Fantastic service with Kindertons from start to finish. They dealt with my accident very efficiently and kept me informed all the way through. Arrangement of hire car while my own car was in for repai... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Fantastic service with Kindertons from start to finish. They dealt with my accident very efficiently and kept me informed all the way through. Arrangement of hire car while my own car was in for repai... Voir plus
L'entreprise a répondu
Great service from start to finish. Appropriate, like for like hire car provided efficiently and on time by Shane, and I was kept up to date on the progress of repairs to our car throughout by Ka... Voir plus
L'entreprise a répondu
After our car was damaged we were anxious to what would happen Having supplied information about the incident everything went smoothly Our car was repaired perfectly and the use of the courtecy car... Voir plus
L'entreprise a répondu
My Claim was handled very effectively by Karen Baumber on behalf of Kindertons. The repair to my vehicle looks to be first class on initial inspection. The communication from Karen has been excell... Voir plus
L'entreprise a répondu
With 30 years experience, Kindertons Accident Management is a market-leading service provider of full claims management, insurance and mobility solutions to the UK motor and insurance industry. We are a trusted partner to a wide range of valued customers from insurers, MGAs, high street brokers and other claims management companies to body shops, fleets and automotive dealership sites. Whilst our customer base may be extensive and complex, our proposition is simple: to provide an expert, seamless and efficient service to every customer, every time.
Kindertons House, Marshfield Bank, CW2 8UY, Cheshire, Royaume-Uni
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Top-notch company, really helpful and help me with my insurance claim to get things coming along quicker very much appreciated

Réponse : Kindertons
Kindertons handled my non-fault accident claim professionally and efficiently. They arranged a replacement vehicle quickly and kept me informed throughout the process. The team was responsive and supportive — I didn’t have to chase anyone. Highly recommend their accident management service.

Réponse : Kindertons
Fantastic service with Kindertons from start to finish. They dealt with my accident very efficiently and kept me informed all the way through. Arrangement of hire car while my own car was in for repairs was quickly arranged and I was really impressed with how polite, friendly and super efficient everybody I dealt with was. Special mention to Laura-Jayne right at the end of the process!

Réponse : Kindertons
If I could give Kindertons zero stars for their incompetence I would, you've been warned. I challenge them to dispute my review, ref. No. 1684026 .. Neil

Réponse : Kindertons
Great service from start to finish.
Appropriate, like for like hire car provided efficiently and on time by Shane, and I was kept up to date on the progress of repairs to our car throughout by Karen.
As the no fault party, the complete process was handled and dealt with very professionally, which alleviated the inconvenience always associated with these matters.
Thank you for your assistance, especially Hollie, Shane, Karen and Laura-Jayne. It is most appreciated.
James

Réponse : Kindertons
Fantastic service,makes all process extremely easy and quick, explained all details.
Recommended in 100%

Réponse : Kindertons
Kindertons have looked after the whole process and kept me updated on all developments. The process is still ongoing but I expect them to continue in this vein until it concludes.

Réponse : Kindertons
After our car was damaged we were anxious to what would happen
Having supplied information about the incident everything went smoothly
Our car was repaired perfectly and the use of the courtecy car meant we had transport throughout
We are very happy with the whole process

Réponse : Kindertons
Work around my availability to collect son’s car. Laura-Jayne showed compassion & understanding. She was very polite & professional.

Réponse : Kindertons
Had a fantastic experience throughout. Imogen took the time to gather all the details carefully, explained everything clearly, and advised me on the next steps. She was absolutely lovely to speak to and made the whole process feel much less stressful.
The hire car was then organised incredibly quickly and was delivered the very next day by Kevin Baker from Kindertons. Kevin took the time to show me around the car, explained where everything was, and made sure I was comfortable with all the controls before leaving. He also answered all the questions I had and was an absolute pleasure to deal with.
Kindertons have really been on the ball with everything. Their communication has been excellent, keeping me updated every step of the way, and they have made what could have been a stressful situation feel smooth, easy, and well managed. I’m very impressed with the professionalism and customer service from everyone involved so far

Réponse : Kindertons

Réponse : Kindertons
Amazing customer service, well looked after, very knowledgeable and so quick to do/ sort things out for you. High level of care.

Réponse : Kindertons
Speak to Laura-Jane she handled my Hired car replacement quick and easy steps next day delivery thank you so much good service

Réponse : Kindertons
After being in a car accident and getting in contact with my insurance Charlotte Liles rung me to sort out my courtesy car and was really polite and professional on the phone also was really helpful explaining the next steps and answered every question I asked her. Again thank you so much!

Réponse : Kindertons
The follow‑up process for my claim was amazing. I was supplied with a hire car for the entire duration, ensuring I was never left without transport.

Réponse : Kindertons
Over the years whenever i have had to claim on my insurance I have never been satisfied with the standard of paint finish on the repair. I own a Lexus GS and it's paintwork is really nice. Unfortunately somebody ran into the back of me, thankfully not major damage. I have had some paintwork carried out by Chris Jenkins in Cardiff and I know his work was outstanding. I didn't contact my insurance company i contacted Chris instead to ask for his advice because I wanted to be sure that the repair would go to him. I was told to contact NASL who would refer the accident aftercare to Kindertons. Everything was straightforward, clear and very efficient from start to finish and of course I had the peace of mind knowing that my car was being repaired by Chris. Really good service can be hard to come by but when you do get it you want to tell people.

Réponse : Kindertons

Réponse : Kindertons
All communication has been great and Gina kept me in the loop at all times and I was able to speak to her when I needed to clarify something. Arrangements for a hire car were handled really well too.

Réponse : Kindertons
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.