carco.com.au Avis 

Hi Daniel Davies ( owner of carco),Your senior management assured me via the review platform you have in place that they would be in touch to rectify significant issues with my recently purchased 2022 18,000km troopy. However, a week has lapsed since there post and I've heard nothing. The reason for this second 1-star rating is clearly evident!! This was a large purchase for me and this matter deserves a prompt response. Unfortunately this is the only avenue for me to have correspondence with carco. Awaiting response. Regards, AV

If I could rate carco plus Smithfield a 0 I would. Bought a car 6 months ago, was told the dvd player worked in the back and it didn’t. Had calls ignored, lots of back and forth for months until I threatened to take them to trading standards. Finally it was fixed. Few months later my exhaust started blowing smoke. Taken to several mechanics who can’t figure out what the problem is. Now I’m stuck with a car that can’t be driven . Stay well away from this dodgy company

Reza at Carco did a great job selling my 2yr old Landcrusier LC79. As it was setup as an offroad camper it was a limited market and Reza found a buyer and negotiated with them in a relatively short time. Much easier to sell a higher end car this way than privately. Good job Carco

Amit sold us our recent purchase and he was amazing. He did everything he could to help us. Would highly recommend. We love our new purchase.

Booked a 10 000 KM service for a 2023 Suzuki Vitara.
1. Date changed By service department, left until Friday afternoon 3pm service due Monday, changed to Tuesday. This messes around my holiday planning, okay $15 discount. But wait there is more!
2. Car that was booked was apparently for 2018 Suzuki Vitara for 50 000 Km service. It does get better.
3. Arrive on Tuesday to drop off car. Request that they rotate tyres, service lady says that will cost $ 65.00. No I am not paying for an item that is part of the service. Would you like the free vacuum and wash, I reply yes! Wait for it more on that later.
4. Collect car, partner collected as I had an errand to do. First thing noticed was a stone in the driver footwell, okay, throw it out. Check the vacuum out, only front mats cleaned. Mark on passenger arm rest noticed a day before, still there. Spots on roof still there and some bumper splatter, still there. CAR WAS NEVER WASHED OR VACUUMED WITH ANY SENSE OF PRIDE, COMPLEMENTARY, WAS NOT DONE SO SHOULD NOT BE MENTIONED, (NOT WORTH THE MENTION).
5. Clearly stated on the invoice, check condition of tyres and rotate. DEFINATELY NOT DONE, NO FINGER MARKS ON STILL DUSTY RIMS, OH, DIFFERENT TYRES ON BACK WHEELS, STILL IN SAME PLACE. REMEMBER THE CLOWN RECEPTIONIST WANTED TO CHARGE $ 65 FOR THIS.
6. Clearly stated on invoice, balance and check pressures of tyres. CERTAINLY NOT DONE, THERE IS A TYRE PRESSURE MONITORING SYSTEM ON THE DASH CLEARLY SHOWING THE 4 TYRES AT DIFFERENT PRESSURES, HOW DUMB CAN A TECH BE NOT TO NOTICE?
7. Suzuki Windscreen washer fluid charged for. BUT, THE WASHER BOTTLE WAS NOT TOPPED UP, WAIT LET US CHECK THE OIL.
8. Pull the dipstick of the engine and wipe with clean kitchen towel. THE OIL WAS CLEARLY DIRTY, OIL ONLY TOPPED UP, BUT, $65 CHARGED FOR 4 LITRES OF OIL. MAYBE THE OIL FILTER WAS NOT CHANGED, BUT,M IT SHOULD HAVE BEEN.
9. The wheels were not removed, how does the tech check brake pads and linings, part of the service?

Quite frankly this business should never be allowed to service anyone's, let alone dealership guaranteed services. Shame on you Suzuki, Mitsubishi, GWM, Nissan and Isuzu. JOHN USED TO BE, IN MY BOOKS, THE SHONKIEST DEALERSHIP. NOW THE PRIZE FALLS TO CARCO.

Hi just wanted to a huge thanks to Lamie, in the service department. She was amazing and went above and beyond my expectations..I brought back my levorg as it had a issue with the speakers and was told that they get some in and fix the problem,and I could pick the car up until they arrive..No worries. But 1day later Lamie rang and made my day,and told me that they would replaced with new speaker and I can pick my car up on Friday.. awesome service and I couldn't be happier. Thanks again for everything..

