicle which would have cost me double bought from a dealer. I would highly recommend these guys, they have great stock and my particular purchase had full Mitsubishi service history stamps in the glovebox with the original paperwork and manual. Very pleased thankyou Capital Asset Auctions!

BEWARE you have been warned about buying through Capital Asset Auctions.
You end up paying 115% of the purchase price. They include Administration costs, Buyers premium, Special conditions all plus VAT.
They first send you an invoice including Purchase Price, Admin Fee plus VAT
Once you have paid this they then send you another invoice for Buyers premium and a Special Condition Charge at 20% of purchase price.
READ THE T & C’s BEFORE YOU BID ON ANYTHING FROM THIS COMPANY.

This company is joke , I bought car for £10000 and on the end have invoice for nearly £18000 more then £7900 extra charges wow

Sold my old Transit and bought its replacement in the same afternoon; dropped off the keys, grabbed a coffee, then watched the hammer fall online. Money arrived next morning and the new van two days later.

Capital Asset Auctions surprised me with how personal an online auction could feel. Matt video-called to show every panel on the Audi I was eyeing, zoomed in on tiny stone chips, and even started the engine so I could hear it idle. The car arrived spotless, paperwork complete, and I still saved nearly £5k.

Absolute scam of a company not only with the extra charges but an absolutely frightening second invoice which if you don’t pay Land you with £150 a day charges until you do or a huge cancellation fee do not use this company .

Needed an electric van for city deliveries; they provided extra battery data, charging tips, and paperwork within hours, exceptional service!

First auction ever, Matt walked me through each step, landing a bargain BMW without stress.