Over all happy. Only issue was lack of communication about the item ordered. Tracking was stalled. I had to email for an update only to find you didnt actually have the item. Once you received it it c... Voir plus
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Representing a locality, I needed to secure a tax exempt status. Once connecting with Mario, the process was extremely quick, he did a fantastic job setting our account up! The product I needed has... Voir plus
L'entreprise a répondu
These guys have been very responsive and have very competitively priced products. I ordered my equipment over the holidays and get a quick response that the items were in transit to Capital and tha... Voir plus
L'entreprise a répondu
Easy website to navigate made the purchasing process a breeze. The item was delivered quickly with updates about its movements. The seco vest fit properly as advertised.
À propos de l'entreprise
Écrit par l'entreprise
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Coordonnées de contact
North Sam Houston Parkway West 1400, 77038, Houston, Etats-Unis
- capitalsurveyingsupplies.com
4,5
Excellent
821 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
ya did great
29 mai 2026
Very helpful on the phone
I called Capital Surveying with some questions about my order, and they were very helpful on the phone. My item arrived quickly in the mail. I was pleased with my overall experience.
8 mai 2026
You filled an ordinary request without…
You filled an ordinary request without any hitches.
I got exactly what I wanted very quickly.
16 mai 2026
Helpful staff
Helpful staff. They answered all my questions and helped me get everything set up.
1 mai 2026
Fast response & great product.
15 mai 2026
Best Prices on the internet in the USA, Fast Delivery & Great to Work With
Best Prices on the internet in the USA. Fast delivery from time of purchase and very helpful in working through an online purchase hick-up from my end and It was nice to always to always be able to reach a person when working through this.
28 avril 2026
The price was right and the shipping…
The price was right and the shipping time was unbelievably fast.
6 mai 2026
It was nice to find the adapter I…
It was nice to find the adapter I needed in stock and modestly priced. Thank you for prompt shipping and easy transaction.
3 mai 2026
I asked for a refund
I asked for a refund, the product was the wrong thing. Never heard back from you.
23 avril 2026
Réponse de Capital Surveying Supplies
We sincerely apologize for the confusion and frustration caused by the return label being sent to the wrong email address. We’re glad we were able to speak with you and resolve the issue promptly.
We truly appreciate your patience and understanding while we worked through the situation.
Our team is committed to providing the best possible service, and we’re grateful for the opportunity to make things right. If you feel satisfied with the resolution, we would greatly appreciate you considering updating your review, as it would mean a lot to our business.
Thank you again for your understanding and support. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Good communication
Good communication
They resolved a supply issue in a timely manner and were very quick to inform me. They provided good options and were eager to see that I was satisfied with my purchase
18 avril 2026
Didn’t fit and yall said it would!
2 avril 2026
Réponse de Capital Surveying Supplies
We are sorry to hear about your experience, and I appreciate you bringing this to our attention.
If you happen to remember who you spoke with when you were given the recommendation, it would really help us look into what happened and make sure we address it internally.
To make sure we get you exactly what you need, could you please let us know what item you’re trying to use the bracket for, or which specific bracket you were needing? Any details you can share about your setup will help us send the correct one.
In the meantime, we’re more than happy to take care of this for you. We can provide a prepaid return label for the item you received and send you the correct bracket right away. If you need it urgently, we can also expedite the replacement shipment at no additional cost due to the inconvenience.
Please let us know how you’d like to proceed, and we’ll handle everything from here to make this right.
Once we’ve resolved this for you, we’d truly appreciate it if you’d consider updating your review to reflect your experience with our support.
Thank you for giving us the opportunity to fix this.
Field notebook order
I ordered field notebooks (Elan Cross Section Large Book) with 10 x 10 grid paper. They arrived promptly and are a quality product.
16 avril 2026
My TSC-3 screen protectors were shipped…
My TSC-3 screen protectors were shipped within minutes of placing the order. You can't ask for much better service than that.
31 mars 2026
This is my first experience with…
This is my first experience with capital surveying supplies. On March 21st, I placed an order for 2 Signs. On March 23 Jason Cantu let me know the order would take 1-2 weeks to fill. On April 9th He said it would be by the April 21st. At this point I am not sure if this is a real company. I will note that they appear friendly and respond quickly to emails.
21 mars 2026
Réponse de Capital Surveying Supplies
We just wanted to follow up since we’ve already been in contact through email regarding your order. Again, we truly apologize for the delay and appreciate your patience while we worked to get everything resolved.
Once we received the remaining items needed for your order, we shipped everything out as quickly as possible and upgraded the shipment to expedited shipping at no additional cost to help make up for the inconvenience. We’re glad to see that your items have now been delivered.
We completely understand your original review based on the delay at the time, and we appreciate the honest feedback. Since the order has now been completed and received, we wanted to kindly ask if you would consider updating or revising your review. It would genuinely help our business a great deal, and we’d really appreciate it.
Thank you again for your understanding and for giving us the opportunity to make things right. Please feel free to reach out anytime if there’s anything else we can help with.
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