They still haven't given my $800 dollars back for a window tint they never done but they were very quick to take my money Shame

I bought a Mondeo of these car salesman for my daughter sight unseen as they were 600km away.
Two weeks after delivery it has transmission faults. They don't return calls or text.
Stupid as I was I sent the money first.
Don't trust these ass holes

We have just purchased an Isuzu MUX which we are extremely happy with. Phil was extremely helpful, friendly and easy to talk to. Tahlia was a great help and made the handing over of the vehicle very simple and hassle free. Thanks Phil and Tahlia for a great experience overall. would definitely recommend Carco.
Wayne and Jo

DONT BUY ANYTHING FROM THEM
brought a 2015 patrol 92ks on the clock went off road to get onto a beach and thats where it started.
4x4 engagment sticking front left auto hub not working they replaced the hubs as for the sticking gearnob its not covered under warranty because it doesnt affect driving. when to pick it up have a scrap mark on passanger rear and a dent on front door showed stuff but nothing came from that car was dirty. went to beach again other auto hub didnt work did some research auto locking hubs have problems ok brought manual locking hubs got them i stalled mechanic told me they didnt have a gasket installed. while driving 4months later getting noise at the diff and hard to change gears now same answer they changed the diff oil and told them to change the gearbox oil noise getting worse as winter is on us im thinking they have put a thicker oil in gearbox and ive recently looked under the car the drain plug on the gearbox is leaking. i obviously didnt learn the first time buying from a dealer 12 years ago. The show room and everything in that building is all just polished crap for people that cant see the poo.

My son in-law brought a Toyota Hilux 4WD I amphasize the 4WD, as he had the car only roughly a week after purchasing the 4WD he went down south camping and the 4WD actuator stopped working, and had it towed to Bunbury Toyota, were they told him he needed to replace the transfer case and actuator just over $4.5k at his cost, so telling him he had unlimited claims for warranty, so he has calmed for a new transfer case and actuator, and has been told by there warranty people he's at fault, water in transfer, so my understanding a 4WD system is sealed unit and now Integrity extended warranty and now has been sitting in another workshop for longer than he has had the Vehicle, and Integrity have been nothing but the worst people to deal with, i have personal spoken to Toyota and they themselves have said replacement of complete transfer case and actuator, and integrity have sent a transfer case and a broken transfer actuator and said this is all you get, well done Carco and integrity personal won't ever buy a car from you or recommend anyone.

I paid $50k for a car, apparently work shop went over the car .. on picking up the car, the stereo was locked, the aircon isn’t working, front headlight not working and a blinker fault. After many calls and wasn’t time I went and collected the car and it still has problems not fixed after having the car for 2 weeks… now I have come to put plates on it and over 3 weeks of having the car car co still haven’t transferred into my name… terrible terrible service from car co .. I will be telling everyone how bad my experience has been

Found Carco by accident as we were just looking around to purchase a new car and once we walked into the place we were warmly greeted by Pablo Carcaman who was friendly and extremely attentive and listen to what we were after. We finally decided on our car and the transaction was seamless and so easy. I would recommend anyone looking to purchase a new car go and see Pablo at Carco. He is your man.

Amir was great to deal with he helped me with everything. Carco is a great place to work everyone is friendly and helpful. That is what I felt dealing with Carco.
Thank you

Recently purchased a Landcruiser from Carco. Amir was my salesperson. What a Champion. I was nervous as I was buying it sight unseen. He kept my informed throughout the process, always answered my calls, reassured me with all my queries. Easy as. Would definitely recommend. Thanks Amir

10/10 from ridah at Carco

Brendan Huon from Carco called regarding the sale of my 2017 Mustang. From the very first call to the car being collected was a breeze. Brendan did everything via video call as I'm in QLD and they are in WA. Highly recommend Brendan if you want a hassle free sale and at a very good price.

My name is John, just a few days ago Carco purchased my ISUZU M-UX. my sale was done over a video call as I am in NSW and they are in Western Australia. They were very efficient honest and came across very respectful and professional. The whole process was really quick. A really special thank you to Ridah. :)

I can highly recommend Adam from Carco.
I saw the car online so I knew already what I liked but Adam made the process so easy. He is very approachable, easy to deal with and knows his job very well. I will definitely be back. Thank you for all your help.

Sold my car to Greg at Carco. Excellent communication, fast and simple.

Thankyou