Car Call UK Avis 

165
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m very happy with the service I received from the team. They were professional, helpful and supportive throughout the whole process of dealing with my accident claim. They kept me updated, explaine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They were unfailingly friendly and professional. They returned my calls and emails promptly and guided me through a tricky process. I am particularly grateful to Abby and Carol who were both patient a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Car call made going through the bad experience of a car accident much better for me When you’re a taxi driver and self employed you are on your own when something like this happens All the staff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Car Call were recommended to us by a local repair company and I’m so glad we used them. We didn’t have to go through our insurance, which made everything much easier. They arranged a hire car straight... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garage automobile
  2. aussi dans
  3. Agence de location de voitures
  4. Atelier de carrosserie automobile
  5. Atelier de réparation automobile
  6. Compagnie d'assurance accidents
  7. Service de leasing automobile

Écrit par l'entreprise

Car Call UK and its partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf. All members of our team are highly trained and experienced in providing the very best service advice and assistance when you need it most. We are here to help 24 hours a day, 7 days a week. No matter what time of the day, we can help.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(165)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Took all the stress away.

Car call were extremely helpful with my claim.
They took all the stress away from me and sorted everything out.
Would definitely recommend.
Excellent service.

13 août 2025
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Réponse de Car Call UK

Thank you for your amazing review Toni! We are glad that our support and assistance gained you the best outcome and took the stresses away following your accident. We hope that you bear us in mind if the need does arise again in future.

Noté 5 sur 5 étoiles

Car call uk services are very good.they…

Car call uk services are very good.they are very friendly and kind.

15 août 2025
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Réponse de Car Call UK

Thank you for your great review Ahtasham! We are glad that you had a great experience with us and hope that you will bear us in mind if the need does arise in future.

Noté 5 sur 5 étoiles

Absolutely fantastic experience

Absolutely fantastic experience! The team was friendly, professional, and went above and beyond to make sure everything went smoothly. I felt valued as a customer and really appreciated the clear communication throughout. I wouldn’t hesitate to use their services again!

14 août 2025
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Réponse de Car Call UK

Thank you for your brilliant review Jai! We're delighted to hear that your experience with us was efficient and we gained the best outcome for you. We hope that you will bear us in mind if the need does ever arise again in future

Noté 5 sur 5 étoiles

The service was fantastic

The service was fantastic, I was kept regularly updated throughout the whole process and the quality of the repairs were outstanding.

14 août 2025
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Réponse de Car Call UK

Thank you for your amazing review Jason! We are glad that our support and assistance gained you the best outcome following your accident and hope that you bear us in mind if the need does arise again in future.

Noté 5 sur 5 étoiles

Great team

Great team. Made me feel much better after accident and felt confident going through them. Thank you.

13 août 2025
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Réponse de Car Call UK

Thank you for your lovely review Lina! We are thrilled that you are happy with the services we provided you with and that we relieved any stresses that an accident can cause. We hope that you bear us in mind if the need does arise again in future.

Noté 4 sur 5 étoiles

Prompt response

Prompt response, update and follow up.

6 août 2025
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Réponse de Car Call UK

Thank you Prince for your great review! We are glad that we could seamlessly assist you with all aspects of your claim following your accident and hope that you will bear us in mind if the need does arise in the future.

Noté 4 sur 5 étoiles

The cycle went to a painless and…

The cycle went to a painless and satisfactory conclusion. CarCall were very easy to deal with.

11 août 2025
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Réponse de Car Call UK

Thank you for your amazing review Hamish! It's great to hear that our service was easy to use and that we provided you with your desired outcome.

Noté 4 sur 5 étoiles

Good over all service and outcome

All went smoothly with good communication and updates. Only hickup was some miss communication with the body shop which resulted in another week or so in delays and a hire care showing up and having to be sent back as the repair booking had not been confirmed. Overall a good experience.

4 août 2025
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Réponse de Car Call UK

Thank you for your review Stephen! We appreciate your feedback and are happy that we could assist you to gain the best outcome following your recent accident.

Noté 4 sur 5 étoiles

Lovely service

Lovely service

6 août 2025
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Réponse de Car Call UK

Thank you for your great review Bushra! We are glad that you had a great experience with us and hope that you will bear us in mind if the need does arise in future.

Noté 5 sur 5 étoiles

Great service

Really helpful in assisting me. Kept me up to date and team overall very friendly

4 août 2025
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Réponse de Car Call UK

Thank you for your amazing review Catherine! We are happy that you found our service to be 5 star and glad we could support you following your recent accident.

Noté 5 sur 5 étoiles
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Réponse de Car Call UK

Thank you for your brilliant review Kirstie! We are happy that you found our service to be 5 star and glad we could support you following your recent accident.

Noté 5 sur 5 étoiles

Efficient From Start to Finish

From start to finish, the process was efficient. I was asked for documentation and information which I provided. An agent kept me up to date with how the claim was progressing. The hire car provided was a high standard and the spec I needed. Would not hesitate to recommend.

1 mai 2025
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Réponse de Car Call UK

Thank you for your amazing review! We are glad that our support and assistance gained you the best outcome following your accident and hope that you bear us in mind if the need does arise again in future.

Noté 5 sur 5 étoiles

Efficient & friendly

Efficient, friendly and knowledgeable from beginning to end. Would not hesitate to recommend to others.

25 juin 2025
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Réponse de Car Call UK

Thank you for your amazing review Derrick! We are happy that you found our service to be 5 star and glad we could support you following your recent accident.

Noté 4 sur 5 étoiles

Great experience

Great experience

30 juin 2025
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Réponse de Car Call UK

Thank you for your great review Lila! We are glad our service was up to a great standard and you had a smooth experience with us.

Noté 5 sur 5 étoiles
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Réponse de Car Call UK

Thank you for your great review Majka! We are glad that we could assist you following your accident and hope that you do bear us in mind if the need arises in future.

Noté 5 sur 5 étoiles

Excellent communication & service first…

Excellent communication & service first class team.

19 juin 2025
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Réponse de Car Call UK

Thank you for your amazing review Robert! We are happy that you found our service to be 5 star and glad we could support you following your recent accident.

Noté 4 sur 5 étoiles

Car was fixed within a few weeks

Car was fixed within a few weeks, updates were a little slow at times

18 juin 2025
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Réponse de Car Call UK

Thank you Tim for your good and honest review! We appreciate your feedback and use this to constantly improve our services for our customers. We hope that you will bear us in mind if the need does arise in the future.

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, who collected all the data and made the overall process easy for me by arranging a replacement car and a garage. All sorted without a fuss.

11 juin 2025
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Réponse de Car Call UK

Thank you Pete for your brilliant review! We are glad that we could seamlessly assist you with all aspects of your claim following your accident and hope that you will bear us in mind if the need does arise in the future.

Noté 5 sur 5 étoiles

Great service very prompt and explained…

Great service very prompt and explained everything

28 mai 2025
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Réponse de Car Call UK

Thank you for your great review James! We are glad that we could assist you following your accident and hope that you do bear us in mind if the need arises in future.

Noté 1 sur 5 étoiles

Terrible experience was passed from…

Terrible experience was passed from pillar to post from car call to kindertons back to repair garage back to kindertons back to car call took over 4 months to tell me they are now writing my car off I am still awaiting payment for the write off. Absolutely atrocious STAY WELL AWAY FROM CAR CALL

28 mai 2025
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Réponse de Car Call UK

Thank you for your review Andy. We pride ourselves on our customer service and our ability to resolve any issues in a timely manner, to prevent any further inconvenience to our clients. We are investigating this for you and will be in contact shortly.

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