carbar Avis 

Peter was awesome very informant and helpful.

Clear, effective & timely communication made it easy to deal with Carbar. Taking delivery of the car was a breeze and I was encouraged to ask any & all questions I could think of at the time. Very pleasant experience.

I needed the car at 9-9:30Am and they did it. They really listened and I wasn’t too late to the funeral I had to go to.

Thank you heaps Ben.

Friendly and respectful, helpful

The whole team was very supportive on giving information and quick to respond. I needed some extra time to arrive for collection and they waited for me and didn't rush on explaining everything.

The experience with CarBar was super easy and the staff were really friendly, which I appreciated.

That said, I was surprised that there was no condition report or odometer reading provided when I picked up the car. Given that the contract mentions an annual KM allowance (e.g. 20,000km/year) with extra charges if you go over, I would have expected this to be documented up front so both sides are on the same page.

I even asked for the odometer reading by email and sent my own photos, but my question was ignored—which left me unsure of what’s officially on record. That raised a bit of concern for me around trust and transparency.

Overall, the process was smooth, but this part of the experience could definitely be improved with more upfront documentation and clearer communication.

The delay in my vehicle being ready for collection was attributed to the car requiring a new set of tyres and that there was difficulty locating a supplier. Hmmm. Fair enough, although I now had to hire another car while waiting. But then finally got the Tesla.... and NO NEW TYRES in sight - someone's telling porkies !!!!!

Carbar's own policy says "As part of our agreement, tyre suppliers have been instructed to replace your vehicle's tyres with the same brand and specifications supplied when the vehicle was new."

But apparently they don't really mean this :(

Also I had to wash the car and vaccum it as well cause it was not cleaned for the new subscriber. Also the Tesla software updates hadn't been done for some time, so apparently hours of my time were going to take care of that for carbar too.

Also not sure why the Tesla Premium Subscription isn't engaged with the vehicle?? This is very helpful showing current traffic conditions on your sat nav map - this is typically considered a standard included feature on a hire car.

Also the Tesla they gave me is an aging 3 yo Model 3 with 70,000km

DO BETTER CARBAR !!!!!!

Easy process..Helpful staff…Clean car, exactly as advertised. Great experience so far. (Only picked up car a few days ago)

Ben was a superstar and worked with me to ensure I was able to get the car on time. Excellent service

Signing up process was easy and smooth. Collecting the car was easy too. However, the car wasn't cleaned like it should have been. It would be great if before the pickup the car is washed and cleaned properly before its handed over to the customer.

So easy to do everything not a big hassle

I needed a car for transport in a hurry. Emilie, Ryan and Peter went out of their way to make it happen on the same day. Great service, thanks Carbar Team

Making the right decisions when it comes to helping people that either dont get another or any chance of driving a vehile with no stress of registration, insurance, rwc etc, overall expierence was good.

Thanks Ben, went out of his way to make sure the process went smooth, highly recommend using carbar.

The pick up of the car was seamless. The service and condition of the car was good.

Everything was perfect. Communication throughout to the lovely lady that went through the report and have me the keys. It was a very pleasant interaction throughout. Professional and genuine care for the Customer. I felt and feel valued as a first time Customer of CarBar.

Choose my car booked online and picked up car... No issues and great communications along the way.

AVOID AVOID AVOID!!!!! Provide cars that are faulty (AC didn’t work properly, apple car play did not work, faulty fuel filter which caused the car not to fill up properly and run through fuel so quickly). Have the CHEEK to charge for 20,000km when I only had the car three months and used 3,352km out of the 20k km and tried to charge me for excess mileage. Charged $100!!!!! For a Hoover and wash upon return which NO OTHER hire company does when returning a vehicle! The whole point of hiring is to swap within a few months and avoid cleaning! The car wasn’t even that dirty! Tried to charge me twice for two subscriptions even though I was supposed to receive a refund for the first subscription! AVOID AT ALL COSTS LIKE THE PLAGUE! They are scammers and will scam you out of the money! A negative social media report will follow to highlight the negativities using this company. Will be raising with the bank as fraudulent!