Over all happy. Only issue was lack of communication about the item ordered. Tracking was stalled. I had to email for an update only to find you didnt actually have the item. Once you received it it c... Voir plus
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Representing a locality, I needed to secure a tax exempt status. Once connecting with Mario, the process was extremely quick, he did a fantastic job setting our account up! The product I needed has... Voir plus
L'entreprise a répondu
These guys have been very responsive and have very competitively priced products. I ordered my equipment over the holidays and get a quick response that the items were in transit to Capital and tha... Voir plus
L'entreprise a répondu
Easy website to navigate made the purchasing process a breeze. The item was delivered quickly with updates about its movements. The seco vest fit properly as advertised.
À propos de l'entreprise
Écrit par l'entreprise
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Coordonnées de contact
North Sam Houston Parkway West 1400, 77038, Houston, Etats-Unis
- capitalsurveyingsupplies.com
4,5
Excellent
821 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Customer service was really helpful
Customer service was really helpful. She went above and beyond to get the part I needed that was on back order
29 juillet 2026
Easy website to navigate made the…
Easy website to navigate made the purchasing process a breeze. The item was delivered quickly with updates about its movements. The seco vest fit properly as advertised.
12 juillet 2026
Great Customer Service
The item I originally ordered was out of stock. They immediately called me and found a suitable replacement item- and honored the price of the original item. Great service!
9 juillet 2026
10/10 Recommend
Everything went smoothly, they had what I needed and it was delivered pretty quick. Great experience ordering from Capital Surveying Supplies
22 juillet 2026
Great Marker Flags!
Marker flags are of high quality and packaged well. I used them to mark my above ground pet fence wire since I have too many trees and large vines in the ground to bury it. Now anyone working near the pet fence wire knows it is there and are careful not to damage or disrupt it.
6 juillet 2026
Products received were as advertised…
Products received were as advertised and very fast shipping.
17 juillet 2026
You sent the wrong part
You sent the wrong part. It was clearly not what was photographed on the confirmation page prior to delivery. I asked for a power charger. You sent a car lighter charger.
13 juillet 2026
Great service!
At first I only received half of my order, but then the warehouse manager called after I reached out, resolved the problem, and over-nighted the missing part of my order. Great service, thank you!!
28 juin 2026
I was able to find the survey books…
I was able to find the survey books that we needed and they arrived right on time
22 juin 2026
I haven't received a response to my…
I haven't received a response to my previous message. It has now been two weeks since I purchased the software, and I still have not received the license key. My order continues to show "Waiting Manual Verification," but no one has been able to explain what that means or what needs to be done to resolve it.
This delay has been extremely frustrating. I paid for the software two weeks ago and still cannot use it. Please let me know what is causing the delay and what steps are being taken to complete the verification so I can receive my license key as soon as possible.
2 juillet 2026
Réponse de Capital Surveying Supplies
Hello Mazen Alowdi,
We’re sorry to hear about your experience and appreciate the opportunity to clarify what happened.
After your order was placed, it was automatically flagged by our payment verification system as a potential fraud risk. To protect our customers and prevent unauthorized transactions, we are unable to process orders that do not pass this verification.
We made multiple attempts to contact you by both email and phone to verify the order, but unfortunately our emails were not being delivered, and we were unable to reach you by phone. We also attempted to resubmit the order, but it was flagged again by the verification system.
Because the transaction continues to be flagged by our fraud prevention system, we are unable to process the order. The best way to recover the funds is to contact your bank or credit card provider and initiate a chargeback. They will be able to assist you with reversing the transaction.
We apologize for the inconvenience and appreciate your understanding.
Thank you,
Always a Pleasure
Always a Pleasure. Products are shipped in a timely manner and website easy to navigate.
15 juin 2026
They had what I wanted in stock
They had what I wanted in stock. Fast shipping. Surveyors vest with lots of pockets. I’ve had mine for a couple of years now and it has held up really well. No torn stitches or holes in it. Light enough air circulates through it. Life saver in a hot climate. Buddy at work wanted one like mine so I ordered one for him. Good experience, good product.
31 mai 2026
Item was Lost/Stolen
The item that I ordered was lost or stolen while in transit so I contacted your company to see what could be done. The agent was so helpful and was able to replace the lost item. Great customer service.
10 juin 2026
The items were shipped and delivered in…
The items were shipped and delivered in a very timely manor.
26 mai 2026
Right product, in a timely manner
I liked that this company started in their garage and has now grown to a large scale company. I always look at reviews before purchasing from a new company, and these reviews did not disappoint!
1 juin 2026
feedback
The company kept in touch regarding my shipment. I received my surveying instrument in an acceptable amount of time.
30 mai 2026
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